Salesman was knowledgeable and willing to work with us to make our budget fit
Team we’re will known on what they were doing a work outstanding.
Definitely will recommend Window Nation to friends.
From start with the contact to installation of the windows all professional
Window Nation has been the company that we have chosen to replace the windows in our house throughout the years. They have always been amazing and their products are top notch! Their techs are professional, courteous and care about the work they do and always leave their work area clean once they have completed the work. We are about 90% done replacing all pur windows and the single issue we had was immediately resolved under the warranty without any headaches. We will continue to use them for the remaining windows and we picked them for the front door replacement. That item is still pending installation.
I’ve already recommended to 2 coworkers. I like the efficiency of the process from start to finish, especially the up front communication from my sales person.
The reason I will not recommend Window Nation to a friend is we sign a contract on July 21st , them got a call on August 4 th tell us they need to cancel the contract because they our going to lose money on the deal . But if we can up with $500 more they could go forward with this deal
Ultimately, I got the windows I needed. Unfortunately, it was a 7-month process, as the salesperson appeared to try to close the sale quickly and was extremely sloppy, selling me products and color schemes that were not a direct replacement for what I had (and what my HOA required me to have). WN fixed the issues...eventually...but there seemed to be zero accountability for the salesperson to get it right. The windows themselves are excellent.
I am all about relationships. Once the contract was signed, I never heard a peep from anyone until I received a random call saying the windows are ready to be installed.
The install team left a mess all over my house with scratched floors, trashed carpets, caulk and trim and paper all over the place outside…. And finally, the window measurements on 6 windows are completely incorrect.
They did good job.
Its the different parties involved that I would make sure the person is ok with.
Window installation prior to this door installation was superb. See below for door concerns.
We were fine until we had to sign a contract, and everything was planned very nicely until our windows were installed. After the windows were installed, I noticed signs of bugs coming through the screen, as everyone likes to open their windows on nice days. I have taken pictures and videos to prove it. I did not have this issue with my previous windows. Window Nation - Northern VA did not respond when I reached out, but the manufacturer did reach out. They stated it was the standard screen, and they did not have anything smaller. I spent $10,000 on this, and they had no solution. Window Nation never contacted me regarding this issue. I was pregnant and did not have time to contact them again. I am not very happy with them. They were very nice when we signed the contract, but once they were done, they were completely out of touch. We still have the issue, and small bugs are coming through the screens.
It was an overall good experience with Window Nation - Northern VA.
It's been almost 5 weeks since install. I have identified two issues that need to be rectified and they have not been yet. We have not put our blinds back up because we need the issues rectified.
They did an awesome job! They arrived when they said they would, were very thorough, cleaned up when they were finished. It was truly a pleasant experience!
They done everything they promised. Sold me a great quality window and installation was great,really nice job the crew did.
Signed up in April of 2022 and didn't complete all installation components until August of 2023 due to build errors.
They did efficient and quality work.
They were professional and thorough. They did a great job installing the windows!
Every aspect of my window replacement project went flawlessly. The windows are attractive and energy efficient, the installers arrived on time and were professional and left no trace of installation when they left. After installing 17 windows, not a single piece of debris inside or out and no damaged landscaping. I am thrilled with my choice of Window Nation!
Many issues with this company from estimate to window installation. They are focused on making money, not customer care.
We had a great experience from the beginning of the sales appointment to the end of the install! We would recommend to anyone!
I put off replacing the windows in my home for a long time. After my experience with Window Nation I see now that I shouldn’t have waited at all. The work was done quickly and efficiently. I had all the windows replaced and the house back to normal in while I was at work. I am very impressed with the quality of the windows and the price is substantially lower than I expected. I cannot find any issues at all with the installation. I would use window nation again no question. Great job!
Everything went great from start to finish. Placed order 06/09/23. Beautiful new windows in place on 07/20/23! I tell all my friends go to WN!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Nation - Northern VA as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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