We are pleased with the windows and the installation but feel WindowNation fell short in a couple of areas…addressed in later comments.

The original Installers did a terrible job,,the guys you sent back were great!

Unfortunately I can't give a better rating at this time due to the following issues:

Ordered Hunter Green Windows
--Received White

Was told $2k would be deducted from my loan.
--Two months into payment & the loan company hasn't received any documentation requesting this discount.
--Had to lodge a complaint against Joshua Tober since he has been handling this issues. On 07/13/26, Joshua stated he submitted the docs to his accounting department in May when I called on 05/15/2026. When I called again on 06/15/2026, I was reassured that it was all being taken care of when I spoke to Joshua.
-- When I called on 07/13/2026, Joshua explained his Accounting department was the one to drop the ball on this & that he would get on them about this but he didn't seem happy that I logged a complaint on him. I can't help that he's the only one I can hold responsible at this time as apparently the Accounting dept doesn't have a direct line or contact. Sets Joshua up for failure in these cases Unfortunately but I can't help that nor will I feel guilty for my decision.

Window Nation was really good to work with. In my opinion, it was one of the best bids we received during the bid process. The job they did was really good. I was very impressed with the guys who did the job; they did a really nice job with the windows in the house, and we really appreciate what they did.

Overall, it was a great experience! The sales rep for our estimate was very friendly, helpful, and knowledgeable. He answered all of our questions and was never pushy about our decisions, nor did he try to upsell anything. The measurement tech, and the install team were equally friendly and professional. They arrived on time and answered all of our day-of questions. They kept the install moving, at no point was anyone just standing around and they kept their workspace as clean as possible, considering the work being done. So far, the windows look great and are functioning as they should be. We were told by our sales rep Nick, that there would be a reduction in outside noise as well as heat transfer, and we actually have noticed a difference, which has been really great.

Orlando did a good job on the windows but ran into problems with the sliding glass door. He phoned a friend from a different company to help. I lost some confidence about being able to make a positive recommendation, at that point.

Communications with Window Nation were marginal. Once sold, we never heard from the salesman. Pre-installation was pretty much the same way. Until the installation which was months later, we heard nothing.

We are very pleased with the quality and installation of the windows.

Window Nation was very professional and pretty easy to work with. We're happy, obviously, with the windows and the service. That would probably be the extent of my public comment. The product could be a little better, but for what it is, it's a good window. I think the finish could have been a little better, but regardless, overall, we're satisfied.

The process was very efficient and in a timely manner

We are very happy with our new windows.

The professional and quality work done by the entire team was much appreciated!

Excellent product and excellent customer care!

Easy process. Kept us informed when the windows were ordered, shipped, received and then got us on a schedule which was only 2 weeks from the time they called to schedulee.

Have kore to do on both homes

Was told all the installation crews where in house.
Then come to find out. They sub out the installation.

Absolutly

Miss measured one window. Had to wait for a month to get it right. Didn't send the right color trim. Whe it finally came, installer didn't do a very good job. Finally sent someone who knew what he was doing. Took over 4 months to finally get it all done. Unacceptable business practices. No one seemed to know what was going on. A lot of jumping through hoops to get it right. Will NOT recommend your company to anyone!!
OVER PRICED FOR WHAT WE GOT.

Once everything was resolved we can honestly say we are happy with the product.

Quick installation

have already recommended Window Nation a number of times to acquaintenances

The gift card. For discounts at places I've never heard of. Very slow on repairs on warranty item.

Everyone was lovely to work with,

I am likely to recommend Window Nation to a friend because they have very good quality and satisfied with the windows.

Was told by salesman that there were no references for me to look at( previous customer recommendations) Now I am asked to leave one myself?

The windows' screen did not touch the bottom of the sill. There was light coming through. Some of the drywall was gouged out. I had to call twice to get someone to come out to look at this. When someone finally did come, he said he would fix the drywall and try to fix gaps. That was over a month ago, and I have yet to hear back about when he would come and repair the wall.

Workers knew what they were doing

High quality, professional and prompt installation reasonable price very happy

5 of our largest windows were measured wrong.
2 sliding doors have screens that are not right after 2 crews have been out to install them.

Reasonably priced. Excellent installation.

You promised me a Visa gift card for coming out to give us a quote , we actually bought the replacement windows thru out the house and were told the Visa gift card would take about 4 weeks to arrive, we never received it! It’s been 5 months now!!!!

Great product, competitive bid, installers were absolutely the best, top-notch. Really took pride on the quality of their work. You’re one biggest challenge, if you’ve got fix, rearrange, re-traffic you’re totally complete **** show mixup of telemarketing. We received so many calls, from people that had no clue about the project. It was always a different person so you had to repeat the whole project. At least five times I told the callers I am not involved in the project. You have my wife’s name and your database, for Christ sake, don’t you have a database? But all five people were different, so they said I don’t have any of your wife’s contact information. I only have your contact information. Perception is reality, you guys have no idea how to talk to yourself within your four walls. So the iron is, I’ve asked a number of times that I’d not be involved in this project, but you send me the email to report back on the quality of the project. You still haven’t figured it out.

Installation was flawless. The crew was great and very professional.

We are very satisfied with the product.

Just poor service.

Everyone commits how nice the windows look.

Poor instalation job on outside windows. Screens defective and has holes 8 weeks after instaltion not repaired yet. Took six weeks for improper measured window to come in and finally had install manager come out to look at poor job. Waiting for new crew to reduce outside install

I like the transferable warranty. A nice selling point if I sell my house. The windows are larger than my old ones. I can already see a nice difference in my electric bill!

Reasonable estimate; timely, efficient installation

Your sales rep was professional, knowledgeable, efficient, & personable; your installers were really skilled & listened to our input.

Courteous professionalism

Overall experience was good. Quality of the windows meets our expectations.

After my windows got installed we had a cold snap and I realized there was cold air coming in from outside .. So I called and told the receptionist about my problem with my windows.. It took like 3 weeks for someone to come out to look at the problem...The head technician Logan told me there was a problem with the windows and he will contact the manufacturer.. Well a month and a few days went by I didn't hear a word . So I called and they told me the technician wrote in his notes that the problem was resolved.. I said no.: No one came to fix my windows..: And then I get a call about 2 days later said when they get parts they will be out .::I really don't think that's customer satisfaction.. It's hot outside now and I have hot air coming through my windows and my electric bill is gonna be higher because of that... And that's why I got new windows.:::Still dont have my windows fixed...: So no why would I recommend this company..

The initial guy that signed me up, stated that I could call him anytime if I had any questions and when I did so he was just not present not once

Our installer Justin was absolutely fantastic! I believe that he treated our installations as if he were working on his own house!

My doors and windows look great! I am very pleased

Windows are great. Installation absolute ****. Torn window screens, mismeasured windows, ****ty caulking job, spray foam all over my siding and flashing.

I feel I traded a old ugly inefficient window for a new pretty inefficient window.

They should be aware that some details still need attention, and it’s been nearly two months now.

Quality product & installation