PLEASED WITH THE RESPONSIVE I GOT WITH QUESTIONS ETC. HOWEVER AFTER THE JOB WAS FINISHED I DID NOT HAVE CONTACT FROM THE PERSON WHO SOLD US THE WINDOWS. THOUGHT HE SHOULD HAVE CALLED ON THE PHONE JUST TO CHECK IN WITH US TO MAKE SURE WE DID NOT HAVE ANY QUESTIONS ETC. ALSO TO SEE HOW EVERYTHING WENT ETC. WE HAVE TWO SCREENS THAT HAVE HOLDES IN THEM NEED TO BE REPLACED.INC POSSIBLY WITH THAT PARTICULAR CONTACE WE COIULD HAVE LEFT HIM KNOW THAT ISSSUE.

Sales rep was extremely knowledgeable and friendly. The installers were professional and friendly; I was impressed with the speed and craftsmanship of the installers

Excellent service from start to finish. Left a 5 star google review!

Window Nation was easy to work with and the new doors and windows have changed the way or old house looks in a good way

Your window manufacturer is awful! The seams on the windows are not trimmed and look awful. Today was the 4th sliding door installation due to wrong color on the first, the second door was 1/2 inch higher on the left than the right and wouldn't slide the whole way across, the third door had a crack, and this door had paint peel away when the plastic was pulled. On one scheduled install day, the installers were sick for a total of 5 days of work missed between my husband and me and it's still not finished!! Also, the weather stripping was not put in the windows when they were installed in December. It was forgotten in February when they came to install, so that's impacted our electric bill. It's been an awful experience from the first call when I was addressed as a man, they put the wrong name down for my husband and put the wrong city for our address which took multiple attempts to correct. Oh, we've also been living with sheets as window treatments for almost a year waiting for the completion of this project.

Husband was pleased with the installation

Disappointed in promises not kept by salesman

Not real satisfied with window quality, also when brought to attention was told when, not if the seal fails it will be covered. Not what you want to hear in the 1st month of install.

I can't leave a review since I'm still awaiting service.

Everyone was terrific!! Great Job!

Beautiful windows,but they did not deliver on their guarantee that they would give significant noise reduction

I was very pleased with the whole process from start to finish

I have second thoughts in recommending your company.

Probably not based on the below responses.

Great price/Amazing install team that did the job in record time and was done perfectly. Clean up was 100% cleaned up and we love the windows that we can finally open them up!

Ty was pleasant to work with as were the installers. When the installers left we couldn’t even tell they were here. Our house was left spotless. I have referred my sister and she ordered through Ty.

We enjoyed our new window so much that we shared it with our neighbor. Who purchased a window!

Estimate and scheduling were quick and easy. And I appreciate it being understood the scope of my project was only a set number of windows.

The initial schedule and whole house install were great. However, I have had 3 issues with two windows and scheduling repair is horrible. I keep getting A.I. and no followup so I continue to call until I eventually get an agent. Even then, I'm informed that a scheduler would get back to me in 5-7 days. Then at day 8 (today) I'll call again to see what the heck is going on.. Very Frustrating!
The first time this happened, I emailed Jeff Beck and got same day contact with a scheduler. I don't want to continue down this path..
Although, I do love the windows and would think about recommending others if you can straighten out the communication issues. Not apposed to A.I. but you need a better product or oprocess....

Fast easy

We are still awaiting to hear when they will complete the security system for the windows that was in the contract.

Did not receive the cash credit that was promised by the sales person. Talked to him a nunber of times with no follow through.

From start to finish we had excellent responce and work

The windows and installation were perfect! The salesman lied! He said I would get a $100 GC and my son would get a $500 GC for referring me to WM. Neither ever happened. I emailed the salesman several times. He said one sentence each time, I’ll take care of it, he would make sure we would get them, never did anything. I even called the office with the situation, they said they would contact the salesman. Never heard another word.

It is taking months now to get 1 slider door to be put in. Parts aren't there, need two people to put it in now wating again for them to call and schedule a time.