Unfortunately I can't give a better rating at this time due to the following issues:

Ordered Hunter Green Windows
--Received White

Was told $2k would be deducted from my loan.
--Two months into payment & the loan company hasn't received any documentation requesting this discount.
--Had to lodge a complaint against Joshua Tober since he has been handling this issues. On 07/13/26, Joshua stated he submitted the docs to his accounting department in May when I called on 05/15/2026. When I called again on 06/15/2026, I was reassured that it was all being taken care of when I spoke to Joshua.
-- When I called on 07/13/2026, Joshua explained his Accounting department was the one to drop the ball on this & that he would get on them about this but he didn't seem happy that I logged a complaint on him. I can't help that he's the only one I can hold responsible at this time as apparently the Accounting dept doesn't have a direct line or contact. Sets Joshua up for failure in these cases Unfortunately but I can't help that nor will I feel guilty for my decision.

Window Nation was really good to work with. In my opinion, it was one of the best bids we received during the bid process. The job they did was really good. I was very impressed with the guys who did the job; they did a really nice job with the windows in the house, and we really appreciate what they did.

Overall, it was a great experience! The sales rep for our estimate was very friendly, helpful, and knowledgeable. He answered all of our questions and was never pushy about our decisions, nor did he try to upsell anything. The measurement tech, and the install team were equally friendly and professional. They arrived on time and answered all of our day-of questions. They kept the install moving, at no point was anyone just standing around and they kept their workspace as clean as possible, considering the work being done. So far, the windows look great and are functioning as they should be. We were told by our sales rep Nick, that there would be a reduction in outside noise as well as heat transfer, and we actually have noticed a difference, which has been really great.

Orlando did a good job on the windows but ran into problems with the sliding glass door. He phoned a friend from a different company to help. I lost some confidence about being able to make a positive recommendation, at that point.

Communications with Window Nation were marginal. Once sold, we never heard from the salesman. Pre-installation was pretty much the same way. Until the installation which was months later, we heard nothing.

We are very pleased with the quality and installation of the windows.

Window Nation was very professional and pretty easy to work with. We're happy, obviously, with the windows and the service. That would probably be the extent of my public comment. The product could be a little better, but for what it is, it's a good window. I think the finish could have been a little better, but regardless, overall, we're satisfied.

The process was very efficient and in a timely manner

We are very happy with our new windows.

The professional and quality work done by the entire team was much appreciated!

Excellent product and excellent customer care!

Easy process. Kept us informed when the windows were ordered, shipped, received and then got us on a schedule which was only 2 weeks from the time they called to schedulee.

Have kore to do on both homes

Was told all the installation crews where in house.
Then come to find out. They sub out the installation.

Absolutly

Miss measured one window. Had to wait for a month to get it right. Didn't send the right color trim. Whe it finally came, installer didn't do a very good job. Finally sent someone who knew what he was doing. Took over 4 months to finally get it all done. Unacceptable business practices. No one seemed to know what was going on. A lot of jumping through hoops to get it right. Will NOT recommend your company to anyone!!
OVER PRICED FOR WHAT WE GOT.

Once everything was resolved we can honestly say we are happy with the product.

Quick installation

have already recommended Window Nation a number of times to acquaintenances

The gift card. For discounts at places I've never heard of. Very slow on repairs on warranty item.

Everyone was lovely to work with,

I am likely to recommend Window Nation to a friend because they have very good quality and satisfied with the windows.

Was told by salesman that there were no references for me to look at( previous customer recommendations) Now I am asked to leave one myself?

The windows' screen did not touch the bottom of the sill. There was light coming through. Some of the drywall was gouged out. I had to call twice to get someone to come out to look at this. When someone finally did come, he said he would fix the drywall and try to fix gaps. That was over a month ago, and I have yet to hear back about when he would come and repair the wall.

Workers knew what they were doing