The work was scheduled and completed on time. All of the installers were professional and the windows look great.
Installers were on time, very professional, knowledgeable and when they finished, they cleaned up everything. I would recommend them to my friends.
We received a good price from Window Nation - Philadelphia, PA. The work was done in a very professional manner.
We are already in the process of getting more windows with Window Nation. They are coming to measure tomorrow.
Professional when dealing with myself and Walt. Installation was a breeze
Had some hiccups in communication and still waiting for call back on follow up work
They did a good job!
Great work. Done in a timely manner.
Window Nation was professional. I thought their prices were fair.
I would recommend someone to Window Nation however I would also recommend to get multiple quotes. Time will only tell if Window Nation was the right choice on how well my windows perform.
Window Nation - Philadelphia, PA is the greatest!
They had a good, quality team, which was very clean and respectful of the house.
Some things were not right and they had to send somebody out to make creations. They are fine now. I like my windows. siding down on the basement instead of putting the grid back up
might have to come back to cut that part because I am not drilling into it.
Overall project was done according to schedule and 22 windows were installed quickly.
Overall a good experience. The only issues were the time it took to get the windows and the overall price.
Windows are great. All Teams were great to work with
The whole process was seamless and easy. Our installer Eric Prybella took the time to make sure the job was done correctly.
Everyone from beginning to end were professional, Due to circumstances beyond my control, I had to re-schedule several times. There was no problem at all with these changes.
Salesman was excellent, installers were excellent and courteous.
Windows seem good. But the customer service and follow up are horrible. The install team left my yard a mess, screws and metal shards and trash left around my house. They never walked thru with me after they were done. I called to report several issues and they only let me explain one. I have one window broken and I am still waiting to receive a phone call for someone to come and fix it, several weeks later. If you want poor customer service this is your company
Can’t get anyone to call me back or to answer questions about part of the project that wasn’t correct,al I got was I call you back but never did.
All went well
Very poor customer service
The whole team from the Sales to the Installers did a really nice job. They were friendly, answered questions as I had them, did a nice installation job, and cleaned up the job site when they were done so I didn't have to.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Nation - Philadelphia, PA as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys