The gentleman did quality work.
I recommended them to two people who have already purchased them.
every one from salesman window measuring to the installers were very professional and answered all of our questions the installers David King Jim Burke and Tom Farrar were very efficient and did a great job the sales person Don Zimmerand and person who measured the windows do not remember his name were also very knowledgeable THANK YOU
Could not be happier with the final project. Job was explained from start to finish on cost and time it would take. We can already feel a difference in the house with the new windows. No more draft and wasted energy cost.
Pushy sales tactics. Unaware we had to make a decision then and there, we were trying to shop around and get quotes. Only shown 1 kind of window and didn't get any other options. The installers were not great. Not a single person used anti mold spray, didn't show us how to operate the windows including the interlocking system which we had issues with and that's how we found out about it. Forced to cut my bushes in the front yard when I didn't want or think I needed to. Under the impression the outside j channel was to be replaced and was not. Had to fill out the installers survey with him so I felt uncomfortable telling him what I disliked about him and the team. Back window is 2 inches smaller than previous winow!
Just not a good experience and I regret the decision and wished I had just shopped around.
The installer team led by Mario was very professional, neat and thorough
Overall went smoothly except for a one month delay due to the permitting not being ready in time
The installation team was super professional. They spent time after explaining things to me.
Nikki Peterson was the ONLY person who worked with me and kept the sale especially after Taylor McGill sent an email that made me want to cancel the order and NOT have another sale (we have 2 more sliding doors that need to be replaced along with 14 windows and 1 bay window) with this company.
The installers were very professional and worked well together; they were very clean and knowledgeable.
I was very pleased with Window Nation.
I would definitely recommend Window Nation Brian Seneca was great at helping us decide on windows and our installer I would highly recommend can’t remember his first name but his last name was McGarry
Installers were punctual and professional. got the job done in a short time and left my home looking beautiful.
Door and window seem to be excellent quality and the installers did a great job, cleaned up well, and were very good at explaining all the features.
I could not be more satisfied with the services provided by window nation
The guys were great. The finish, clean up, and everything else were great.
The windows look great and were done pretty quickly, The customer service was great. The only problem I had was there was miscommunication between the salesman, the installation, and payment information. I felt like I was push into getting the windows now, even when I am a single mom and on a budget. I hear the commercial all the time, but the salesman are way too pushy. Instead of trying to push the windows from a sales point of view, why not allow the customer tell you when it is a good time to make the purchase and schedule another appointment that is convent for the customer. There was a deal buy two, get two free, and I bought a total of six windows, and they didn't offer me anything else because I bought six. I didn't have any other windows. Other than that, the installation, people on the phone were great. As far as the salesman, the communication slacked.
I loved their professionalism and how kind they were. The salesperson was not pushy. He was very to the point.
Install quality was awful. Customer service is awful.
Pleasant worker. Knew his stuff. Didn't think he could do it in the timeframe but he proved me wrong. Nice work.
I would recommend for windows not doors
All in all very satisfied.
The employees were very professional and did a great job!!!!!
This is my second time using Window Nation and I can’t be happier with the results. The consultants, salespersons, installers were very customer oriented, friendly and professional. This time around they replaced my french doors. Absolutely love my new doors!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Nation - Harrisburg-Lancaster-York as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys