Fast, and diligent, hard working crew.
Very respectful.
The actual labor is great, but the project was initially described as taking a single day. In fact, it was broken into two phases with the initial work completed the last week of August and the second phase completed on October 29. This was a pretty small project and I wasn't in a particular hurry, but it just shouldn't have taken as long as it did. Additionally, I felt as though I was asking questions and requesting updates when it came to the second phase. A more proactive approach would have been appreciated. In the end, the project was reasonable priced and I'm happy with the workmanship. But I've got another project that I think would be a good fit for Trinity, but I'm not sure I want to engage.
See #6
It really comes down to lack of communication - I wasn't notified about project timelines at all, and it felt like our small siding project (in the $4k range) was being repeatedly deprioritized for larger repair jobs. Even then, I would've understood these delays if someone had only reached out and talked to me about them.
Can’t say that I would after the experience. Communication is the backbone, and it was more than lacking in this project. When we finally did get a project manager that was invested, the project was able to be completed but it was a hot mess leading up to that.
Would recommend for siding project but not windows.
I appreciated the clear answers and great communication. Pictures were helpful when trying to understand how urgent our roof need was.
Wonderful staff and work crew. Very easy to work with and they were thorough in all work.
Everything, from the very beginning to the end.
OUTSTANDING! We were very pleased with every aspect of Trinity. The sales person, the office staff, the project manager, the tear-off crew, the install crews...everyone was super knowledgable, super nice, super clean, and super-professional. I never expected that a giant siding project like this could go so smoothly.
As a first time home owner, i feel very confident about the people i have worked with so far to be very knowledgeable and able to explain the work to be done in layman's terms. I have a lot of trust in their advice and their explanations as we discussed my needs and what will be required to achieve them.
Delivered excellent service at every aspect of the project.
Trinity was a pleasure to work with on our project. Good communication and service from the team!
Very processional and reliable company.
Really good job and it was a relatively small projects which was repeatedly ignored by many local companies.
Great service, great price, dedicated crew. They literally replaced 3 roofs in one day. Cleaned that day, then came back the next day to clean more. Then came back another time to make sure everything was perfectly cleaned up and finished.
Very well done. Good clean up!
Communication was terrible.
The Trinity team was very professional and completed the work in a timely manner.
Excellent customer service.
We were pleased with the process - and everyone we came in contact with - from our first meetings with Nick Swanson to discuss what we wanted done through our many interactions with Jesus Camacho Ruiz, our project manager. They listened to us, provided detailed information and addressed every question / request as went through the project
This was our 2nd time using Trinity for a major exterior house project. Everything from the sales cycle through post project was top notch.
Yes, I would recommend.
The experience with Trinity was excellent from the very first meeting with the sales representative. We appreciated the attention to detail. The project manager was on site at some point every day and was in contact by phone for any questions. The crew was skilled and hard-working. They cleaned up every day.
Friendly, competent crew, on time, super-hard workers, well done!!
From the Q&A’s, to in-person visits, to construction and completion, there was the utmost display of professionalism.