The sales person took the time to explain the materials that would be used and the way they would be applied / installed. I talked with about 5 other roofing companies and when I compared the proposals, I chose Westfall and am very happy that I did.
Outstanding in all respects. Will be using them on another home in several years. Highly recommend.
Overall very satisfied with the quality of work, the crew did excellent job on the roof replacement. The only negative is the clean up of the nails could have been much better, they left too many nails which was a hazard for a while.
I was very satisfied with the quality and fair price of Westfall's roofing. My consultant came within about $30 of his original estimate. This was my fear as I heard all roofers upcharge big time when they put on additional wood. Again, my consultant was great along with the roofers who did a great job. They even came back two additional days picking up nails from the roof.
They did a great job. I am very happy.
I would highly recommend them. Outstanding customer service and very honest. They finished my roof in two days. Ther were very organized with their process from the beginning to the end. The communication was outstanding.
They did not disappoint. They went over and beyond.
I am very satisfied with the work and product.
They were a wonderful company to do business with from the start of the project to the end. They were all so wonderful to work with, I have no complaints.
Worst possible roofing outcome imaginable. Would NEVER recommend this company.
Westfal, responded promptly and professionaly. repair tech. identified problem and made repair ..
Westfall roofing did a great job with our new roof. Very professional!!!
We received good service, quality of products and were on time in finishing project. We had several questions and all were answered so we understood what was happening or needed done and why.
I am totally satisfied with quality of the work.
I love there Pink Panther Promise. Their service was fabulous, a very positive company. I would recommend them to anyone.
I was completely satisfied and happy with the staff and the quality of work, except for some nails being left in my yard
missed one item that I specifically mentioned/requested numerous times with different employees
The crew did not report at the scheduled time, but there was a death in the ownership family and they fairly compensated me for the inconvenience. All my concerns were addressed, though it took extra time to do so. All that said, the job they did was absolutely spectacular!!! I now have the best looking and sturdiest roof in all the county. I could not be happier and I would highly recommend Westfall for any roofing work. It looks perfect! Better than I could have dreamed. The entire house looks more expensive just because of this roof. Thank you!!
Westfall is an excellent company when it comes to the quality of their work. They have some communication issues.
Westfall Roofing was professional, efficient, and helpful. They even helped me get my Homeowner's Association paperwork prepared. I would highly recommend them!
For the most part, spot on. They lack a little bit in keeping you up to date on the status of your project, I’ll give them a pass because it was over the holidays, but after we submitted all our paperwork, we had to call them a month later for an update. Lastly, if you don’t like being bombarded with surveys, go elsewhere. This is my 2nd online survey and I’ve done a over the phone survey and just got a message for another phone survey.
The only thing, is Westfall Roofing took a while to come back and clean up at the end of the job.
I highly recommend them. They do go work. They fix problems right away. They made putting a roof on for my first time easy.
I was extremely satisfied with the people that came to the house and the job was done very, very well.
They did a great job, we were satisfied a recommend them.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Westfall Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys