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They are over-qualified.
Got quotes from different roofing companies, they are competitive. But Westfall Roofing offered extra services without additional charge. They even applied senior discount without being asked. Staff are helpful and courtesy. The team was on schedule and accomplished work in one day. Highly recommended.
Overall, their quality of work is fantastic with some slight hiccups. They did address all issues, maybe not as timely as it should have been. The issues arose on a Friday morning and no one was in the office to take care of it until Monday. When you leave your customer hanging for the weekend, it kind of makes them mad.
Good quality work and professional. Excellent customer service.
Westfall Roofing does quality work.
I think they did a great job with my roof!
Very pleased with entire experience. The orientation was well done and questions answered. Several family members were present and were all impressed. The workmen were efficient and effective.
It was difficult at times but in the end I feel we received a quality job. Make sure the crew puts down tarps every day.
This team is great. They discussed each and every little details with my wife and I and made sure that we were satisfied with the entire work. Their prices were the best out of 6-7 estimates that we got. They treated us as a unique project, not just another 'job'.
Westfall Roofing was a recommendation from another contractor I had doing work. It was the best recommendation. The first meeting through to the last final walk through was perfect. As a contractor you do not have many projects that have little to no punch-out. This project went very smooth and finished on schedule. Very pleased with everyone I dealt with.. This company is very professional!!
I highly recommend Westfall Roofing for all your roofing needs.
Westfall was on time and finished the job in a timely manner. For a Roofer cleaned up the job site well.
Awesome job. Professional and did wonderful dealing with a reluctant insurance adjuster.
Professional and timely. Great reputation
They are very professional. I'm very satisfied!
The crew that was sent out that represented Westfall Roofing was very unprofessional and caused a lot of damages due to misuse of materials.
They did the job ahead of schedule, were professional, and did everything they said they would do.
They were very helpful from the beginning, dealing with the insurance company. They were very professional throughout the whole job.
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They were extremely professional and thorough. They communicated everything I needed to know even before I needed to know it. Their bid was extremely competitive and we are very happy with the job they did.
Highly recommended. Your go-to roofing company.
They held up to to everything that they promised . They were very professional and friendly. I'm very satisfied.
This is a solid company with a fair price.
Excellent product and people to work with.
I am very satisfied with the work and their professionalism.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Westfall Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys