We spent over a year trying to get our roof approved with ARC… WESTFALL should not have removed our chimney caps until they knew that our project was going to be approved… We lived with leaking rooms with repeated phone calls with Westfall to come fix the coverings they had blown off in a storm, it took me over 25 phone calls and having to threaten to get the covers put back on and then charged us for that when we needed to switch from shingles to tile we were quoted over 1750 a square.… We asked multiple times for a better price and our only option that was given to us was secondhand Tile for Only about $100 a square in savings… The going price for a tile roof should’ve been $1100-$1200 a square… We were quoted almost $45-$55,000 too much… No effort was made to keep us as a customer… Lenny was an extremely professional and good person to work with… we could have had imported Spanish Tile for $1600 a square… We went with a top-notch roof with top notch underlayment with the new high-tech foam as well for only $1100 a square…
Everyone in the company was very professional and knowledgable about the whole process. kept us informed of the progress in the installation and in a very timely manner.
Definitely will recommend Westfall Roofing to all needing a new roof.
Very helpful. Quick to respon
They provide quality work.
Everything was good.
Definitely will recommend Westfall Roofing to a friend or family member
Westfall Roofing had excellent project management, good communication, and an efficient installation.
The quality of the work is good.
From start to finish everyone kept us informed when each step would be started and completed.
They did a great job installing my new roof/gutters!
I was told (in writing) that I would have nothing to worry about for the ENTIRE roof for 25 years and everything would be through Westfall. This was FALSE! After getting the warranty registration, the roof is NOT covered 100% as promised by the salesman (again, in writing via email). Matter of fact, only 15 years for wind occurrance. Was told by others in the office that I should maintain my roof homeowner's policy during this time... again, NOT what the salesman stated... he said nothing would need to go through insurance during the first 25 years of the Platinum warranty.
Nothing else needed.
The timing was good and it was clean. They were professional.
The workmen were very efficient and did a great job.
I will be recommending people to Westfall roofing in the future!
See below.... there is quite a list of dis sappointments.
The team was very professional and did outstanding work.
I think they did a good job.
We were not at home when the roof was done. They completed the work in record time, in my opinion.
They did everything as promised and on schedule.
Very professional. On time worked quickly and cleaned up at the end.
Fantastic job
yes
I think that the Westfall Roofing salesperson was informative and gave the best presentation in comparison to their competitors. It was through.