The pricing, quality and warranty

The install crew did a fabulous job. There were a couple of minor issues but they were quickly resolved.

I am likely to recommend them to a friend because I already did. They've made appointments, too. The house feels warmer, as well.

I am still waiting to hear back from someone. I am not happy customer I am not going to be making any payments till my door is corrected

They didn't pound some nails in. It left bumps in the trim. They said they would come back, but they didn't. When my husband called to see when they would come back, the guy acted like he didn't know who we were.

I love the windows, now my house looks updated. The temperature is maintained throughout the house. No leaking of cold air around the windows.

There was little to no communication they didn’t have time to finish the windows in 1 day like I was told which was no big deal and I thought the same guys were coming back to finish the windows but they sent other people out on a Sunday no letting me know they were coming and they didn’t know what they were suppose to do. One window has no trim on the inside and we are clueless if someone from window nation is to finish it or if we need to do it ourselves. We have just been confused and not sure if any of the windows are complete.

Professional job. Nice folks.

The salesman was lovely and the product seems good so far. Communication was very poor around scheduling the final measurements and installation. For the measurements - I confirmed one timeframe repeatedly, but the man didn’t show and then said he was told a different timeframe. For installation- we had one understandable weather delay. We rescheduled and they never showed up or contacted me. I called customer service twice and was told there were truck issues and delays, but the team was still coming. When they still never showed, I called my sales and financing people who finally connected me with the installation manager. He investigated and told me the job was canceled and I should have been notified, but I wasn’t. He did what he could to resolve the issue, but the stress and frustration of having to hunt down the information and then live in our house for another couple days with furniture moved and window coverings down was too much.

I'm very pleased with the windows.

Window Nation has excellent service but a poor product. Great representative and installation and employees, but disappointing product.

They were very professional. The windows are beautiful. I just had a lady come by for my blinds. She said in the 20 years she has been doing this, after looking at the caulking and frames, she said they were the best windows she has ever seen. They are very well installed.

Very professional team

Having moisture & fog on windows every morning some morning are worse than others have sent pic to Dan .

Make sure that there is a person present at the site that can answer questions and know first hand what is happening.

I explicitly asked Morgan if the people installing the windows were employees of WN..
She said they were. I asked..they are sub contractors.
The install was a 0/10 the first day. We were told it would be 1 day..there 2as someone here for 5 days.
The windows were ordered incorrectly. I reached out to the Sales Manager and the Branch Manager..Neither bothered to contact us at any point.

One if our super expensive windows is scratched. I have yet to hear anything about the replacement sash

Definitely

Inspector came and said it is a very poor job. A heavy wind would cause damage or totally come off. No one still has come to repair. The windows have moisture and the flies are insane getting between the windows. We need someone to come and fix this soon. Screws were not replaced back in the shutters maybe only 1 to every 2 that were taken out.

The install was not correct per the install inspector on 10/27/25. We were told installers would be back for corrections and have not received any response. This is the second week after the install on 10/23/25

I had a good experience. It took three months, but it was worth the wait.

Our salesman was very professional, friendly and answered all of our questions. I thought he had a lot of integrity and has been very helpful when I have reached out to him since our window installation.

The cost is way too expensive, but we did buy it.

Turn key no hassle approach to buying new windows

Tim McKay, our salesman, was extremely friendly and kind and explained things great. The crew was very professional and timely. They got it done quickly and efficiently, and I am pleased.

I liked the whole experience from quote to finish, everyone was great!