The process was clear and efficient from beginning to end. I appreciated the time spent on my quote and the use of visual aids. This was the only company that talked about adding hooks to the roof for future safety restraints. I asked many follow up questions and the person who set up my bid looked into each of them to get me answers. The office communicated clearly the process and got back to me on questions within the job. The work site was left very clean.

They were professional, cleaned up well, and we were really happy with the experience.

Overall I had a poor experience with Valentine roofing. The quality of my roof installation was poor. The flashing looked terrible. The original quote missed a skylight by the estimator, I was misguided on the impact of deck mount vs curved skylights which resulted in needing to make a change after the project started. The quality and communication from the on site crew was just terrible. It resulted in having to take another day off of work and have them fix this issue with clear resentment showed to me by the crew. I will not be recommending anyone to valentine roofing. Also, multiple times I was contacted about needing to pay for the job before it was complete and sent multiple notices about being ‘pat due’ when I arranged financing through valentine and the project was not complete.

The quality of the on-site work crew.

The company was great through and through.

Great price up front and amazing product. Great warranty too.

overall happy but not as thorough as Patriot Roofing but lower price. (used in Nov 2024 on my home)

the roofing job was fine... but treatment of my plants left a lot to be desired... you resolved the damage done to two of my plants but how you protected my plants in several areas wasn't satisfactory... whatever you used to cover/protect the plants cause the tops of the plants to be burned...

They were good.

We have been so happy working with Valentine! Responsive, personable customer service and easy to work with.

If I were to talk to a friend about Valentine Roofing, I would tell them they do good work and the price is similar to other companies, but that the communication can be lacking. It does only take a few days, so you don't have to deal with the upheaval for long.

It was easy from start to finish

workers were professional, courteous, and great work ethic.

Very professional hard work team!

Excellent communication. Left a clean yard.

We understood

There was a lot of miscommunication and lack of follow-up.

Best price and most complete inspection and bid. The choice was easy!

Roofing recommendation is a no-brainer. Gutter install leaves a bit desired.

By jacking the cost up or by what I call nickel and dime items.

Need to improve the communication with the material and dumpster contractors. The material contractor was short on one skylight and late delivery of roofing material delayed the completion by a day. I had to show where to locate the dumpster so it didn't block access to materials and when removed, the dumpster damaged edge of driveway.

Valentine Roofing did a great job replacing (2) building roofs at Cliffside Apartments, no complaints and they communicated well.

Clear view from the project Manager for the scope of work. Flawless execution of the schedule set by Valentine staff.

I really appreciate the constant communication by the project manager Jody.

yes it was all positive

Good value and excellent communication