Easy to get in touch with Jeff. Easy to make changes as we went along with design of project. Did interview several builders but kept gravitating back to Golden Rule.
Areas For Improvement - You guys didn’t fall short during the family room/ bathroom remodel. If at all possible, the contractors need to clean the area that they pass through as well as the room that they worked in.
Areas Of Satisfaction - Communication for updates/ schedule change etc. are done in a timely matter.
Current Referrals - Not at this time.
Recognized Excellence - All of you guys are exceptional, it’s hard to choose,
GRB lives up to its name - treating others the way they would like to be treated themselves. They will endeavor to build a quality product and ultimately, they will do what it takes to get the job done to your satisfaction.
Excellent workmanship, attention to detail and communication.
I would highly recommend Paragon Construction for any interior or exterior project. My project was an exterior project, but a friend of mine used them for an interior project and she highly recommend them to me. They are more expensive than other companies, but once they started my project, they worked diligently until it was completed. There was no time they didn’t show up for days and come really late and leave early like some companies out there do.
Concern For Needs - Scott listened to my thoughts on what I wanted to do and asked questions to better understand my wants.
Sales Solutions - Scott was very thorough. He gave me his thoughts on what should be done and showed me pictures so I could see different options and what they looked like. Since I don’t have a huge understanding of construction, he very happily answered my many questions and was very patient with me.
Follow Up - Scott kept me fully informed on next stops and following up on paperwork, etc.
Professional & Organized - Paragon Construction was extremely professional and organized from day one to the last day. The portal they use which access is given to their clients for their project is a wonderful tool for communication. It shows where they are at every step of the way, shows pictures of their progress and you can send messages to them.
Project Manager Professionalism - The PM was very professional and courteous. He also had no issues with answering all of my questions and returning my messages in a timely manner.
Communication - Paragon Construction’s communication skills are excellent,
Installation Crew Professionalism - All of the crew was very professional and organized and very nice to deal with.
Clean & Safe - Yes, they cleaned up every day before leaving and protected the area.
Areas For Improvement - There was a mishap during the construction of the extended roof. It rained overnight and the water came in through my bedroom ceiling. I would suggest when constructing a roof, covering the roof with a tarp, even though rain might not be predicted, as a precautionary measure.
Areas Of Satisfaction - Communication, punctuality, friendliness, work ethic, professionalism.
Recognized Excellence - Scott Faison and Kevin Fournier
We have already recommended Paragon to several people. Their staff and sub-contractors were excellent to work with.
Concern For Needs - Jeremy did a great job of guiding us in our decisions.
Sales Solutions - When we got our quote, we needed to modify so that the cost fit our budget. Jeremy was great at helping us decide where we could make changes to get the cost within our range.
Professional & Organized - Everyone we had contact with were wonderful, friendly and highly qualified.
Schedule - Even with several problems, Zach kept us on schedule and got the work done as promised.
Project Manager Professionalism - Zach is an excellent project manager!
Installation Crew Professionalism - Joanna, John and all the workers were very careful to treat our home as if it were theirs.
Recognized Excellence - No - because EVERYONE - including office staff - were equally excellent. So shout out to all of them!
We came to GRB early on, just as we were buying our property. We wanted to establish a relationship with a builder that we could trust. We met with Dennis who explained their process and overall approach. He took the time to look at the land we were thinking of and advising us on the building potential. A year later we cam back to GRB to begin the process and we've enjoyed the experience of working with Dennis and the design team. We know that the are working hard to make the house that we will love.
Our experience so far with GRB has been outstanding. We could not have searched for a better team to help us with our Family Compound Dream.
Leo Lantz construction did our kitchen and fireplace remodel . They gave a fair quote for the job , adhered to the timelines and quality of work is excellent . Would highly recommend them
Golden Rule is a great company to work with. They are attentive and helpful in creating one’s vision and work well with other architects to make one’s vision come to life. Golden Rule came as a recommendation by our architect and in research they came highly recommended by a friend. We would highly recommend Golden Rule to our friends and family and anyone looking to add on or update their home or even new home design.
