The consultation, scheduling, and installation were painless and delivered professionally and as promised. The windows are high quality.

Great salesmanship, telephone communications, text and email support through the whole process was superb. Every person we dealt with was very kind. We are very pleased with the installation and the product! We will definitely use this company in the future. We will also recommend this company to our friends.

I very seldom give anyone 5 stars.

Friendly interaction

The quality was excellent, the work was done quickly, and I couldn't be more satisfied.

I love the finished product and how it makes my house look - I also love all the features of the new windows.

They did a great job in a good amount of time.

Your sales rep and installers bragged about providing the best quality service including checking and triple checking the order. My 2 sliding glass doors were wrong so now I am waiting additional time for the correct doors. They said 3 weeks ago the order was expedited and yet I have not heard anything back. I feel that we are not valued as a customer because no one tried to make it right or check back on, I was told it is the busy season and will have to wait. I was disappointed especially because we paid in full by cash and did not finance. The 2 person install crew were great.

The back window was packaged up without the screen. Who does QC on the windows before they go with the installation crew? Also. The front window goes up on its own. I was supposed to have some person by the name of Warren come and take care of both windows but I have yet to hear from him

I am not happy with the way you get treated after they get there money.. installer broke a window i have waited two weeks have not heard from anyone. Today I emailed them and was told they are about to order it.. why does it take this long to get window fixed.

Very friendly and courteous workers. They were in and out in an efficient timeframe.

I would recommend window nation just not the gentleman who sold us the windows.

I thought the whole process was very easy

Communication was lacking. When I first called to get an estimate, I was to get a gift card for restaurants. I never received it and I called twice and still have not received it. The salesperson was nice and polite but lacked explanation. I had to do some research myself.

stayed in touch with updates from start to finish

Very pleased and happy with quality and work

Great customer service and immediate response due to minor issue.

They were very good and reliable. The job is very perfect. Everything was well done by Window Nation.

Window Nation - Columbus, OH did a great job explaining everything to me when they were installing 4 of my windows.

I had a positive experience. The installation went well; it did take longer than they said it would, but the quality is good so far. Also, the salesperson wasn't too pushy, so that was good.

There was no pressure during the estimate, ordering process was easy & understandable, order was received on time & installers were very professional.

Amazing job

I have already recommended them.

We contacted Window Nation because we had a lot of condensation building up on the inside of the windows. The sales rep came out said it wasn’t normal and recommended a window that wouldn’t have condensation. The install went smoothly, but we still have condensation on our windows. We reached out to service and they said it’s normal. We escalated to management and it turns out the sales rep was misinformed. A month after install I have the same issue I had prior to install and we aren’t making progress towards a resolution. The installation manager told us he talked to the sales manager and branch manager but they couldn’t do anything and told us to call customer service. They told us there was nothing they could do and referred us to the branch manager. 30k later and I have the same issue I had pre install

The crew was awesome. They cleaned up after themselves, and I have not had that in a long time.

Items listed in contract that weren’t completed. Was listed as “yes” for yard sign but wasn’t asked.

Window sills were missed on install day and we had to rearrange our schedule to have them come back another day even though everything was at their warehouse. They also promised a $100 Amazon gift card for scheduling the consult within 24 hours and didn’t deliver on that. Windows over all seem fine though and they were about half the cost with their offer than their competitors.

Windows were installed well before the timeline given during the sales process and they have added efficiency and beauty to my home,

The guys were very prompt to be on time they had set. And they were all very professional and friendly and so polite. There was 3 guys total and they worked together as if they were a well oiled machine.

The installer did a great job, but I was lied to about my warranty and what I was getting. I wasn't given my warranty until after I paid. It wasn't anywhere close to what I was told I was getting.

Fast install and overall care about quality.

Window Nation has great windows, great salesmen, and great installers.

Every concern and question we had, Window Nation was able to answer. They seemed genuinely concerned with our questions.

They did a wonderful job!

Windoew nation came in did a great job scheuled me fats and did the job in one day,.

The crew was polite, professional, and friendly.
They worked diligently and efficiently.

Our experience with window nation has been positive from start to finish. Starting from the time of scheduling our quote, to the day of installation. The project went smoothly. If I have questions, customer service answered with willingness to help. Thank you for the hard work and dedication to help your customer.

My windows look good, and they can easily be cleaned. The new windows are much better than what I had before, and I am very satisfied with them. I can recommend these windows to friends and family.

I needed windows and I didn't have someone forcing me to buy something I didn't need.

Nobody calls you back.

Window Nation was very neat and clean. They knew what they were doing, which I appreciated. They did a good job.

see rest of survey

ALL of your employees went above and beyond to sell,measure, install and clean up the inside and outside of the house. Everything was done perfect.
Thank you
James Cox

Sales staff was great Jake P. Is very knowledgeable and will take all the time needed to ensure customer has all questions answered to make a fully informed decision

I'm waiting for this to be resolved.

The whole process was pleasant. Jake presented all the facts initially and was our contact thru out. He was great at answering all questions during the presentation and was faithful in keeping us informed. Dustin and his installation team were very personable and professional. Got the whole house done in less than one day. Couldn’t be more pleased!

The installers were detailed and experienced.

I am so highly satisfied with every step of my experience with window nation. I would recommend them, and have already, to anyone looking for well priced custom windows, super professional installers, and an on time, fast, and well done job!

they did a good jon

They did exactly what they said they would. Also did exactly what I asked. Happy so far.