They were efficient. They got the job done very quickly. They did not speak English.
Yes I would recommend WN to my friends with the caveat that they pay cash. Advertising is misleading
Please see comments in #21
They are really good to work with. They keep you well-informed and always reachable. They will take care of any issues.
The office staff isn't very customer friendly. The sales team is great.
Great pricing and quick service
Window Nation - Columbus, OH was fast, speedy, and they appeared to know what they were doing.
I first signed paperwork and, overnight, decided to go a different route. The salesman sent me a text message offering me $2,000 less. When the windows were installed, the paperwork given to me had the original price. When my wife called to get to the situation, we were told we signed for $14,000 and there was nothing they could do.
Everything from sales to the installation was done professionally. They kept things clean, and I am also extremely happy with the level of customer service I received from the salesman and the installation crew.
The entire process was easy and stress-free.
We would definitely recommend Window Nation. The cost, quality and entire staff was greatly appreciated throughout this process. Thank you!
3 months after install and still waiting to have issues with windows fixed. Wouldn't recommend this company to anyone.
I have referred my next door neighbor.
too many to list.
With my problem not being resolved in a timely manner I will not recommend window nation.
They did a great job! Very happy how everything was done
I loved the 0 percent interest for 5 years !
Julius Smith really sold us on this company, he’s a true jewel. He made me feel confident in our choice and purchase. He worked through the ways we can slowly change the windows in our home. Window nation called frequently to let us know about the window measurements, orders, and production in a timely manner.
They messed up our installation and damaged our house. I never received a gift card.
We were extremely satisfied with the overall Window Nation experience from Tia’s sales knowledge, scheduling the install, and the actual installation. A very good experience!
The whole deal with them was fantastic. From the salesman to the installers. It was all fantastic.
Because the do exactly what they say they are going to do.
While the installation crew was exceptional, the windows were 8+ weeks late and customer service was completely incapable of telling me when to expect my replacement windows that already had a 10-12 week estimated lead time. I can for most issues if I am given the information to work with. Instead, I just received weekly e-mails telling that it was exciting news that my windows were now shipping the next week (keep in mind they were supposed to have shipped in the current week).
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Window Nation - Columbus, OH as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys