Every step of the way someone was explaining the process and what to expect. Very friendly and efficient people from the estimate to the final inspection.
When. I. Buy. New. Roof. You. First
They were all knowledgeable, polite, and did a great job. I would highly recommend them to anyone, and if I run across anyone in need, I will pass the name on.
I would recommend Victor's to anybody after the awesome experience that I had with them.
I want to recognize Ken and Josh with the roofing crew; Samantha, who was the project administrator, did a great job in staying in touch with me and following through, and Jeff and Reece, who did the gutter installation, did an excellent job.
We are so happy with our new roof. We had moldy boards in our attic so the entire roof had to be done. They did the job in a day and a half and we have piece of mine and a guarantee that it won’t be back. What a great company. The quality and craftsmanship is phenomenal. I would definitely recommend them to my family and friends. Thank you again Victors Home Solution and all of the great guys who did my roof.
We have the other half of our windows to replace and will definitely be using Victors !
I just felt it was just very expensive.
Rogers Roofing provided good quality work as well as being professional and knowledgeable.
We’re so glad we chose Victors for our roofing project! While the roof hasn’t been installed yet, we’ve been incredibly impressed with everything so far—especially our salesperson, Kyle. He has been amazing to work with: super friendly, patient, and really knowledgeable. He took the time to walk us through our options, answered every question (even the ones we didn’t know we had), and made us feel completely confident in our decision.
Their communication has been top-notch, and we truly feel like we’re in great hands. If the rest of the process is anything like the experience we’ve had so far, we know we’re going to be thrilled with the final result. Can’t wait to see our new roof come together!
Edit + Update!
We can officially say we had fantastic experience with Victors! After mold was found during our inspection , they got us scheduled ASAP — which was such a relief. Mason and his crew showed up right on time and kept us in the loop by sending progress pictures throughout the day. Kyle even stopped by during the install to walk the job, which really showed their level of care.
The attention to detail, communication, and professionalism were seriously top notch. And the cherry on top? A handwritten thank-you note from Shelbi at the end — such a thoughtful touch. Highly recommend this team if you’re looking for reliable, quality roofing work!
They did a fantastic job; the work was completed quickly and effectively, and I am delighted with the outcome.
Openness, knowledge, honesty and professionalism
Victors were able to resolve my concerns.
They did a very professional job.
I wasn’t expecting my plants to be trampled and my attic to be left so dirty. It’s going to take a long time to clean it all up.
I have already talked with one of the guys at Victors about decreasing the total for the inconveniences the past week, as well as clarification on some other things. As long as that happens, that is all that I need.
They did an excellent job and communicated well.
I can’t submit, but there is nothing more I want to add!
Some things didn’t seem to be done completely. Like checking the baffles in attic. Just not sure. ????
Everyone from the Sales representatives to the office personnel and finally the installation crews were just a joy to be around everyone knew and seemed to take enjoyment in their jobs. I would highly recommend this company to everyone who might ask about my new roof, and will definitely be telling all my friends about how wonderful this company is.
Very respectful of my property, cared about safety of my dogs going outside, very clean!
I would never recommend this company, because I would hate for this to happen to anyone else. As a homeowner, I have to trust to some degree, what an "expert" is telling me and make my decisions based on their advice. I was misled, and was provided inaccurate information, which is what sold the job. Only to find out that it was not true. As a retired disabled veteran, I feel completely disgusted with how this company has treated me. This is not the right way to do business.
I'd give them a 15-star rating.
They gave me the best customer service I have ever got in my life. The exceeded my expectations for great customer service.
ROOFING : EXCELLENT JOB