Not having phone calls returned / lack of communication
They are dependable and have a good guarantee.
Our front door and window installation was efficient and well done! We are completely thrilled with Window Nation - a quality company!
I'm satisfied with the windows, and they keep the cold air out, which is what I was hoping they were going to do. If I need any more windows, I will call Window Nation.
I had 5 windows installed and they all had drafts. When I contacted customer service, they said they would send a person out to check the windows. After reviewing the windows it was determined that they were not installed correctly. Now the installer that installed the windows needs to come back out to fix the issues. After he makes the adjustments, I would like a quality control person to re-review how the adjustments are made.
Chris Shaffer was very knowledgeable and helpful in selecting our windows and doors. He responded quickly to any questions we had.
Window Nation did a very good job and I love the windows!
Work is quality, the only thing they could work on is scheduling and being more communicative
Salesman lies about warranty and installers, installers are sub-contractors not true window nation employees, Don't tell customers that the installers don't mind working on a Saturday when you can hear them bitching about it outside when doing there dam job.
After 2 weeks, I'm still waiting for the job to be finished
The salesman could have been a lot better. There was a lot of miscommunication between the salesman to when they windows were installed. He said he would stop by and never showed up. He said he would answer calls and that was a lie. Typical salesman, he lied to get the sale and disappeared.
Very happy with our windows. Installation men were very polite and professional.
Just know that you will receive lots of texts and emails from them.
Excellent and yes I would highly recommend!!
From start to finish, the communication was top notch. Chris Shaffer was excellent to work with and Mario and his crew were a great installation crew.
I could not have asked for a better experience from my first inquiry until the end. Mario and his team are phenomenl. So is Window Nation!
Very professional, easy to work with through the entire project.
They did a fantastic job on the windows and with the clean-up.
No response to 30 day price protection despite multiple attempts to contact
Fast work and got my windows out of a massive draft.
Everyone was so kind
From start to finish, no headaches.
Everything was done satisfactorily from the sales process to the promise date to the installation. Really had no issues with any part of the process. And very happy with the windows so far, although they've only been in for 2 weeks.
The crew showed up on time and got to the job right away. Everything looks good. They showed me around and told me how long it would take for the caulking to dry. They did a really good job!
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We have had both windows and sliding doors installed by Window Nation. We are very satisfied with both purchases to date.
The whole experience was completely satisfying and satisfactory. The personal were very curtious and efficient.
They did a terrific job i would recommend them to anyone.
Windows were installed and we left the next day for a family emergency so we have not had the opportunity yet to determine the quality and satisfaction of our products.
Did some research and found this company has the best quality and warranty.
The whole process from meeting with salesman, Leo, to measurement, to install with Mario and his crew went smoothly.
My windows look great. Window Nation did a great job!
The install was good. Great job. I should have went with window nation for the entire house.
This was the 2nd time we have used Window Nation in the past 4 years. Service and products are great!
I clicked an ad on Facebook. I had an estimate rather quickly. Price beat most others. You can not go wrong with this company. We had 9 windows and a sliding door replaced.
we completed part of our windows in the spring and just did the rest, my one complaint will be that when it came to scheduling the second half of the windows, I was originally promised the same pricing for part two, and I had to renegotiate that price despite that being in the original contract. That to me is unacceptable but your product is good so I went forward.
Excellent service and product from start to finish. Very professional company to work with. Highly recommended.
Cleaning was not great as I had to vacuum all rooms, found cardboard from new windows left behind and a nail in my bathtub. I also discovered the next day that all screens were put in upside down. It makes me question how good the window installation is.
I had a very pleasant experience with window nation. Everyone was great everything was explained. Everything followed the time frame.no waiting. Installation was clean and careful. The guys were terrific and well mannered. Had a good experience. I will recommend them to other people.
Great price, great product, and thorough communication throughout the project. Our installers were Dave and Jim and they were quality guys. Would recommend Window Nation to anyone.
Love the new windows! The team of installer were courteous and professional!!
The whole WN team was great from start to finish. Knowledgeable, respectful, and skilled all around.
Overall experience from start to finish was fine. Scheduling and communication was great. Install team was a little unprofessional. Trash was left at our house. No walkthrough once the project was completed. Just communication of the two broken parts of the job that couldn’t be completed because of faulty parts. We are left with a broken sliding glass door handle for over a month (estimated).
For the price they are a very good window, are stays cooler
everything went smooth
I would recommend Window Nation to anyone looking to replace their windows. It was done in a timely manner and they work with you on financing too.
Service was excellent.
I had 4 windows installed on July 3, 2024 . The installer didn't have me look at the bedroom window , which one of the screens has a hole in it . I have contacted them 3 times , and no one has gotten back to me. The screen is still not replaced .
The installers were professional. They did an excellent job. Cleaned up after themselves. Friendly....
We had a good experience with all the workers.