Every individual I interacted with from Lisa the estimator, to Jenna in customer engagement to Elias the foreman and even the receptionist who took my payment, were professional, kind and competent.
Prompt, very easy to work with, great communication, looks like quality workmanship. We are happy with our roof!
Everyone we interacted with was pleasant, knowledgeable and professional. All commitments were met and communication was great.
It was a fantastic experience working with Valentine Roofing. They were knowledgeable, professional, and communicated with me every step of the way. They were available to answer any questions whenever they came up. Great company to do business with. Highly recommend!
The quotation process described the removal of the current roof and new roof installation. Pricing seemed fair and not gimmicky like the other contractors. Good brochures and descriptions of the products that would be used for the new roof. No pressure, the sales person was easy to work with to arrive at a final proposal of work to be done.
Everyone was very friendly, accommodating, and on time . Continual communication was great.
I’m very happy with my new roof!
The entire team was professional and efficient.
Overall good experience with the exception of the experience manager.
From the very beginning, Valentine has been a superior roofing company! Dane was my first initial contact and walked me through the process. The crew that came was super efficient and gave me a beautiful quality roof. Jose showed me the pictures each evening. Courtney would call each day to make sure I didn't have any questions and to update me on progress and schedule.
Overall, it was an extremely satisfying experience.
Valentine Roofing was professional throughout the project, Their project manager (Jenna) kept me informed every day about the project progress. The crew was professional with attention to details. It was clear from seeing them in action that they had a lot of experience installing roofs. Small things like using a shield to protect gutters when laying a ladder against the gutters or bending the flashing to redirect rain away at critical spots, or using different nail lengths for the eaves so they wouldn't come through the 3/4inch plywood, etc. All these details demonstrated their professional experience. Given their excellent work on my secondary residence, I plan to use Valentine Roofing on my primary residence. I don't think there is a better vote of confidence than that.
I will actively tell anyone not to use Valentine roofing.
Fantastic service
We were not happy with the project communication as the project got underway.
N/A
If I had to search for a contractor to replace my roof again valentine is definitely on the top choice.
Absolutely
It is well done install
Valentine Roofing deserves the highest recommendation I can give. Everyone I worked with was terrific - professional, friendly, responsive to my questions, and competent. They're all great to work with, and they did a great job on my new roof.
Quality workmanship
Great communication and a solid crew that worked very hard to get the job done
Yes
We recently had a completely new roof put on our home by Valentine Roofing. From start to finish, they impressed us with their professionalism, expertise, and dedication to quality.
Jorge, the foreman heading our roofing project, was professional and very easy to work with. Jorge and his team ensured that every detail was handled with precision, care, and respect to our property. They kept the work area clean and organized and covered anything around the house that couldn’t be moved. The final result exceeded our expectations.
Courtney, the project manager, maintained clear communication and transparency throughout the process, keeping us informed and involved every step of the way. She was great and extremely responsive!
Overall, we are extremely satisfied with the service provided by Valentine Roofing, and definitely recommend them to anyone looking to have any work done on their roof.
They were prompt, helpful, courteous and pleasant from start to finish. Having never replaced a roof before, I was worried and anxious, but each department gave us accurate ideas of what to expect all the way along.
Replacing your roof is not something you take lightly and with Valentine Roofing all of the stress and worry is taken away.
Very communicative.
From the first contact with Greg, who prices the job, to
We would Highly recommend Valentine Roofing, very Pleased with our Experience working with you folks, you have an Amazing Team!
Very Fortunate these days to have such an Awsome Crew!
Great experience due to very organized process and crew. And the roof looks and performs great,
The entire process, from initial consult to final billing, was professional, respectful, and very well communicated. No pressure sales meant that the product and service sold itself.
Qualified recommendation o
Very attentive to timing constraints with superb communication every step of the way. Highly recommend.
Good communication about when work would be starting and the progress of the job.
Have actually recommend the company to others already
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Already have recommended to family
Even though my experience wasn’t as good as I expected, I would still recommend Valentine roofing.
Absolutely recommend Valentine Roofing to anyone wanting TOP quality service, satisfaction integrity and professionalism from owner to crew and everyone in between
They do a good job
Valentine Roofing did an excellent job not only replacing my roof, but also in communicating with me throughout the process and beyond. Less than 2 months after the new roof was installed, it incurred damage from a falling tree branch during a windstorm. Although the damage was not covered by the warranty, they were very helpful in getting it repaired. I called them in the morning and the repairs were competed before the end of the day.
I have already recommended Valentine to a couple of my neighbors
They were excellent from beginning to end.
Nope.
I appreciated that there was constant communication throughout my experience with Valentine. I also appreciated that a larger organization like Valentine was willing to take on a smaller project, whereas most other large agencies were not willing to.
Every part of the process was fantastic. Valentine Roofing had great communication, great quality, and great cleanup, and all my concerns were addressed promptly.
Did a great job on a difficult project, 12-12 pitch metal roof.
I already recommend Valentine roofing to my friends when they are ready for a roof
The roofing done was professional and knowledgeable. There were hiccups with both the insulation planning and the installation of the skylights.
The insulation was set up as remove and replace. When talking with the coordinator, they stated it was just a top-up and I had them confirm that it was a remove and replace as quoted. When the insulation crew arrived a few days be later, they also thought it was a top-up and had to go get a different truck and equipment in order to do the remove and replace. They were here quite late finishing the job.
The skylights were ordered incorrectly at first, resulting in a delay of their arrival and installation.
The skylight installation appeared to be problematic for the roofing crew. I had to locate the installation instructions online and print them out for the crew to follow. They had originally missed the mounting screws for the interior screens. They also didn’t know how to set up the remotes and, when I attempted to get them to follow the instructions, were unable to do so. I set them up myself in five minutes after they left.
Overall, I’m pleased with the results.
Seamless bid to scheduling. Quick turn around time. Clear communication
Valentine Roofing definitely helped with my roof. They were gracious with helping with a minor thing as well regarding my roof. For that I have recommended them to others.