Areas For Improvement - They did everything that we wanted them to do.
Areas Of Satisfaction - Paragon Construction Company met or exceeded all of my expectations. They were all super polite and finished the project faster than the original schedule. They did a great job.
Current Referrals - We have given our neighbor Scott's contact information and business card.
Recognized Excellence - I would like to recognize Scott, Les, the general contractor, and Kevin, who was on site every day, for their exceptional service. Kevin was there super early, and he was super nice to me, my wife, and my kids. He took care of the property really well, the materials, and made sure that we were able to get in and out of the driveway. With everything that was going on, it was really good. Les and Kevin did a great job. Scott was phenomenal. Everyone was super knowledgeable.
Additional Comments - The builder app that they use is awesome. They are super communicative. Their communication was great. Everything that they said they were going to do on the builder app, they did. The payment was super easy. The app made everyone's life a lot easier. It was pretty good.
We used GRB to completely renovate our kitchen. I've been familiar with their excellent reputation for 20 years so I included them when soliciting bids. During the bidding/design process, Jeff Nolte (GRB sales/design), came up with the design we liked best. We ended up giving his suggestion to the other bidding builders. As I expected, GRB was not the lowest bid. But we went with them because we felt that we knew what we were getting. We knew they were going to meet our expectations without any hassles. And they came through 100%. We love the new layout and quality of the materials and workmanship.
I have been singing your praises since my first interactions with your company.
Trust - The crew went beyond my expectations! I benefitted from advice and clear explanations of what was going on.
Punchlist - Once supplies were available, work was quickly finished. Your employees went above and beyond to get my place in order.
Areas Of Satisfaction - Everyone connected to the remodeling project at my place was considerate, and accomplished their part efficiently. I LOVED how carefully debris was cleared during and away after work was completed. All of my questions were always answered. I was treated with the utmost respect and consideration!
Additional Comments - True to all promises... I love the home I live in now.
Areas Of Satisfaction - They exceeded my expectation with the scheduling, timing, and customer service.
Satisfied with Perez work and expertise Will not hesitate to call them for other projects.
This is our second time working with GRB for a project and the reason we returned to use their services is because they are a transparent and reliable company.
Leo and his team have been easy to work with and responsive.
Dennis never "pressed" for decisions during the initial contact period, but always kept the "contact" open
We have used Paragon to remodel our kitchen,21/2 baths, laundry room,mud room, and refinish our downstairs wood floors. They have replaced all of our outside doors. Over a period of about 5 years total. Seeing the same crew and subcontractors and knowing them by name says a lot about a company. We would recommend Paragon to anyone without hesitation. The people are quality and the work is quality.
Areas Of Satisfaction - Everywhere. Even touched up some paint for me on prior project
Recognized Excellence - It would be unfair to single anyone out as they are all quality professional people
Without hesitation
Concern For Needs - Answered any questions I had and brought up any I had not thought of.
Sales Solutions - Provided a great solution and thoroughly discussed the pros and cons of each option.
Follow Up - Very strong lines of communication with full availability.
Professional & Organized - Very thorough, professional and detail oriented.
Schedule - Delivered everything on the planned schedule.
Project Manager Professionalism - Top notch and thorough.
Communication - There was literally never a day we were unclear on what the status was and what the next steps were.
Installation Crew Professionalism - Great team, top notch professionals that had a great attitude every day.
Construction Quality - We love it and it looks great.
Clean & Safe - They did a great job making sure everything was clean and safe.
Value - One of the best investments we've ever made in our home.
Areas For Improvement - None
Areas Of Satisfaction - Top quality, very diligent with status updates and delivered on time. Literally could not ask for anything else.
Current Referrals - Yes, and have already reached out to them.
Recognized Excellence - Kevin, Kyle, Josue, Les, Scott and all the other team members all should be recognized for their exceptional service.
Additional Comments - Had an amazing experience from start to finish and we love the finished product!