I would not recommend them at this moment.
I am satisfied with the service!
The ordering process was seamless with Whit. The delivery process was not as seamless but quickly rectified and the quality of product is awesome.
Sales person told us that wood is rotten and we need to change windows ASAP. He did not demo the complete product about the glass and its energy efficient features. We were misguided about our window wood. We were told that our current wooden is rotten and needs to be replaced or else we will get mold. When installation crew arrived they mentioned that our old windows wood is not rotten and nothing to be replaced. I felt as scammed by the sales rep. If it was genuine information would have been nice.
Windows are wonderful
Customer service after is such a disappointment
Yes,I am likely to recommend Window Nation to a friend.
THERE ARE MULTIPLE ISSUES WITH THE INSTALLATION. WE ARE WAITING FOR A INSTALLATION PERSON TO COME TOMORROW.
Johnathan was nice but I didn’t appreciate Murray. He hardly showed up only to bring lunch to the guys. By the way, they came here sick and now we can’t spend the holiday sick 🤧 Not good
Professionalism with each and eveyone I came in contact with
great price. windows work well. installers did a great job.
Professional, timely, efficient, and great job!
Ensure that all windows are clean upon completion. Still have several dirty windows that require a ladder to clean
No itemized bill need for a slight repair can't even get it scheduled
See number 8
The quality of the windows and the clean install
Install was smooth and the window quality is top notch
The installation was very good. The installation team was very professional, knowledgeable and helpful throughout the installation. The salesman thought, did not reply to phone calls, texts or emails regarding installation schedule and questions.
I followed the text instructions for scheduling to call Wendy with no response. I had to speak with 3-4 people to setup the installation date (salesman did not help)
Failed to install green trim on windows, and I can’t reach customer service
Everything was excellent except one thing…the windows were left dirty with smudges and fingerprints. I didn’t like having to wash new windows!
I have had two issues that have cost me additional monies. The first was not being notified that a tempered glass window would be needed next to a patio door. the second issue was a whole room that had been discussed to have windows replaced in it, and was measured was not included in the estimate nor were materials ordered. These have caused me to spend additional unplanned monies.
Installers were extremely clean
Timely manner given for other's recommendations
When they tell you they wrap, their version of wrap is not like everybody else’s, there wrap is a hollow piece of aluminum, no wood, no azak, no foam. So please make them verify what wrap means I would go as far as to ask theme to show you
The initial inspector was very helpful and thorough. The installers were great. They cleaned up and did everything systemically.
A screen was the wrong size and left "installed" (if you call sitting it in the window installed). It is very evident its the wrong size. I have reached out to 3 people and asked for service twice. Still no response.