Salesman was very thorough and the price was good. Windows look wonderful.
I was very pleased with the entire experience. From the first meeting discussing window types to the pricing everything was very professional and well prepared. The time between that and getting the windows was a lot longer than expected but understandable due to the covid crises. The instalation was quick and well done. All in all very pleased with the entire experience.
Poor customer service
We were pleased with the product and the service by Window Nation. Everyone was polite, knowledgeable, and professional. Special thanks for their flexibility when we had to reschedule the installation and to the installers who put in a long day in order to finish in one which was important to us.
We were happy with everything that they did for us. The crew was great, the work was done very well and the product is great.
The sales rep was great to work with, and the people who came out later were knowledgeable, kind, and did a great job.
Everything went well with Window Nation. I do have some issues pertaining to the clean up. I am waiting for a response.
Windows themselves look great. The exterior caulking around them is messy, has blister holes, thick in some areas while very thin in other areas. One area does not even have caulk covering the flashing seam. I expressed my dissatisfaction, sent photos to show proof, but now it has been about three weeks and nothing has been done. Initially the inside caulking was good, but now there are cracks all over the place. I thought the caulk was supposed to expand and contract. When going through the sales process, there was a lot of bragging about this awesome caulk they use. Not sure if they used the exact caulk they were toting. Installers were nice, salesman was nice, but I want the windows I paid for to look nice , not sloppy. Small sharp pieces of flashing left all over the roof and in my mulch beds.
They did a fantastic job!
The gentlemen that did the installation went above and beyond. They had so much respect and communicated with us when they were working. They were excellent and the job is beautiful.
I love my windows. They're beautiful.
They did good work.
I love my windows.
Everyone from the sales consultant to the work team who put in the windows were professional, friendly, and knowledgeable. Very Impressed!
They were efficient, effective, and they were able to perform the work well while I worked at home. They made sure I was satisfied and answered all of my questions.
The service from Window Nation is worse than terrible.
I was pleased with them doing an installation on Sunday so I could be home I was having a hard time making sure someone was going to be there otherwise And instead of 2 days they did it in one The crew worked constantly, were neat and didn’t leave a mess for me to clean up
I would recommend to a friend, being all in all i was pleased
It took entirely too long to get to the window.
They did an excellent job.
I have already told a few people about my purchase and experience...
they were top rated people
Great company from the owners on down. I will use Window Nation again in the future as well as refer them to anyone needing work.
The windows are beautiful. We love our windows.
The workers were very friendly and I really appreciated their hard work. We were very impressed by them.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Nation - Harrisburg-Lancaster-York as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys