The sales rep, and installation team were very professional and courteous throughout the whole process. There was a delay due to Covid, but not something they could control, and they made sure to update me on the status throughout so I wasn't left wondering when my windows would be installed.
I have already referred the company to my good friend.
Once the project started, the crews worked with efficiency and competence. George was responsive, available to us at all times to answer questions. US Windows and Exteriors is an outstanding company. We would def. recommend them to friends and neighbors!
Very detailed and professional service provided with a very reasonable price based on what need to be done. Everything has been super explained with a detailed info about what to expect before, during and after the work was done. The communication was amazing all the time. They always brough the extra mile on the entire project. Definitely my only option for future projects. My house not only looks, but it’s also a new house after the well done work performed.
Problem Resolution - I didn't experience any problems. There was a missed measurement, so I had to wait a week. They did resolve my problem.
Areas Of Satisfaction - It was a great experience overall from the estimates and installations. They met my expectations.
Additional Comments - Very satisfied with the quality of my windows. It rained that day and the installers were still able to do an exceptional job.
George and his crew did a great job. I am very pleased and would recommend. Definitely worth a call for an estimate if you are considering siding/windows/gutters. Our 20 year old home was in need of a face lift. They did my entire home exterior siding, all new gutters and 10 windows replaced and back French door replaced. It looks beautiful all our neighbors were commenting how great it looks now. We did a dark green paint, red accents, tan gutters and trim. George was always on time and professional. He frequently texted and called us to see how we liked things. We didn’t really have any issues on the job. Based on our first meeting with him we felt confident enough that we didn’t get any other estimates. After looking at the paint job He insisted on another coat of paint on the side of the house without us even having to ask! The painter did a great job of caulking everything and the colors are beautiful. The siding guys were polite and organized. We especially love the new windows. I feel great every day when I come home from work and see our home!
Yes I will recommend to Friends.
I was certain satisfied to where I would feel very comfortable referring US Windows & Exteriors to a friend. In fact, I have already had a lengthy conversation with a neighbor and told him I would definitely hire US Windows & Exteriors again.
We've already recommended the company to two friends.
I had a very good experience getting new siding and windows from US Windows and Exteriors. George gave good advice to get the best value, kept me up to date on progress, and everything went smoothly. All the work was done on time and on budget.
After multiple estimates from companies for the unusual and very large windows, U.S. windows was the only one that could handle the work. They were quick, and very professional. Very easy to deal with.
The initial presentation was very professionally done. They stated all options available and gave accurate pricing that was reflected in the final billing. The service and followup were exceptional.
Areas Of Satisfaction - I was most satisfied with the installers, they were extremely professional.
The service provided by George and his follow up to be sure you are satisfied , was very professional. He took care of any questions I had in a very timely manner
Quality Of Workmanship - US Windows & Exteriors does an excellent job. They recheck the work and made sure I was satisfied with each step of the project
Quality Of Materials - They have strict rules for installing the siding and did not take any short cuts.I was very impressed with their strict quality control.
Employees Professionalism - The whole crew treated me very politely and their quality work speaks for itself
Expertise - The crew sent do do my project knew how to do their work and were very efficient at getting the project done on schedule.
Installation Quality & Workmansh - Very satisfied with the finished project. The siding and paint looks perfect
Areas Of Satisfaction - I was very satisfied with the removal and installation if the siding and the complete painting process. Everyone was easy to work with and very willing to do things to satisfy the customer
They were very professional, finished the job on time as they said they would. The price was what they had said it was going to be. I am very satisfied with the work they did.
Areas Of Satisfaction - I was most satisfied with the overall experience.
Excellent product! Higher quality then competitors. Courteous installers, clean and neat. Salesman was knowledgeable and took care of my concerns. Not another company would I recommend for windows but U.S windows & exteriors!
Areas Of Satisfaction - Friendly staff, window construction is superior to others. Installer accommodated all my needs with window treatments and went above and beyond getting the windows installed even though a family member was suffering a medical issue. Very good business to buy from.
Areas Of Satisfaction - I was satisfied that they were prompt, on time, and got the job done quicker than I expected! I am satisfied with the overall project!
Areas Of Satisfaction - Service and quality of work
Areas Of Satisfaction - Workmanship, and quality of the job they did.!!! I would recommend them to anyone. Great job. Thanks Jason
Areas Of Satisfaction - I was most satisfied with the owner, he came out and explained everything to us and followed through.
Areas Of Satisfaction - We were truly satisfied with the entire process. George responded to our questions and concerns quickly as well as his install crew.
After shopping for exterior windows from multiple vendors I feel I got the best price and service from this company!
Areas Of Satisfaction - expert workmanship
Have already recommended my neighbors
Areas Of Satisfaction - U.S. Windows & Exteriors has completed multiple outdoor jobs for me and I am extremely pleased with their work. Not only do they provide a great value for their services, their work is top notch and the crew shows up EARLY, yes early. They also completed the jobs fast. I would absolutely recommend this company for any exterior project. Call George K. He is very responsive and will provide a quick, competitive estimate.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of U.S. Windows & Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys