The job was botched the first time and delayed on the correction. The customer service through the resolution process was absolutely horrible.
Shipping was delayed and installers used aa lot more caulk than I liked
Chris Smith did a great job, installers were professional & did good work.
Communication and efficiency
Very surprised with the amount of caulk used, about an inch or larger gap under two windows filled with caulk. Were the windows the wrong size?
Good but very expensive, even with discounts
Fast and good service.
Good experience all around.
I would rate a 0. I would not refer anybody because I have never got my issues resolved and no one seems to care. I did all my windows, and they don't care. They don't meet the Colorado energy code and the U factor is incorrect for Colorado. They are missing caulking and my windows freeze on the inside. I have a couple of small windows that were ordered incorrectly and there is a two-inch gap. The gentleman that came out to measure them was fired. I have windows that are an inch and a half, two small. The installers were less than professional. They were rude and unprofessional. I have spoken with four supervisors, and they don't care. I have spoken to Ryan, Brandon, Joe, the salesman Rob and the installer. I have emailed the owner and get nothing back. I have spoken with customer support so many times. The reason I know they don't meet Colorado code is because I went down to the city of Greeley and got the code, and I went to Millguard and got the information. I have windows that are installed crooked, and they got their money in cash.
My salesperson was very thorough in explaining why the windows were failing and what my options were that were available, and the various price ranges.
The entire process was professional.
Every one seems to like the windows and I will recommend but there are friends who cannot afford such a high cost anytime soon.
E erything from start to finish
I am not likely to recommend Window Nation to a friend. I wasn't sure about the installation process and believe it might be a little overrated.
They were very professional and prompt. The representative Elizabeth was extremely helpful. They did good work as well.
The quality of the windows along with the warranty is amazing.
I like the lifetime warranty coverage
Complete the sealing of our sliding door and bathroom window replacement reorder
The whole process went very smoothly. Elizabeth explained the windows well and the installation crew was excellent and fast. It was a pleasure dealing with Window Nation. We would highly recommend them for your window and door needs.
I cannot answer this question until I see how Window Nation handles my request to fix windows.
But if I had to answer it right now, I would not recommend Window Nation because of the way my windows were installed, the paint taken off the ceiling and walls, and all the glass I had to clean up.
I would recommend Window Nation - Denver, CO to a friend. I think the windows are beautiful. The installation team were very polite and did their job very well. All of my windows were installed very quickly. I am very happy with the whole process.
We don't normally recommend window manufacturers. This is a realistic answer.
Customer service after the install and great warranty!
Nice people, easy to work with and flexible. Willing to work with our budget.
Initial installation of the windows was fine - untill I discovered they damaged my exterior shutters when they removed them to install the windows. Aso, the install crew dropped a window in my natural wood window sill damaging the sill.