I think what MHI Roofing did here was fantastic. They told me everything they were doing step by step and cleaned up. I even had a couple of questions regarding the cleanup, and they cleaned up even more. I'm so happy with the job. The only thing was the cost of it, but there's nothing we can do about that in this day and age.
On time, told me when they went to lunch
And when they would be back.
I do not recommend the company for anything.
There are several opportunities for improvement with Rogers Roofing. I am not satisfied that the estimate I was given was fair based on actual repairs completed. The estimate was lengthy and thorough, yet inaccurate. The job was not completed in 1 day as quoted, given lack of necessary supplies, which inconvenienced me to make adjustments to my work schedule to accommodate another appointment, rescheduled due to weather, and finally the second visit when the repair was completed. Communication started off slow to get me scheduled, with no advanced notice on when the repairmen were arriving and when the job would complete. This made for an overall stressful and inconvenient process.
People were friendly and very kind. Kept me up to date as to what was happening.
From the beginning of this process to the final walk around the people at Semper Fi were professional, prompt and polite. We will definitely recommend.
The salesman did a nice job. He was very polite. The workers that came to do the work, worked in four inches of snow. They did a nice job. They came back the second day it, and it was a little warmer, but not much. The workers did a nice job, and I was well pleased.
Quality of work and sprofessionalism of staff
The crew did an outstanding job-we were kept well informed during the process and they stayed till job was done and completed all cleanup we would highly recommend Victors
I really liked what the gentlemen did. We had a lot of snow, and they did an excellent job with the weather that they had here.
David and Jorge did great. They made sure shingles matched
Victors is a wonderful company to work with. They do a great job and cleanup.
We had rotted wood that was suppose to be replaced. While they were working on the roof I noticed it wasn't being replaced. I called & was told they're not finished it will be replaced. When it was done the wood wasn't replaced. The workers said they weren't told. I called again & he came to the house & told the workers. They had to undo certain spots & replace the wood which we had to pay $150 extra for the wood even though we showed them the areas that were rotten before signing the contract. Also they didn't tell us that they would need to remove the Leaf Guards on the gutters. Now we have to see if the Leaf Guard company can put them back on. Which is like replacing puzzle pieces as their all in a pile. If not we have to buy new ones!
I am 100 % satisfied with everything about this company. From the workmanship to the wonderful customer service that is given. I absolutely recommend Victors.
I have dealt with many home improvement companies/contractors over the years and none were as pleasant to deal with as the team at Victor's. A quality team of professionals working for a quality company. I would highly recommend them.
Great company, have used for both new roof and skylight replacement, excellent work every time.
It was professional from the start to the finish.
Second time using MHI. Very detailed explanation of process, products and timelines.
The whole organization is made up of wonderful people who help any way they can.
I was waiting on a representative I talked with to come back, but he did not call me to inform me that he could not come, which was an issue for me. I cannot say that I would recommend them to others.
Lack of communication for scheduling and keeping us informed regarding the date/time work was to be performed.
All aspects from inspection and quotation to job completion went smoothly.
They are wonderful. They showed up on time. They always kept me in the loop. They contacted me when they were supposed to. They were wonderful.
A company that you can trust to get the work done efficiently and professionally.
The cost factor could be better.