I am so highly satisfied with every step of my experience with window nation. I would recommend them, and have already, to anyone looking for well priced custom windows, super professional installers, and an on time, fast, and well done job!
they did a good jon
They did exactly what they said they would. Also did exactly what I asked. Happy so far.
If asked we would recommend
A few months ago, I had a sales rep stop out and quote me to replace all my windows. With the initial quote price, I was shocked at the high cost of replacing all my windows. The salesman had sold me on the quality of the windows and the other benefits of choosing window nation. While I could not afford to replace all of them, I decided to pick the one that was the worst. This was a very large bay window in the downstairs master bedroom. This window was rotten and felt like being in an incubator. Shortly after I had paid deposit and signed the agreement, I was contacted by another representative to take the measurement of the window and for him to ensure that he had all the material necessary to complete his job. At this time, I was reassured by both the salesman and the other man that had come out to do measurements that all materials would be provided that would be needed for the job. this list included the trim AND any extra siding needed as replacing a bay window with a flat window they would take off the roof and support of bay as they would no longer be needed.
On the day the initial installation was scheduled I had taken my LAST day of PTO to accommodate the need for someone to be on site with the installers as requested in the paperwork I signed. It was told to me multiple times in multiple different ways that if I was not there when they showed up that I would be charged some amount of $400 or so. The two men had showed up to install window and after setting everything up they asked me if I had material to finish the siding. I am not sure where the miscommunication was or who dropped the ball here but again it was explained to me that in this quote price of near FOUR THOUSAND dollars that it would all be taken care of and was never communicated that I would need to provide material for a job that someone else is paid for. The installers left and I was left very frustrated about the poor planning. That day the installation manager reached out to me and set up a day to come back on a Saturday since I no longer had any weekday availability.
Two Saturdays after the initial installation issue another guy showed up to do the window. Initially, I didn't think I would have had a window installed that day either because he mentioned not knowing what job he was doing, being the only guy on the job and not knowing if he had the material. Short time later without saying anything he had started the project, so I assumed he had material needed. Once the installer finished putting the window in, he had me come review the window prior to him leaving. I was shocked to see what looked like an absolute half ass job install for such a reputable company. I had many questions and comments for the installer that I feel were poorly explained and like the work half assed also.
The bay window that was taken out had a small roof above and then one wood support below the window. Instead of putting siding back where the roof was taken out there was a piece of wood cut out to fit in the spot. Then the previous piece of J channel that sticks out like a sore thumb and still has the previous caulking on it. It looks like trash! Then, where the wood support was below the window - again, without replacing the siding he put a piece of wood in there and caulked it in. This looks liked a last minute thrown together job and I am so ashamed as this is the front of my house for everyone to see!
Initially, prior to this nightmare of an experience I had planned to get all my windows done over time as I could afford but after all of this I don't think I will do that! At the initial meeting the salesman and I had what really sold me was the quality of the windows and him talking about the skill level of the installers. In my opinion this was most definitely not worth $4,000.00!
Love my windows. From estimate to completion, the work was professional, courteous and met all expectations. Alex knew his product and answered all questions. The install crew was friendly fast and efficient. Will definitely recommend.
We are happy with the windows!
Window Nation was really good. They were on time and cleaned up well, and I like the windows. They're easy to open and close.
Window Nation provided excellent service and were knowledgeable about the product.
They did a great job!
We are very happy with the way our new windows look and how they block the noise from the road.
Completed job as quickly as possible.
I think the people who put the window and doors in did good so far but the door looks really cheap and generic. For as much as I paid I could have gotten a pretty one somewhere else. Don't get the sliding doors.
I really liked their work. My windows look beautiful, and I am very pleased with the outcome.
It was a very pleasant experience. Both the sales rep and the installer were very knowledgeable and respectful.
This is a top-notch window company would recommend if you’re looking for windows least give them a listen
Great team, quality installation - windows installed in one day.
They did a great job, I would recommend Window Nation to a friend.
The installation team was so fantastic.
Knowledgeable, polite, fair price
Tia was informative but not pushy, and that was my first priority. The process was smooth, price was fair after negotiations were complete. The warranty is exceptional!
no, although able to get scheduled quick, i’m not happy with the shotty work that was done.
I HAD A VERY GOOD EXPERIENCE WITH WINDOW NATION. IF ANY OF MY FRIENDS ARE LOOKING TO BUY WINDOWS i WILL TELL THEM ABOUT WINDOW NATION, BUT AT THIS TIME I DONT KNOW OF ANY OF MY FRIENDS WHO NEEDS WINDOWS OR KNOW ANYBODY ELSE I COULD TELL, THANK YOU!
We have used window nation twice to replace almost all of the windows in our home. Their prices are very reasonable and the staff will work with you to find the best deals possible. Installation crew is efficient and they do a very good job. We are happy with the look and function of the windows and have have not had any issues with them.
Service and installation exceeded my expectations. And the price was much less than competitor bids I received.
No
I suspect they use illegal aliens. They’re crew couldn’t speak English well, except one person who did the talking and that individual could barely communicate.
I’m going to say this once because it’s the best answer to all the questions. I had a positive experience with your company and everything and everyone along the way were very nice and polite and very good at their job. Very happy with our Windows and been showing off the finish look. And everyone was impressed!! Love my windows!❤️
They did a wonderful job I love my windows thank you 😊
Very professional team that was conscious of the property while working. They worked in the horrible heat and humidity, didn't destroy all the flowers and were done quickly with our Phase 1 (6 windows). Looking forward to Phase 2.
The salesman ruined what would have been a positive experience.
I never recommended services to others.
They were great people to work with.
My neighbor thought about replacing afew windows . So I will let them look at our windows and give them the information for Window Nation.
We are very happy with the quality and type of windows installed. The installer did a great job. He did not try to rush it and was very thorough. The windows look beautiful inside and out.
Great experience
I just love my new windows and they did a very good job installing them and cleaning up after themselves.
Scheduling the window installation was quick and easy.
Yes. I would recommend Windows Nation
Excellent attention to detail and beautiful looking windows. Thank you Window Nation
The sales person was great and did his job. They were supposed to call me back, and I have not heard from them.
Love my windows
Window Nation was very knowledgeable and more affordable than their competitors. We have used them twice for two different homes in the same year. They did beautiful quality work and were very fast with the installation. Even with our bigger home that had eighteen windows, they were able to complete the project in one day.
Worse experience ever
The service was excellent. The workers were punctual and professional. I am very pleased with the process from beginning to end!
The crew showed up on time, they started right to work and didn't stop till they were finished. Awesome crew did a real nice job.
The installers need to work on their customer interactions.
The Window Nation salesperson was pleasant, and the installation crew was wonderful.
One of the best customer service experiences we've had in the process of updating our home. From the salesman to the installers to the follow up service staff - everyone engendered confidence by way of their expertise and knowledge of the product. And the product itself is simply beautiful and efficient. We made a great decision in going with Window Nation.
The process was easy. Good communication from everyone involved. Great team of installers