Quality and value don’t always coexist, but when they do, the customer will always be happy. I’m very happy.

The good news: the roof they installed is great. The not-so-good news: some of the gutter guards installed as part of the work schedule were poorly installed. This wouldn't have been a problem, except those guards were visible from the street and looked like an amateur had installed them.The bad: also, as part of the scheduled work, we had the solar tube cowling and dome replaced. From the get-go, the light coming into the kitchen was much less, but we thought, 'It is just us'. Then, the diffuser in the ceiling fell off. We thought: 'roofers=vibrations=the diffuser became loose'. We bought a new one only to discover that the diffuser mount had been modified from a push fit to a fit and turn. So we bought a new diffuser mount only to discover that it would require attic access. Note that, up until this point, we didn't think it was anything to do with Westfall Roofing - we thought it was 'just one of those things'. So, we asked a company that does sola tubes as their business to come and fit the new diffuser mount. Imagine our surprise when he went from looking at the tube in the attic to going onto the roof because the cowling had been fitted in the wrong place, and the tube had been ruined when they tried to force it to fit in the cowling. It was then that we contacted Westfall Roofing, and it was then we discovered how little they care for their own work. After several calls - none returned - we sent an email outlining what had happened - as per above. Nothing.Then, the supervisor who oversaw the work arrived unannounced early one Saturday morning. We let him into the house and were explaining things when, astoundingly, he not only said we were lying but also insinuated that WE had broken the solatube. No one calls us liars - especially in our own home - so he was escorted out. Since then, we have heard nothing - not even from Ryan Westfall, whom we know received our email because we received an "I'm away from my desk till ..." automated response.So what to make of this? Like too many other companies, it seems they are more than willing to take your money, but when there is a problem, they’re suddenly not interested. Sadly, this should be a five-star review; all it would have taken was for them to have accepted that not all the work they did was up to standard and fix it. Instead, they blamed the customer. We have asked them to do the right thing. They have not.Would you be happy if that were your experience?

I would definitely recommend you. I had issues and problems, but they resolved them. It might have taken time and been stressful, but they came back and took care of the problems. I would highly recommend them and I am happy with the work they did. I am happy I went with your company. I told the guy I would leave reviews on any other sites.

I am very satisfied with the final product. Several minor issues encountered were quickly and professionally resolved by Westfall. Westfall's responsiveness speaks volumes regarding their dedication to quality and customer satisfaction.

Westfall Roofing did an outstanding job replacing our roof in July 2023! The sales representative, David, explained in detail the product line, choices, pricing, and warranty. The company worked with us on scheduling and took care of all paperwork, wind mitigation, and warranty registration. The work crew was superb! It was exhaustingly hot during installation. They were a crew of seven and finished the job in two days, working around typical afternoon thunderstorms with care and precision. We have since gone through rain, wind, high heat indexes, and a hurricane. Everything is in perfect order! We love the Pacific Wave color choice and the wide venting. Extra venting was added, and the air temperature in our attic has now dropped an average of ten degrees(fan measured!) The job site was well protected, our gutters secured, trash removed, and magnetically swept for nails. We received four quotes prior to making our decision. Westfall truly has the best value for the dollar, but most importantly, high professionalism and knowledge from the sales staff to the hard working installers! We highly recommend Westfall Roofing to anyone looking to replace their roof! Thank you for all of your concern and effort!

Good good

We were very impressed by the quality of work and the responsiveness of the crew. We definitely will (and already have) recommend Westfall Roofing to our friends and family.

They were very professional, clean, and on time. Our roof looks amazing and we have received many compliments from our neighbors.

The correct spelling of my first name is Adrienne. Westfall Roofing did an excellent job in a very timely manner. Employees were very friendly and helpful. We appreciated their concern about their workmanship.

Outstanding work provided by Westfall roofing. Very clear and concise about the work details and notifed us right away of any issues. The whole process was explained carefully on what to expect before during and afterward. Very timely and professional crew and completed job as projected in 2 days even with extra wood replacements. All staff during the experience were respectful of property and items alongside home. Tons of photos were taken and shared with us of all the work done and all paper work reflected that work. The workmanship and quality provided shows how much time and dedication was taken by each individualat Westfall. I would highly recommend them for roofing services.

