Window Nation staff was great to work with. They were all friendly and respectful of my home.
Professional and worked quickly.
The door that was installed back in March has gaps. We've already had one service call, and we're waiting for another service this week. It is very hard to get a service member to come in a timely fashion to address any issues after installation, and that wasn't what was promised in the beginning. I was promised a quality door—I got Home Depot. As for the warranty, they said, "Don't worry, it's a lifetime warranty; anything will be fixed." That's not true. They should be more clear and honest, and say that you'll be waiting months for an appointment.
Very professional
The salesman (Chuck Yatsko) didn’t contact me at all after the initial estimate. I had to call the 1-800 # and get transferred to many different people before I found the right number for the right location. Since having the project completed, I still have one window that is broken, one window that wasn’t done, but should’ve been, four windows that need to be wrapped in black vinyl, two screens that were never placed and no scheduled date for when it will be finished. The project has been done for well over eight weeks.
The installers where professional, cleaned up after themselves and completed the job in timely manner. I work from home and the noise levels was very low, I barely heard anything.
Very professional
It was very easy to set up an appointment and someone came out the next day.
Better communication around bow/bay structural changes. We had to spend an additional $800 to rebuild the windowsill after install.
I’d recommend but also would be transparent about issues that arose from lack of communication.
All ok
Satisfied with the project but after a closer inspection, I’ve noticed that two of the screens frames are not squared..My only complaint!!
The sales pitch was a low stress, no pressure conversation with much information about the windows and installation. Inside measurements and outside photos were made easy to understand.
Everything up to installation was great. All downhill from there.
Workers showed up at scheduled time and cleaned up debris and doors looked great.
Windows,Price,Installation
I think there needs to be someone at the installation location either during or after the install that speaks better English. Both times I have had work done by Window Nation, its been very difficult to understand the installers and vice versa.
There was an issue with the size of the window and our representative, Will made accommodations. Excellent service!
I enjoy the lifetime warranty on the entire project and the entire windows themselves.
I was fully explained all the services and windows available.
Installation was quick and easy
Installing windows that are damaged is unacceptable.
Installers did a great job.
Great product & professional service
Doors came with wrong hardware, wrong color . Tried to call corporate for 2 months , no response
Had a missing window and we had to keep asking when it was coming and asked for a breakdown of each window so i could see if we received the buy 4 get 4 free and never would get anything…eventually gave up and our sales person never reached out after we signed pw