From the beginning of the process to the end, everything was in line. Their communication was good. There were no problems.

We used Window Nation for our windows, and they were absolutely spectacular. They came in and measured them correctly, and it was fantastic. That is why we called them back for doors, shutters, and a screen door. It all came tumbling down with this project. They mismeasured our door the first time. We understood that that could happen. However, Window Nation was not communicative at all to give us up-to-date information on what was next or what we could expect. I tried so many different ways to get in contact with an actual person. Nobody ever reached back out to me, so my husband and I kind of just let it go. We were super upset. It was like the epitome of ghosting a customer. We were not happy for a really, really long time. We still didn't get the door we ordered. We received another door, but we do not want to work with Window Nation again to obtain our correct door.

Window Nation - Northern VA was great. We felt from beginning to end that they were flexible, as we had to change our date. We felt they did a great job. The people on the phone and the salesperson were really nice, so it was a good experience.

I think the project turned out well. The company outsourced all the work. I had to take time off of work for them to do the installation. I was not able to talk too who they outsourced too, and Window Nation did not have any information for me. If they had put me in contact with the subcontractors, I could have worked my schedule better.

The installation team was very good, quick, and thorough.

The overall process was great. I did have an issue at the home show where discounts and rebates were promised. The sales reps who visited my house immediately contacted her manger, and we were able to work out some of the details. It was not what was promised, but they did everything to earn my business.

Very professional worker

While I am happy overall with the products, I was slightly frustrated with how everything went down with the install and the post install cleanup. I understand that some things may be missed during the cleanup, however I found plenty of nails, plastics, and trash after the installation team left. Once the team was finished, I did not get the walk through that I expected and felt rushed to ensure the completeness of the installation.

Very happy with our decision to purchase Window Nation windows.

Jack was so great to work with, felt he wasn t pushing but guiding us.

The install was amazing. Very professional and extremely well done.

Every one at Window Nation from start to finish was on point. Every one was nice, courteous, & respectful. The windows look amazing & best of all our curtains don’t move anymore . What the windows did for the outside appearance of the home was phenomenal, we couldn’t believe how many people stopped to comment on how good the house looked. Highly recommended !

There is property damage that we are waiting to get assessed. They broke the siding when installing the windows.

I called 3 different companies to get a quote and they were the only one to call me back. The sales person was very thorough and knowledgeable.

Window Nation installed all of my regular windows and have now completed my small windows. They did a good job.

Everyone was professional and polite. We had no issues throughout the project.

Window Nation lacks communication skills, and it took so long to get the product installed.

Window Nation was professional and efficient. They were timely, and the windows were beautifully done.

Window Nation did a great job and was efficient.

Window Nation made windows and a door to exactly match the old ones. Fantastic job.

My sales person was awful, he was dishonest, late, unreachable. Would never recommend nick acker to anyone. If someone told me nick acker was selling a product I would avoid him at all cost.

Everything went as expected and communication throughout was great!

See comments for other sections below - they tell the POSITIVE story we had with Windows Nation!

Window Nation is friendly and efficient.

We are pleased with the whole project of replacing all our windows and 2 doors - from the sales presentation, to the installation, to the quality of the products. The only hiccup was the wrong measurement of the 2 doors which caused another 12-week delay. However, the installation manager stopped by the house to re-measure the doors himself and to personally apologize for the mistake of the measuring guy who came to the house to measure the doors and windows. He said he will do his best to deliver the doors at the quickest possible time, but did not want to over-promise.
Over-all, we are very happy with our new windows and doors. Also, among all the window/ door companies we contacted for estimates, Window Nation was the most reasonable. I also received good feedback from a neighbor who used Window Nation to replace their windows. I would confidently recommend Window Nation to friends and neighbors.