Professional, easy to work with and budget friendly. Quality and friendly workers. This is my third time using them and I wouldn't hesitate to call them again.
Concern For Needs - Quick to answer my questions, even after hours.
Areas Of Satisfaction - Everything from start to finish exceeded our expectations
Recognized Excellence - Scott and the entire installation crew.
Areas Of Satisfaction - Paragon Construction Company met or exceeded my expectations with the installation of the door. They also helped me with a piece of flashing on my roof that had falling off a few days prior. They even came back the next day to make sure that was done properly. Paragon Construction Company's customer service is always great. All their employees provide great customer service.
Recognized Excellence - I would like to recognize Scott. He is a great salesperson. He was very professional and really knows his product.
I was quite pleased with all of them except the electrician. He made a couple of errors.
Professional & Organized - Everybody worked hard, didn't cut corners and explained everything they were doing. I just sneeked a peek and left them alone!
Areas Of Satisfaction - EVERYTHING.
Recognized Excellence - John & Matt didn't waste any time. Joanna stepped in when needed.
Use Comments - The customer service was excellent and the finished product is fantastic. We are very happy with the end result s.
Areas Of Satisfaction - Customer service and
Recognized Excellence - Kevin and Scott were both great to work with.
Very professional and easy to work with.
Areas Of Satisfaction - They met or exceeded my expectations, as they were very helpful in assisting with moving furniture and prepping the area and helping to put things back in place after the project was finished. They went above and beyond helpfulness.
Recognized Excellence - I would like to recognize that they were all exceptional.
Additional Comments - It was a wonderful experience, and we will be using them again soon.
All of the contractors were professional, kept me informed, and the quality of the work was second to none
We have repeatedly told our friends about how great our experience with GRB has been. Everyone has been friendly and easy to work with. We appreciated how willing they were to work with professionals that we brought from outside GRB into the project. When we started this project we liked our home and its location. Now we love coming home every day and never want to leave.
If someone has a plan for their remodel- I highly recommend the project team led by Tom Hambleton. His team had an eye for detail and was meticulous regarding the work. I will recommend this company for anyone who has an idea of what they want in their build or remodel. Tom, Eddie, and Mitch will make it wonderful!
We’ve dealt with other companies on previous remodels. Pricing changes were always a hassle. GRB has been amazing regarding pricing clarity.
very professional, attentive and 10x's better than risking your roof to a "Chuck in a truck"
Scott Faison worked very hard on a couple of different porch types and ideas until I decided on a screened porch. He was very patient and always very helpful.
Concern For Needs - Scott Faison worked very hard on a couple of porch types I was interested in and he helped me settle on the one that worked best for me and my budget.
Sales Solutions - Scott did an excellent job of presenting different solutions.
Follow Up - Scott followed up in a very timely manner.
Professional & Organized - Paragon was more professional and organized than anyone construction company I ever worked with and I had two homes constructed for me and a remodel in the past.
Schedule - They did stick to the schedule.
Project Manager Professionalism - Les and Kevin were very professional and courteous.
Communication - Kevin communicated with me almost daily through every step of the construction process.
Installation Crew Professionalism - They were very professional.
Construction Quality - I am very satisfied with the quality of the materials and workmanship. First class all the way.
Clean & Safe - The job site was kept clean and safe.
Value - I think I got more than fair value for my money.
Areas For Improvement - None.
Areas Of Satisfaction - They exceeded my expectations in they way they presented all the available options they could offer and in the way they kept me informed about everything.
Current Referrals - I do not know anyone now, but I would recommend Paragon to anyone wanting to an addition or remodeling of their home.
Recognized Excellence - Scott Faison, Les and Kevin.
Jeff and team took me thru the design process seamlessly. Even with all the county delays I felt remembered and knew everyone was working hard to bring this job over the line.
Garry is amazing with keeping me informed and handling my concerns promptly and efficiently. Smiles thru all my questions and endless thoughts.
I couldn't have asked for anything else and will recommend GR to all.
It was helpful for someone who is putting the future of their house into someone else's hands that they trust the people they work with. I looked into a couple other companies before Patagon but overall got a feeling that they were not understanding the level of work needed and I could not fully trust their expertise. Feeling that I could trust a company from the start put me at ease. That's hard to find in this business!
Schedule - Thank you for understanding my need to not work on Saturdays, even though it threw you behind schedule. It was super important to me!
Areas Of Satisfaction - Thank you for the mail box! That was going above and beyond for sure! And for reimbursement of the food that was lost, even though it was not expected.
Recognized Excellence - Zack, for answering so many questions and helping with my little changes and "emergencies". The rest of the team was amazing also and very respectful of my space and my time.
Areas For Improvement - None
Areas Of Satisfaction - We needed the work to be completed by a specific date and they more than accommodated that. The subcontractors are not only good, they are reliable and trustworthy.
Current Referrals - Not at this time
Recognized Excellence - Joanna, Zach, Matt, and John all exhibit an attitude of caring and respect, not only for the work but also for the customer.
Additional Comments - They are the only contractor we would use for any home improvement project.
Paragon Construction Company is wonderful. I would say that they are the best contractor experience that I have ever had. They were on top of everything, responsive, did exactly what they said they would. It was perfect.
Areas Of Satisfaction - Paragon Construction Company really met all of my expectations. They were clean upfront on the cost so that I knew going into it. That price never changed. I did make a few changes and was able to discuss it with them to make addendums. The day before work started, they came out to do a walk through and showed me where everything would be and the measurements. The crews working were fantastic. They checked in on my about stuff. It was just a really great experience over all.
Current Referrals - I have had a few neighbors come by, and I gave them a flyer for Paragon Construction Company.
Recognized Excellence - The whole team at Paragon Construction Company did a fantastic job both days. Scott was excellent. Kevin did a good job as well.
Additional Comments - I would wholeheartedly recommend Paragon Construction Company to anyone who needs help.
Leo and his employees are always professional and courteous. They regularly communicate when they are coming to our house and what they will be working on. Leo comes by the job very often to make sure everything is done correctly. The subs that Leo uses are very good at their trade and also courteous and professional. The recommendations of where to buy faucets, counters and accessories have been good also.
I would highly recommend Leo Lantz Construction. They do excellent work.
Follow Up - Scott was very helpful and thorough in answering all of our questions and presenting options.
Project Manager Professionalism - Joanna was kind, respectful, patient and professional with all of our concerns and questions. She was wonderful to work with.
Yes, I would recommend the builder. While there were some schedule delays and instances of miscommunication regarding parts of the construction process, the builder made efforts to address and resolve the issues as best as possible.
Quality work, responsive to my preferences and any concerns, staff was patient with me as I went through the process of deciding how to approach my renovation and some existing characteristics of our house which I did not like.