The windows are very good quality. The sales rep was really good and efficient.

We are unsatisfied with the service.

They did not explain to me that they messed up my alarm system inside my house. When they pulled the window out, they snatched a wire and broke my system. I told them, but they said it's not in my contract to fix that. They did not say they do not do that when going over the contract. They said they did. I read the contract. Had I known that, I would have responded, but I didn't have a chance to do so.

Window Nation showed up and showed out really well over here. They were very professional.

They were professional and did a good job.

They've been super helpful and friendly.

I am well satisfied with the installation.

Great Company in every area

Sales rep. Was very thorough, gave complete information.

The quality of the windows is just right for my house. The installers were polite, on time both arriving and leaving when they said they would and explained how the windows work so I have had no questions.

They are reliable and do what they say they will do.

Everything was fine except one window was left without a screen. Can you send someone to install it?

Windows installed with a 2” gap at the top which makes the top brick molding thicker than the bottom. Wrong color brick molding installed.

I would recommend Window Nation to a friend because of the professionalism that the company brings to the customer.

They were friendly and did the work fast, and the outcome was beautiful.

Honesty of Whit and the time he took to explain all our options. Whit even answered texts after our first meeting. The follow through of Window Nation was quick, dependable and professional!
Would recommend 100%!

Definite strong recommendation. The entire process was outstanding! Whit does a great job!!

They were very courteous and cleaned up well after the install.

Great product, and great installation.

I'm a believer

I like how the windows reduce outside noise.

The window are nice but they are too expensive

Kyle and the install crew are very professional and thorough!

Whitt Breeze and Carlston Spencer two excellent sales people. See 19 for specifics about Carlston Spencer.

I told a friend about you today and gave them your number

Great Windows with fantastic installers.

The installers were courteous, and did an excellent job. The windows look great, and they cleaned up very thoroughly after they were finished.
The only complaint we have is they took 2 Venetian bland brackets from the bathroom window, so we have to try to find replacements. The other 2 windows still have the brackets, so we could hang the blinds.
Overall, we are very pleased.

Excellent experience. Very happy

Overall I was satisfied with the new windows. I do not believe that enough insulation was applied between the window and the frame that it was inserted into. Additionally. No caulking was applied to the outside edges of the windows where the shutters are. Potential customers should be told the the window sills will be smaller and the original blinds may no longer fit.

Pushed out date, two different times and made me late for install on my new master bathroom.

I was comfortable with them when they first arrived. They both are very meticulous in there work.
The windows look great, they cleaned up after themselves. I would definitely recommend Window Nation

The windows are beautiful, but they representative needs to explain in more detail that the alarm system would no longer be functional or that the windows will take up most of the frame. I just invested in new blinds and I can no longer use them. When I mentioned this to someone that called me "Kelly,"she stated, I should have read my contract" This was very unprofessional.

Disorganized, horrible communication,

We were not informed the kitchen window would be smaller then it was measured to be

I am likely to recommend Window Nation to a friend. I have no further comments.

Everything

Our representative, Dexter, was very professional and explained all options to us very thoroughly. The installers were fantastic. They were very professional and did an amazing job.

Seemed very efficient. Got all their work done and cleaned up in one day. Explained everything about the features of the windows.

I don't know about the price, but the guys who did the installation did very well at doing their job.

Great service great product

Customer service has been most disappointing. Treated rudely, and does not return calls like they say they will. Also, before the CS issues, I had already given WN a referral to a friend.

Sales rep did a great job. Installers were outstanding.

Informative sales person, polite and hardworking installers, total clean up after work finished, and reasonable pricing

The guys did an outstanding job putting the windows in and cleaning up after themselves.

I'm a bit unhappy to find out that some things that sold me in the sales pitch did not occur.
The windows were installed by younger sub-contractors, despite being told that they would be installed by window nation vetted experts.
The salesman also told me that all window frames would be sprayed and treated for mold prior to installing the new windows. They did not spray for mold.
They scratched my large picture window during install and tried to act like they didn't see it when I brought it up before they left. I know they were aware because the young man was trying to clean the scratch off the glass for about 10 minutes before giving up and coming to tell me it's done.
There are large gaps in all corners of my double hung windows that let in a draft and light. I asked them to repair it before they left because it looks like a factory production issue, they shoved some insulation in the crack that has already fallen out of place two weeks in.
The windows look cheap, I can see uneven seams and gaps all throughout.
The installer cut the finish piece that goes between the window and frame too short and didn't caulk it all the way so i have large gaps all around my windows.
Finally the salesman told me my warranty was lifetime on EVERYTHING. Now I get an email stating that the warranty is only 5 years on the crappy install these people did.

I paid almost $12k for 3 picture windows and 3 double hung during a BOGO deal. That's almost $4k a window with labor. I expected a better install and customer service for the insane amount of money I just paid for windows. It's been almost two weeks since I submitted a complaint about the scratch and cheap craftsmanship of the seams and I still haven't heard back.

On time professionals done.

I don’t like the sales process. I’m sure that it’s the same as others but it’s overly scripted and too time consuming. Just quote the real price first time instead of the dramatic price discount to get you to sign right then!

Disappointed in the outside caulking. Had to call back the install team to fill in some gaps. Also, some of the caulking lines are very poorly done.
I do like the new windows.

Several measuring appointments being canceled by you. Poor follow up on questions I submitted. Unacceptable cancelation policy.

We really like the appearance of the windows, the ease to open and close, waiting to see the efficiency of them. The salesman was knowledgeable and easy to work with, installed as scheduled, great installation team did the whole house in 6 hours..did a great job.