Some hiccups, but I'd hire again.First, contract is not fair. But none of the firms I engaged had a fair contract. (I wondered if they all use the same lawyer.) To Westfall's credit, we negotiated a mutually agreeable and fair contract. YOU NEED TO READ WHATEVER CONTRACT YOU SIGN. You CAN change contracts, don't let anyone tell you otherwise.I will also say, I found Westfall's ethics to be impeccable. They went above and beyond the contract to ensure my satisfaction. The only issues I had were they called on Friday wanting to come out on the following Tuesday, when it was earlier agreed to be 10 days later. I was able to accommodate, just surprised. We had strong downdrafts on two of three days just prior to powerful thunderstorms, blowing my roofing debris into neighbor's yards as they didn't have anyone on the ground collecting it. They did clean it up to my satisfaction and that's what's really important. Also, the debris was only the plastic overwrap bags, not nails.Westfall also did a great job timing the removal of the roof with the afternoon rains, ensuring there was no chance of rain seeping inside the exposed roof. Very happy with that. I also asked for a "time is of the essence" clause in the contract (seeing how Olympic pools started numerous projects then failed to complete them for months.) I didn't want my roof exposed any longer then required. Westfall workers were efficient, effective and acted with a sense of urgency and got the roof done with a level of quality I wanted. I walked the roof afterward to inspect on my own. The foreman also gave me some helpful insight into the design of my roof and what I should watch for as it ages. Very much appreciated. While I did have problems, as a project manager myself, I've learned it's not the problem, but how one responds to them that makes the difference. Westfall exceeded my expectations overall and the concerns noted did not add to project risk or affect quality.

Our Salesman Brian did a good job presenting the product. Robert and his crew arrived ahead of schedule, did a good job, and finished everything including cleanup in one day. The job was done well, ahead of schedule, and just slightly over the original estimate price. That was due to a little bit of extra wood replacement being needed.Would Recommend!

They were very professional, communicated clearly and did a great job.

I had a great experience with Westfall Roofing. Will was great at taking the time to make sure my questions were answered. He was very friendly and professional.

Call Westfall first.

Hiring Westfall Roofing was a good choice for me. Their sales rep Will Knox presented himself and his company with knowledge and professionalism on during our first meeting. He followed up within a few days to answer any additional questions I had. The job supervisor, Hector was really good at what he did having many years of experience in the business. He brought to my attention some issues that needed extra attention during the re roof. I appreciated how he handled the installation. The crew worked hard, was friendly and professional. I would recommend Westfall Roofing to anyone in need of their services.

Westfall Roofing was an exceptional organization, very professional, and one of the best companies I've dealt with in recent years. They were on top of things from the get-go. I had a very responsive and uniformly positive experience with them.

Westfall Roofing was very professional. The work was completed on time, and they are outstanding people. I like everything about the company and would highly recommend Westfall Roofing.

Westfall Roofing did a very good job with no problems and was polite.

I would refer Westfall Roofing to anyone.

We would definitely recommend Westfall Roofing. We are thankful to have had them do the work we sure needed.

Replacing a roof is not an easy task for the homeowner. There were so many different people involved with the process from Westfall Roofing to see the project through with us. We had spoken to a few other homeowners who had contracted with Westfall and after the initial meeting and estimate, we were sold. There were a lot of people that were part of the project, and they were all professional in their craft.

We were completely satisfied with our experience with Westfall roofing. We would definitely recommend them.

They were very professional from start to finish. When I did have questions, they came right out and explained it to me. It made sense, I just didn't think of it. I am extremely pleased with them and I will be recommending them to many people.

I already have recommended them.

My original estimate for a tile to shingle roof was much higher than the actual bill after completion! Highly recommend them.

Great roofing company who helped me with my desk adjuster too.

They were very professional.

