Every individual I interacted with from Lisa the estimator, to Jenna in customer engagement to Elias the foreman and even the receptionist who took my payment, were professional, kind and competent.
Prompt, very easy to work with, great communication, looks like quality workmanship. We are happy with our roof!
Everyone we interacted with was pleasant, knowledgeable and professional. All commitments were met and communication was great.
It was a fantastic experience working with Valentine Roofing. They were knowledgeable, professional, and communicated with me every step of the way. They were available to answer any questions whenever they came up. Great company to do business with. Highly recommend!
The quotation process described the removal of the current roof and new roof installation. Pricing seemed fair and not gimmicky like the other contractors. Good brochures and descriptions of the products that would be used for the new roof. No pressure, the sales person was easy to work with to arrive at a final proposal of work to be done.
Everyone was very friendly, accommodating, and on time . Continual communication was great.
I’m very happy with my new roof!
The entire team was professional and efficient.
Overall good experience with the exception of the experience manager.
From the very beginning, Valentine has been a superior roofing company! Dane was my first initial contact and walked me through the process. The crew that came was super efficient and gave me a beautiful quality roof. Jose showed me the pictures each evening. Courtney would call each day to make sure I didn't have any questions and to update me on progress and schedule.
Overall, it was an extremely satisfying experience.
Valentine Roofing was professional throughout the project, Their project manager (Jenna) kept me informed every day about the project progress. The crew was professional with attention to details. It was clear from seeing them in action that they had a lot of experience installing roofs. Small things like using a shield to protect gutters when laying a ladder against the gutters or bending the flashing to redirect rain away at critical spots, or using different nail lengths for the eaves so they wouldn't come through the 3/4inch plywood, etc. All these details demonstrated their professional experience. Given their excellent work on my secondary residence, I plan to use Valentine Roofing on my primary residence. I don't think there is a better vote of confidence than that.
I will actively tell anyone not to use Valentine roofing.
Fantastic service
We were not happy with the project communication as the project got underway.
N/A
If I had to search for a contractor to replace my roof again valentine is definitely on the top choice.
Absolutely
It is well done install
Valentine Roofing deserves the highest recommendation I can give. Everyone I worked with was terrific - professional, friendly, responsive to my questions, and competent. They're all great to work with, and they did a great job on my new roof.
Quality workmanship
Great communication and a solid crew that worked very hard to get the job done
Yes
We recently had a completely new roof put on our home by Valentine Roofing. From start to finish, they impressed us with their professionalism, expertise, and dedication to quality.
Jorge, the foreman heading our roofing project, was professional and very easy to work with. Jorge and his team ensured that every detail was handled with precision, care, and respect to our property. They kept the work area clean and organized and covered anything around the house that couldn’t be moved. The final result exceeded our expectations.
Courtney, the project manager, maintained clear communication and transparency throughout the process, keeping us informed and involved every step of the way. She was great and extremely responsive!
Overall, we are extremely satisfied with the service provided by Valentine Roofing, and definitely recommend them to anyone looking to have any work done on their roof.
They were prompt, helpful, courteous and pleasant from start to finish. Having never replaced a roof before, I was worried and anxious, but each department gave us accurate ideas of what to expect all the way along.
Replacing your roof is not something you take lightly and with Valentine Roofing all of the stress and worry is taken away.