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I went out and received 4 quotes, Westfall was the most expensive, but in looking at their reviews I felt confident that the extra money would be well spent unfortunately I had shingles separating, lifting up from the roof. The first two times someone cam out and repaired the issue and I was told that this sometimes happens when shingles are set in damp, cool weather. The third time I was told the problem is because I had new gutters put on and that it was because of that the shingles were lifting and was given some other reason for the lifting in areas where there are no gutters. Well, they are still lifting and it's now my problem.
Absolutely top notch in every way. I couldn't have asked for a better experience. I would use Westfall Roofing again in a heartbeat!
They were extremely professional and kept me posted. They returned my calls immediately. They did a fantastic job on workmanship.
They provide excellent customer service and do a professional job. We are extremely happy with our new roof.
They did an excellent job.
Very prompt and professional. Supplier broke a sprinkler junction box in the yard with their truck and Westfall took care of it quickly. They were the only company that went into the attic and took pictures. Also fastest turnaround time
I was extremely pleased with the work that Westfall Roofing performed. I got a call from the site supervisor every day, our project took 5 days to complete, and I was thankful for those reports.
Everything promised was done very professional,couldnt ask for a better roofing company to work with very happy with the results!!
Yes, I already have. I have recommended them many, many times. I recommended just the other day in our neighborhood FB group. Recommended to my husband's employee, and was she was just as happy with them.
I feel that they did a fantastic job and I will recommend them to anybody. They gave us ideas for roof colors, and it turned out to be a satisfactory color and job. It is a pleasant color, not too much or too little.
Overall, we were satisfied with the job Westfall Roofing did. Any issues were addressed and we would recommend Westfall Roofing.
Great communication and great customer service. They gave me a start and finish date and got it completed by that time. If I ever purchased another home that needed a roof, I would definitely use them.
I was impressed with the work crew. They got here and they were very respectful. They got it all done in one day.
Overall excellent job
They were great, and finished in one day. They cleaned up. The inspector approved the work. They've been great to me.
I by my nature want to know the how, and why of every bit of materials and activities that would go into my roof project. Sales had the real-world experience and required skills, and the sales manager took prompt care of any questions that were outside the sales representative scope. Utilizing current crew managers to answer more specific questions as well as review for possible "build" problems that might occur based on my choices or requests was amazing. I felt Mr. Westfall's own review and comments supplied the confidence that the job would and could be done the first time adhering to the estimates and specifications of the contract. Everyone at the company was always courteous. When I needed to change the schedule or some item, they always accommodated me. I would also like to note the production manager and onsite manager for their attention to detail and dedication to communicating with me to make sure the job was done right and was the result I desired.
Mostly because of the misrepresentation
They had to come back twice to finish my roof.
Very professional Roofing company. Highly recommended
We were very satisfied with everything and I would recommend them.
Everyone at Westfall Roofing I contacted was incredibly professional. They were able to get my roof done quickly and professionally. I have no problems at all with Westfall Roofing and I would highly recommend them.
Westfall Roofing did a very good job, and we are happy with the results.
We had a difficult situation where they had to remedy defective shingles that were installed by another company. They did a fantastic job with it. We are very pleased with the outcome.
when I called the office and spoke with Tonja everyone was so friendly and professional and I would recommend them to my friends and family.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Westfall Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys