The main reason I am disappointed is because of the windows. The ones they put in are a lot smaller than what was taken out. I am not happy with the product. The service, and time frame I am happy with. I didn't know it was smaller until I tried to put the fan back in the bedroom window and it no longer fits. For the amount of money I paid, I was extremely dissatisfied with that. The windows are drafty as well. I am just not happy with the product at all.
Not having phone calls returned / lack of communication
They are dependable and have a good guarantee.
Our front door and window installation was efficient and well done! We are completely thrilled with Window Nation - a quality company!
I'm satisfied with the windows, and they keep the cold air out, which is what I was hoping they were going to do. If I need any more windows, I will call Window Nation.
I had 5 windows installed and they all had drafts. When I contacted customer service, they said they would send a person out to check the windows. After reviewing the windows it was determined that they were not installed correctly. Now the installer that installed the windows needs to come back out to fix the issues. After he makes the adjustments, I would like a quality control person to re-review how the adjustments are made.
Chris Shaffer was very knowledgeable and helpful in selecting our windows and doors. He responded quickly to any questions we had.
Window Nation did a very good job and I love the windows!
Work is quality, the only thing they could work on is scheduling and being more communicative
Salesman lies about warranty and installers, installers are sub-contractors not true window nation employees, Don't tell customers that the installers don't mind working on a Saturday when you can hear them bitching about it outside when doing there dam job.
After 2 weeks, I'm still waiting for the job to be finished
The salesman could have been a lot better. There was a lot of miscommunication between the salesman to when they windows were installed. He said he would stop by and never showed up. He said he would answer calls and that was a lie. Typical salesman, he lied to get the sale and disappeared.
Very happy with our windows. Installation men were very polite and professional.
Just know that you will receive lots of texts and emails from them.
Excellent and yes I would highly recommend!!
From start to finish, the communication was top notch. Chris Shaffer was excellent to work with and Mario and his crew were a great installation crew.
I could not have asked for a better experience from my first inquiry until the end. Mario and his team are phenomenl. So is Window Nation!
Very professional, easy to work with through the entire project.
They did a fantastic job on the windows and with the clean-up.
No response to 30 day price protection despite multiple attempts to contact
Fast work and got my windows out of a massive draft.
Everyone was so kind
From start to finish, no headaches.
Everything was done satisfactorily from the sales process to the promise date to the installation. Really had no issues with any part of the process. And very happy with the windows so far, although they've only been in for 2 weeks.
The crew showed up on time and got to the job right away. Everything looks good. They showed me around and told me how long it would take for the caulking to dry. They did a really good job!