Follow through on issues after installation

Windows were not what I wanted

The windows are fine. The salesman was good. The measurement guy was fine. The installation crew was very good. My problem is with the management that would not talk to me about a change order that they imposed on me. I replied to the change order emails twice that I would not sign and I needed to discuss the situation. I called our salesman who tried to get somebody to respond, but it never happened. Finally, at the eleventh hour, I caved and signed so as not to mess up my schedule. There was one window in the order that they said could not be made by the manufacturer. I wanted to talk to some responsible person about it, maybe get some options or ideas. I didn't get any help.

All but one phase was seamless

Window Nation was in and out within a day and was highly efficient.

Nothing that I didnt like from start to finish...so far 20% reduction on electric bill.

I think Window Nation has a very well built and efficient widow. I'm looking forward to see if utility usage decreases.

Good windows good price

very nice windows

Great experience start to finish

The whole process nwas seamless the windows were in in no time we were afraid the weather wouldn’t hold up there’s was some rain but the team worked through it I was very satisfied with the whole project

Windows are very efficient.

Everyone was great to work with from the salesman, Roy, to the installers who didn’t mind my questions while they worked. I’ve already shared our experience with friends.

Window Nation did an excellent job! When I need windows or doors installed in the future, this is whom I will contact first.

The entire process has been very smooth and everyone your re. Your measure fellow and schedule person as well as the install team. All parties have done an excellent job and reflect highly on the window nation company

The windows are excellent! Great product.

Most of my windows do not lock and have a moisture between the upper pane after a strong rain.

If you want to have the worst experience of your life and have multiple items and your home damaged, if you want the worst Installation team, the worst customer service, complete lack of pride in work, failure to complete their end of the bargain, and then to break your new windows and install them anyway.. wait 3 months to have your "one day" install.. then yes that's the only way I'd recommend this company. Still waiting by the way.. for my march install to be completed.

They were organized and showed up when they said they would be there.

l said “I would really appreciate a call back, REALLY appreciate it”. But no call back.

Good product and good communication. Make sure the installers are aware of everything that has been requested. There could should be some follow up on the FInancing side after the isntall is completed. You are left guessing a little on how and when your payments start and occur.

I have some problem with noise from out side.When I talk to the sale person. She said this triple panel window will help me to reduce noise from street, but when it installed. The noise still the same. If your window can’t reduce the noise then don’t tell it can. Just tell the truth.

Excellent product and install

Installation was terrible. I am still picking up broken glass in front of my house. The initial installers broke a window removing it from my house, then proceeded to walk through that broken glass for the rest of the day. They also left me exposed to the weather above the circle top window through two rainstorms because they had to go out of town. I am worried that I will get mold in my walls from that. Those same installers did such a poor job that another crew had to come to my house 2 weeks later to redo much of their work. Those guys were a little cleaner, but they did leave sharp scraps of aluminum in my yard from re doing the exterior trim. I have grandkids and 4 dogs that walk through that yard. Y'all did give me many apologies and an $800 gift card, which I did appreciate, but overall it was a very negative experience. The windows do seem to be good quality and I'm thankful for that.

Also, I am still waiting on a screw cover for the picture window in my living room. I have asked twice and was told it would be mailed to me.

Best product and warranty