very professional process and competitively priced for a great product thus far
Great customer service. Installation team was polite, professional, and cleaned up everything when finished.
The installation took much longer than expected, and there was no communication from the on-site installers. Every time I asked if everything was OK, I was told Yes. They were scheduled to arrive between 8am and 10 am and be done by 5 pm. They arrived early, a little after 7:30, and didn't finish till after 8pm. There were only two installers. The storm door installation also took much longer, and I'm still not sure that the hydraulics are working correctly. I was given a small container of "touch up" paint for the storm door and when I asked why, the installer pointed to a small area on the door frame that had paint scratched off. I'm not sure if this happened during the installation or if it was there before. If it happened during the installation, not sure why it wasn't corrected before they left. They removed the blinds for me - which I know isn't standard practice but it was agreed to during the sales contract. One set of blinds is missing the opener. Another set was dropped during replacement and is scotch-taped back together. For several days I still found small pieces of wood and plastic throughout the house, and although I did see the installers with
Everyone from the sales representatives, the measurement rep, the scheduler and the installer were respectful, knowledgeable and friendly.
Incredible customer support. Workers were amazing.
Professional salesman, accurate description of product and service, quality work
3 months and work is still not done correctly
The workers that came were courteous and neat. They finished everything within two hours, though I only had four windows installed. They cleaned up everything. Everything was to my satisfacation, 100%
They did not replace the frames around the window. One of the windows was too small.
All of the employees that I dealt with were accommodating and pleasant
I really appreciated the expertise and professionalism of Chuck Yatsko in sales who met with me initially and helped me determine my window replacements. The choices I made with his help were really excellent! Especially, the replacement and design of my custom picture window! It is postcard perfect with my Christmas tree!
My windows have been installed for 2 months now and have received 2 gas bills. Both of those statements show similar temperatures to last year and my usage has gone up. I wonder if my 20+ year old windows were better than these new ones.
So far, I am happy with everything. I have to wait until I can open and close them in the summer. Right now, I am happy.
The project was professionally presented by David including payment options. From Presentation the steps towards installation went as explained. Installation very professional. Follow up communication with Window Nation was appreciated. Thank you Window Nation.
Liked the salesman answered questions and installers were good. No mess.
Very efficient operation. Window Nation kept their appointments and schedule. Installers installed 17 windows in one day as promised. I would recommend them.
Good job
The experience with my salesman was difficult. Unethical practices. However, the install was done well.
I like the price point we were able to agree on. There were a few issues during the installation, but otherwise everything appears to be very good.
I’ve reached out at least five times since the day of installation to have some issues fixed and still have yet to even hear from someone about a time to come look at the issues. It was escalated to management and they don’t even call me.
Sergii and his team did a great job. We have nice windows that were easily installed. The time from sales to measurements to installation went quickly.
I thought they did an excellent job.
They do very good work.
The service was excellent. The windows are beautiful. The crew was very professional and pleasant!
Too soon to tell about how well the windows and doors perform. Not sure that the cost was worth it.