Followup communication is lacking. I'm going to be filing complaints with BBB if Westfall does not step up and do what is right with this issue. I could not possibly recommend Westfall to others if this is how they conduct business. When telling a customer you'll get back to them, you need to also specify within what exact timeframe this is going to take place, and you need to go ahead and DO what you say you're going to do.

Overall they did a good job. I like the workmanship. They cleaned up after. The only thing i was disappointed about was that one of my gutters on my screened lanai started to leak literally the day after they completed my roof. They came out to attempt to address it 3X, so they were responsive. Then they told me "it was like that" and i can 100% assure you we had no leaks on the lania/gutter where it attaches to the roof before they did their project. I'm not a roof or gutter guy....but i can assure you it's not just coincidence that all of a sudden a leak started happening from the gutter onto my lanai at the same time their workers did the roof.

They were highly professional, on time, understanding, and patient. They were great.

Absoltuley, I would recommend you.

I would recommend them as soon as I know of anyone that needs a new roof.

Professional quality service from start to finish. The new roof looks great and we have received a lot of compliments from the neighbors. I highly recommend Westfall Roofing.

Everyone was great. They came to the house, sat us down, and went over everything thoroughly with us. The crew, salesman, foreman, insurance, and everyone did a great job. I would highly recommend them to someone needing a roof.

They were very effective in communicating with us and did everything as we expected it to be done. It is a beautiful roof, and we are very happy with the whole experience.

They did my mom's roof too.

The company is great. There was just my one problem I had with the gutter, which doesn't have anything to do with the roof.

From start to finish the entire process was seamless. From the time the meeting was scheduled, signing of the contract, replacing of the roof, the inspection, the warranty it was all done with utmost professionalism. I must say the roofers were very efficient, they cleaned as they worked and at the end of the day, they did a clean sweep of the work area. They did a beautiful job on the roof. Kudos to the staff at Westfall Roofing. Thank you.

Our new roof by Westfall looks beautiful, and just as important we are confident that the quality of their work and the Owens Corning roof system and warranty will protect our home for many years! I first contacted Westfall because of their numerous excellent reviews and because they are a Platinum Preferred Contractor for Owens Corning. I decided Owens Corning was the best product based on Consumer Reports and other research I completed. My first contact with Westfall was meeting Justin Young in 2021 who performed a free inspection and was honest in advising that my roof didn’t need replacement(neighbors were replacing roofs due to “ hail damage”). When I received notice this year from my insurance company that they required my roof to be replaced because it was 20 years old, I met with Herman Kipp who further confirmed for me that Westfall was the right choice. Simon Rodriguez was the project supervisor who was very pleasant and a true professional. He addressed any question I had and took the time to explain what I needed to know to be sure I was fully satisfied and happy with our new roof! Thank you!

I had an excellent experience. They were professional. Any problem was addressed fairly and immediately. I would use them again.

Westfall was recommended by my neighbor after Hurricane Ian, Andrew came right over and assessed the damage. He came back when the insurance adjuster was here and pointed out problems. Once the insurance company approved the repair, Westfall set a date for the install and we picked the color. The shingles were delivered and an armyshowed up at first daylight. They carefully covered our plants, grass, and pool equipment.The whole team worked like a well oiled machine and stripped the roof, repaired damaged wood and vents, and completed a 5,000+ sq.ft. job in a single day. Then they stayed well past dark cleaning up nails, scraps and trash. They were amazing! The job passed a county inspection and a separate wind warranty inspection. They provided top of the line Owens Corning shingles and felt with an unmatched guarantee for the materials and labor. I spoke with Melissa and Becky in the billing department and they couldn't have been more patient and understanding about dealing with the insurance company. From first contact to final payment, I couldn't wish for a better outcome. Do yourself a favor and call Westfall Roofing. And tell them Don C sent you.

Westfall Roofing is a very good company which is trustworthy!

The service that they provided is outstanding. We were so happy with all the work, timing, and the scheduling that did for us. We were very satisfied.

I would give it a five.

They did a good job. I have no complaints.

We were very satisfied with the job that was done! We would recommend them to anyone.

I have referred two people to them.

They have been exceptional from start to finish.

Westfall roofing did a great job and showed up on time to work and get the job done