Installers were awesome .
Respectful of our needs and diligent in their work .
Professional, clean and courteous. From measurements to installation was way quicker than time estimates. I always new where we were with the project because Window Nation will update you each step.
Top product and guaranteed work.
I was impressed with the way they explained things to me before they even got started. As to what the process was as far as removing the windows and getting the window prepared to put the new ones in. I really appreciated them covering up my hardwood floors, the stairs and my furniture before they started working. They cleaned up and vacuumed everything before they left. Explain to me how the Window worked and asked if I had any questions. Great employees.
The project went smoothly from start to finish. And the installers were very well organized,friendly and did a great job.
Quick, good communication, fast install.
Quality, warranty, financing options
The installers did a slipshod job well below expectations. See comments below.
Install well
I think the quality of the windows is good
Promptness, professional...
Great support and communications.
Sales process not impressive as installation option not explained and pressure to make a decision immediately not appreciated. Believe we received a good value and very pleased with installation crew.
Not happy with the installation or the windows
The two fellas that came were very efficient. They worked great as a team. They came and left early. I am very happy with the way they cleaned after themselves. It was great.
There was a problem with my installation, and I have still not received a service call.
It was a great experience . We had great service from day one, talking to your representative. The installation team was very efficient and professional and worked well together and quickly taking out and the installing the windows and sliding door. The door and windows look great.
Sales staff not pushy and gave many options.
They did a great job. They were in professional
Smooth sailing all they way. Windows are beautiful.
I liked the way they presented themselves. I liked the product. I just got the product in, and we went into a snowstorm.
They came in and did the windows. I was also supposed to have shutters put up as well. The service guy did not know anything about that and had to call the company. He called the company, and they told him that they were not in yet. That was the Friday before last. The following Monday, I got a call that the shutters were in and that someone would be calling me to schedule a time for installation. That was the Monday before last, and now one is calling me to schedule, and I cannot get anyone to call me back to schedule. It has been over a week, and I am still waiting to get someone to call me back. It is not time-consuming and could be done between jobs. No one is calling me back to schedule, and I am not happy about that.
Very efficient on top of things
I did recommend you and my friend hit a ridiculous estimate….7 windows fir $17,000
Now, I’m unlikely to recommend you
The gentleman were polite and efficient. And they cleaned up behind themselves!
Overall we are happy with the choice we made. What is disappointing is the price offered was only good the day of visit. And we were not allowed the 0% financing for 5 years and the special offer. That was the biggest disappointment as our project was extremely expensive.