Openness, knowledge, honesty and professionalism
Victors were able to resolve my concerns.
They did a very professional job.
I wasn’t expecting my plants to be trampled and my attic to be left so dirty. It’s going to take a long time to clean it all up.
I have already talked with one of the guys at Victors about decreasing the total for the inconveniences the past week, as well as clarification on some other things. As long as that happens, that is all that I need.
They did an excellent job and communicated well.
I can’t submit, but there is nothing more I want to add!
Some things didn’t seem to be done completely. Like checking the baffles in attic. Just not sure. ????
Everyone from the Sales representatives to the office personnel and finally the installation crews were just a joy to be around everyone knew and seemed to take enjoyment in their jobs. I would highly recommend this company to everyone who might ask about my new roof, and will definitely be telling all my friends about how wonderful this company is.
Very respectful of my property, cared about safety of my dogs going outside, very clean!
I would never recommend this company, because I would hate for this to happen to anyone else. As a homeowner, I have to trust to some degree, what an "expert" is telling me and make my decisions based on their advice. I was misled, and was provided inaccurate information, which is what sold the job. Only to find out that it was not true. As a retired disabled veteran, I feel completely disgusted with how this company has treated me. This is not the right way to do business.
I'd give them a 15-star rating.
They gave me the best customer service I have ever got in my life. The exceeded my expectations for great customer service.
ROOFING : EXCELLENT JOB
My home improvement project was completed fast and the email s kept me informed I would call them again that's my best compliment
Make it more affordable.
Very professional and knowledgeable. Helped answer all my questions.
I was happy with all expectations that I had in my mind after new roof was installed. All questions I had during construction were answered for me. Nothing left unanswered and if I had further questions I know I could call VICTORS and have that question answered!
From start to finish, Rogers Roofing went above and beyond to make sure my total roof replacement went off without a hitch. From the initial inspection to the financing department’s persistence in getting the job covered, to the installation, everything was perfect. On the day of the install, the crew worked from morning to sunset to make sure the job was done right and that my yard was cleaned up. Danny, the project manager, communicated with me often throughout the day to make sure I was kept up to date on the whole process-he even sent pictures and videos of the installation so I could see how the process was going. The roof looks fantastic. I’m so glad Angi referred me to this company. Thanks to everybody at the company who worked with me to complete this project!
The quality of the stuff that they used was decent. It was the workmanship and the price. They were one of the highest. I was taking advice from others that they were good, but based on the price they aren't. He was three times what everyone else wanted.
Overall we are pleased with the work and the crew was polite and efficient. There was no pressure to purchase when the original job was quoted. Any questions or concerns was promptly addressed and taken care of.
They exceeded my expectations and I highly recommend them.
The technician Victor’s sent to do the repair work was awesome. He made me feel I chose the right company to do the work. He went above to make sure I was happy with the work. He deserves a raise.
Very professional in every way.
Calling Victors was a very good decision.