They are very professional and very personable to work with, even over the telephone to arrange for a job to be done. I have had my roof, gutters, and now my windows, and I would have them come back in a heartbeat if I needed anything else.
Project managers were great ..stayed on-site and closely monitored roofers work
I own multiple properties and plan to use you guys again. However, I hope this survey prompts someone to reach out to me. The first job you completed for me was excellent, but I have concerns about the second job.
Initial communication to explain the process and communicate the next steps was thorough and professional. The installation of new gutters/downspouts is scheduled for tomorrow and I’m hoping for a continued good experience.
Fast, professional, good clean up. Was totally pleased!
The roof looked awesome.
The work crew and salesperson were outstanding. The communication and coordination was severely lacking.
My dish was on a pole in the ground , it was covered but debris was thrown on it bending the dish and puttin it out of focus. A hole was put in the gable vent. The workers were standing on an aluminum awning and in cleanup dropped something on it and put a whole in it. The window air conditioner was covered, but in pulling off the netting ,nails went the vents . I walk with a cane and it wasn't easy for me to go up a ladder and clean it off.
I suggest everybody use them.
They were great!
I found them friendly and professional.
Every step of the way someone was explaining the process and what to expect. Very friendly and efficient people from the estimate to the final inspection.
When. I. Buy. New. Roof. You. First
They were all knowledgeable, polite, and did a great job. I would highly recommend them to anyone, and if I run across anyone in need, I will pass the name on.
I would recommend Victor's to anybody after the awesome experience that I had with them.
I want to recognize Ken and Josh with the roofing crew; Samantha, who was the project administrator, did a great job in staying in touch with me and following through, and Jeff and Reece, who did the gutter installation, did an excellent job.
We are so happy with our new roof. We had moldy boards in our attic so the entire roof had to be done. They did the job in a day and a half and we have piece of mine and a guarantee that it won’t be back. What a great company. The quality and craftsmanship is phenomenal. I would definitely recommend them to my family and friends. Thank you again Victors Home Solution and all of the great guys who did my roof.
We have the other half of our windows to replace and will definitely be using Victors !
I just felt it was just very expensive.
Rogers Roofing provided good quality work as well as being professional and knowledgeable.
We’re so glad we chose Victors for our roofing project! While the roof hasn’t been installed yet, we’ve been incredibly impressed with everything so far—especially our salesperson, Kyle. He has been amazing to work with: super friendly, patient, and really knowledgeable. He took the time to walk us through our options, answered every question (even the ones we didn’t know we had), and made us feel completely confident in our decision.
Their communication has been top-notch, and we truly feel like we’re in great hands. If the rest of the process is anything like the experience we’ve had so far, we know we’re going to be thrilled with the final result. Can’t wait to see our new roof come together!
Edit + Update!
We can officially say we had fantastic experience with Victors! After mold was found during our inspection , they got us scheduled ASAP — which was such a relief. Mason and his crew showed up right on time and kept us in the loop by sending progress pictures throughout the day. Kyle even stopped by during the install to walk the job, which really showed their level of care.
The attention to detail, communication, and professionalism were seriously top notch. And the cherry on top? A handwritten thank-you note from Shelbi at the end — such a thoughtful touch. Highly recommend this team if you’re looking for reliable, quality roofing work!
They did a fantastic job; the work was completed quickly and effectively, and I am delighted with the outcome.
Openness, knowledge, honesty and professionalism
Victors were able to resolve my concerns.
They did a very professional job.