Great experience from start to finish! Highly recommend!
So far so good
2nd time WN has replaced some windows in our home, and they are always professional, timely, and very communicative. Windows are a very good quality.
Both the salesman and the installer were professional and polite. They took great care to listen to my concerns and did the job in an excellent manner
Even with the job incomplete, my installers and salesman were great! Hopefully the parts come in soon to finish everything
Would recommend salesperson, measurer,and installation team that completed my installation! … Should allow neighbors to request the same installers. Since you don’t, I have to qualify upfront when making a recommendation you may not get same people who did our installation.
We had a lot of issues with the installation, and the doors were damaged and not installed correctly. They also damaged our home.
There were good aspects and bad aspects of our experience that we (my wife and I) will list below. The overall outcome was good, but the process to get to completion was a bit frustrating.
The whole process was very good. The lead times to get the windows manufactured and installed was quite lengthy (~6 months), but totally understand the time needed to get this job completed. One window was left off the quote unintentionally, so we had to re-quote the one window and need to wait for the install on the last window.
The came when promised. The installer was quick an efficient. As to the windows they look good but time will tell I suppose.
Installer was not given necessary information from WN team in order to complete job in one day as promised. Windows themselves had air leakage issues which were attempted to be resolved by adding additional weather stripping by installer, but did not fully address the issues. Window edge trim also required homeowner painting, as window manufacturer only offered trim in beige color - this was not disclosed by WN salesman.
My windows came in early! The crew was OUTSTANDING!! I can't believe how much warmer and quieter my house is!
I will definitely recommend Window Nation!
THANK YOU!
Your employees are so professional and polite. You have great crews
They screwed up on my installation. I took a day off of work. I confirmed that they were coming that day because there was supposed to be bad weather and they confirmed. They called about ten minutes before they were supposed to be there and cancelled. I finally spoke to the district manager, Todd, and he said that they would give me $250. I have still yet to see that money. It messed up my living room for Christmas. I had to nail up sheets on my windows for Christmas.
Windows were installed September 2022. During install, we noticed slight imperfections in two screens. Was told by installer they would be replaced immediately. It is now February 2023 and after numerous calls and emails (which included pictures), we still have not received the replacements. In addition, over the weekend, we had the windows open and realized that NONE of our windows lock!!! Call to Window Nation Customer Support has gone unanswered.
I will not recommend Window Nation to anybody anymore. I was told if I made referrals and got business for Window Nation that I would be given a $250 gift card for each referral. The very first referral I brought you, you screwed me on it. I’ve received nothing! I asked several times about it, I was lied to some more, and still have nothing, so I will never refer Window Nation to anybody for anything ever again.
I’m sorry that I did business with this company.
The windows are very beautiful and stylish.
I was satisfied with their work, but there was an issue with the crew boss. I have an issue with the latches on my windows. He did call the issue in, but he did curse in front of my wife.
The install crew was courteous, friendly, and explained everything they were doing. Really appreciated their patience with me.
Yes
This is my second home I purchased windows for, I was so pleased with Window Nation the first time I used them for my new home without hesitation!
Be sure to walk around with the installation team afterward, or request that you do so to make sure everything is up to your standards.
I would recommend window Nation because the sales rep the measure and the installer crew did a fantastic job! They brought drop cloths and put it on my white carpeting wow it was snowing and made sure that I was completely satisfied with their work! They did an excellent job five stars
I always tell my friends about the company.
I have recommended a couple of people. I do have an older house and originally looked at a competitor for windows. Window Nation's quality was much better for the price, and their timeliness was also on point.