Universal Windows Direct of Cleveland
Customer feedback report for

Universal Windows Direct of Cleveland

Universal Windows Direct of Cleveland

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.

Types of work

Insulation 2463
Siding 1872
Window & door replacement 1779
Windows 1764
Gutter installation 1745
Doors 346
Roofers 5
Owens Corning 5
Shutters 5
Roof repair 1
Replacement roof 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Guildmaster Award Winner
Guildmaster Award Winner 2013
Feedback Milestone
10 Consecutive Great Reviews 2024
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Actively Surveying Surveying most recent customers
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10 Consecutive Great Reviews 2023
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10 Consecutive Great Reviews 2022
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10 Consecutive Great Reviews 2019
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7-Year Anniversary 2019
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5 Consecutive Great Reviews 2018
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6-Year Anniversary 2018
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5 Consecutive Great Reviews 2017
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5-Year Anniversary 2017
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20 Consecutive Great Reviews 2016
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4-Year Anniversary 2016
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20 Consecutive Great Reviews 2015
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3-Year Anniversary 2015
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20 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Subcontractor
Cleveland, OH
4 years of replacement windowsdoors experience and Window Installation {{skill.name}}, 
Updated: Aug 3, 2020
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Of 16380 customers surveyed, 4982 responded
Installers Professionalism
The Universal Windows Direct of Cleveland installation crew was organized and professional.
90%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
88%
Likely To Recommend
I am likely to recommend Universal Windows Direct of Cleveland to a friend.
81%

Of 16380 customers surveyed, 4982 responded What does this data mean?
All project locations are approximate
Of 4982 respondents, 4258 left a review
4.2
3289 of 4101 would recommend
2593
696
337
165
310
No rating
157
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Universal Windows Direct of Cleveland using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Universal Windows Direct of Cleveland

24801 Rockside Rd,
Bedford Heights, OH
www.universalwindowsdirect.com/cleveland (440) 786-1400