Very very good service. They know what they are doing. They are knowledgable and deliver what is promised.
The salesman was polite in the beginning. Their customer service manger was very polite and instrumental in correcting problems. The person in charge of sales is uneducated and totally against the customer. It took a long time to resolve the problems and the salesperson made a a lot of promise and did not keep them. If every one worked like the customer service manager they would be good. I had two jobs to give them but cancelled the second after the first job and gave it to another company and everything went perfect the first time.
I was very satisfied with their services. When the inspector came out he said that Westfall Roofing always does a great job.
I already have. They were recommended to me by 3 of my neighbors.
We were very satisfied with everything from the quote to when the roof was finished. The crew worked very hard and did an excellent job on our roof and cleaning up afterwards. The owner followed up to make sure we were happy with the roof. They handled all the permitting. I would highly recommend Westfall roofing.
I am very happy with Westfall roofing. Their workmanship, cleanup and care with not disturbing my plants were to my great satisfaction.
Westfall Roofing did a fantastic job from start to finish.
Although I was not home when they installed the new roof, from talking to neighbors they were very professional and did a great job. Thanks for taking such great care of our home
They were very professional. The crew came out and did the whole job in 1 day because we were going to have a lot of rain. They had a lot of people out there and did a great job.
Westfall Roofing was very professional all the way through. They did quick work and everything seemed very high quality.
Quick, efficient service. Both the sales and work crew were helpful, polite and knowledgeable. I would recommend this company.
Make sure you get everything in writing or guaranteed, because they are saying they did not promise that I would save money on my insurance premiums.
They were very professional and ready to answer any questions I had.
westfall roofing crew worked well together as a team. They replaced areas of the roof deck that was soft and repaired the supports that were rotted. They kept the area clean during and after the work. They picked up the yard and the nails on the ground. The crew was friendly and respectful. I would recommend Westfall Roofing.
We interviewed several companies before we picked them. There are lots of companies that can do roofing. Westfall Roofing was so knowledgeable and professional. KT and Manny were so smart and professional. They answered every question that we had and returned calls immediately. They were top shelf. That is why we chose them. It was the confidence that they gave us! They exceeded our expectations and they were fantastic.
The sales person took the time to explain the materials that would be used and the way they would be applied / installed. I talked with about 5 other roofing companies and when I compared the proposals, I chose Westfall and am very happy that I did.
Outstanding in all respects. Will be using them on another home in several years. Highly recommend.
Overall very satisfied with the quality of work, the crew did excellent job on the roof replacement. The only negative is the clean up of the nails could have been much better, they left too many nails which was a hazard for a while.
I was very satisfied with the quality and fair price of Westfall's roofing. My consultant came within about $30 of his original estimate. This was my fear as I heard all roofers upcharge big time when they put on additional wood. Again, my consultant was great along with the roofers who did a great job. They even came back two additional days picking up nails from the roof.
They did a great job. I am very happy.
I would highly recommend them. Outstanding customer service and very honest. They finished my roof in two days. Ther were very organized with their process from the beginning to the end. The communication was outstanding.
They did not disappoint. They went over and beyond.
I am very satisfied with the work and product.
They were a wonderful company to do business with from the start of the project to the end. They were all so wonderful to work with, I have no complaints.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Westfall Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys