We are pleased with how Ryan Bird explained everything from the beginning and called to keep us informed. He also called to make sure the installation was being done properly.
Window Nation’s workers did a nice job; however, they left a 6” crack in my wall below the Bay window they installed. They tried to fix it but didn’t. It would be more beneficial if Window Nation would hire workers who speak English. This way one can communicate with the workers.
Yes excellent service
Overall experience was good. Wrong windows were installed first round but quickly acknowledged
Window Nation does a great job.
Clean and professional work. Job finished in one day
I would have refer your company with the most regards that's how pleased I am
The process from beginning to the completion of this project was stressed free!
The salesperson was very nice.
Great value and price for our project.
They did a great job, and we are very happy with the windows. They are awesome. I have been in my house for 28 years and I needed new windows. A girl I work with referred me to Window Nation, and I'm so glad she did.
The installers arrived on time. They were very punctual. The workers were polite and courteous. The old windows (basement casement widows) were removed and new windows installed quickly and "quietly". They cleaned up before leaving.
FAST, CUT NO CORNERS, CLEANED EVERYTHING UP.
I am very pleased with the service that I was provided.
Everything was done as planned. Thank you window nation, Alex installer! Great Job!
I was extremely impressed from the first measure, to the last window installed. I love the product, there was no high pressure sales. I got the answers to all of my questions, everyone was spot on with getting their jobs done. I was very impressed with the crew that did my install, they were really a bunch of nice guys, that were totally professional, detailed in their jobs and left everything spotless when they were done. I was really impressed as well with the temp difference that I realized in my home, as we had the heat wave the week after my install and could see the difference between my old windows and my new ones. My AC was effective and I could tell the difference immediately.
Aside a little problem that I have the technicians the job was well done, and they were very pleasant. Yes I will highly recommend window nation.
It's a quality window, and they did quality work.
They were efficient, professional, and considerate of my needs with my children in the house. I would highly recommend them to anyone!
The product is decent. It is summer now. In the winter, it got cold. I only had one problem with Window Nation. I am American, and English is the native language here. When you have installers who cannot speak English, it is a problem. If you cannot communicate with them, it is a problem.
They were professional, curious and the staff made installation run smoothly
Window Nation was professional from beginning to end.
I would definitely recommend you guys to other people that I know
I was/am extremely happy with John who did our estimate and kept in touch throughout the process. The installers themselves were very nice but I was not happy with the finish work and needed to have a second crew come out and complete the job. The first set of installers also left oil stains on my brand new driveway along with nails, screws and some kind of sticky substance. Inside I found more screws and mail on the ground. Having dogs and kids this was very concerning to me.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Nation - Philadelphia, PA as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys