I feel wind pouring in through closed windows

I looked into buying windows and did my research but I hadn't made the attempt to start calling businesses. A very young nice gentleman knocked on my door one day and caught me off guard but I decided to hear him out. He was pleasant and respectful and I agreed to set the appointment for an estimate. He was shocked that I new exactly how many windows I needed. Next step was in the appointment for the estimate. The gentleman that came over was nice. He allowed us to process our thoughts. I wasn't trying to be pushed into agreements. We talked windows, we talked install, price and expectations of project completion, we were assured that their men are experienced and great at what they do. Install date came. We were excited, we had the day off and it was finally here. Slowly the team got here. Slowly the window install process began. Suddenly the window install progress stopped. Picked up again and then stopped again. We were then told that some of the members of the team may have never installed windows and in their own words "Sh** happens." I was not impressed. So, the day came to an end and we set up a second install date. I observed my windows and enjoyed the new view but as I kept looking and reflecting on that day and what was said, I began to notice a few things that needed fixed. So I took note of what to have my husband tell the installer when they come back because it was not acceptable to me. One wind storm and the window trim could have flown off. The next install date went smoother, and I was glad to see that all of the windows were done and looking beautiful. The windows that we replaced are beautiful. They look very nice. I didn't make the phone calls that I originally wanted to make because we are in trying times and I know a lot of companies are facing a worker shortage and looking to hire. I don't know if that was the case here and I will not make excuses for it but I tried to take an understanding route. I wished for more professionalism in word choice and with what was told to us about the company and the installers in the estimate appointment but now appreciate the honesty because that allowed me to look at my new windows with a lot more attention then I probably would have and find mistakes in the first few windows that were installed.

i was pleased with the windows and installations

As soon as we know of someone who is needing such work done your company will definitely be our recommendation to

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Window Nation did a good job.

Everything was great!

We replaced only two windows in the front (front of the garage) and wanted the look and feel to be consistent with the remaining windows we had previously replaced. When installed, the screens are up against the window while the rest of the front are flush with the front of the windowsill. This is something I should not have to point out to whomever the sales person was.

The windows are the best quality and the screens are amazing. The installation was done very well. All staff was polite, friendly and informative.

Everything was fine.

The window quality is top notch. The install was good.

On time, and efficient.

The installation went very well and the windows are great no drafts they work great

Very, very good windows. I can really tell a difference in the draft. They were very professional when they came out. I have already recommended Window Nation to my co-workers.

I think Window Nation is trying to replace windows and take money, but they could always come back and suggest recommendations, which I only realized after everything is done. I would expect them to recommend what is the cheapest option and the best option. They simply went with just replacing my windows when they looked at it.

I thought the finished quality wasn't good. The windows themselves are fine, but the installers did a poor job.

I am truly impressed with how kind, helpful and friendly ALL of the Window Nation people were from the door to door canvasser, to the scheduler, to the salesperson, to the measuring technician to the instillation crew. Everyone who called or emailed me from WN was also helpful and friendly. It seemed that all your employees that I talked to really liked their job, and were truly interested in customer service. You are all to be commended.

Painless project from start to finish with the two windows we replaced. The entire team treated us professionally and with respect. Keith, our installer was respectful of our house and yard taking precautions on limiting the amount of mess that was made. You could not tell afterwards that the work was done that day. The yard was nicely cleared.

My salesman Matt was the best.

I was not happy with the people that came and installed the windows.

Window Nation - Cleveland, OH team was very helpful and quick to respond. The team was very professional, and I couldn't have asked for a better team!

They were awesome!

They were very neat, and very good at their work.

They are professional, and told me what to expect. I have no complaints.

It was very professional from start to finish.