Telephone exchanges and delivery personnel were exceptional.
Two points: 1. I was told the cleaning would take 2-3 weeks. By week 4 I had not heard so I called and the carpets apparently were ready!
2. I was told on pick up that my area was always after 3:00 pm. So when delivery was organized I assumed after 3:00 pm. So I had errands and was not planning to be home before 3:00 pm. They came to deliver at 1:00 saying someone left a message to that effect. I swear I got no message! Also you have so many people interacting with clients that their phones don’t appear as turco carpets which means I and many others I am sure, won’t Answer numbers I don’t recognize. Anyway after calling the office and speaking to the driver I quickly came home and they were able to deliver.
Everything from start to finish was superb. My family has used Turco Persian for many years and will continue to do so.
Professional and high quality work, timely completed.
Entire experience was great, and very happy with the results! Especially considering the rug had water damage.
The sales people were kind, helpful, patient and knowledgeable.
We have been dealing with Turco Persian Rug for many years and their service and quality of work has consistently been superior.
Reliable, professional service always; extremely knowledgeable. Long-standing client.
Fifty years of great service and quality cleaning would recommend without hesitation.
From Pick up to Delivery it was seamless and managed Professionally.
First time based on reviews and initial phone call for information
Service quality professional beyond expectations
Will recommend…great service and rug looks beautiful
The carpets came back clean and repaired. The delivery guys were very friendly and efficient.
Service was top notch start to finish
Great expertise. Friendly service.
The peole
The cushions were not as clean as indicated . All the cushions still had stains on them . They originally indicated at pick that only a few had stains that could not be removed .
Delivery came when office said they would.
I will always recommend their products and services to all our friends.
Always great.
These folks are the experts . They understand and appreciate the pieces. So polite . Excellent customer service. Explain exactly what will be happening to the repairs showing examples which is so important.
Very thorough upholstery cleaning.
Chum did an excellent job of cleaning stains from five chairs. He was efficient, polite and did the job exceedingly well!
When phoning I was able to reach people or people called me back relatively quickly. Regarding delivery it was on time and the delivery men were efficient and friendly.
The carpet was damaged in a flood. The carpet was picked up quickly and on return is perfect!!!!!!