Timeless Roofing Solutions
Customer feedback report for

Timeless Roofing Solutions

Timeless Roofing Solutions

Timeless Roofing Solutions is #1 in customer service. Timeless provides a seamless process partnering with the best roofing crews, distributors & manufacturers in the state to provide you with cost effective and cost efficient roofing solutions for all sizes.

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Part-time employee
Birmingham, AL
Updated: Apr 28, 2020
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We’re taking the following precautions for our customers:

A Message from Timeless Roofing Solutions Regarding COVID-19

To Our Valued Clients,
We recognize that these are challenging times, filled with a high degree of uncertainty. In response, I wanted to reach out to update you on steps we’re taking to minimize any disruption in the services we provide you as the outbreak progresses.
We have contingency plans in place to ensure we can continue to deliver a high-level of service to you while keeping you and your family and our employees safe.

As efforts concerning the containment of COVID-19 (Coronavirus) expand and evolve here in the U.S. and around the world, we want to assure you that we are focused on three things:

1. Ensuring the safety of our clients and employees
2. Continuing to provide exceptional service to our clients
3. Supporting local efforts to limit the spread and impact of COVID-19

As part of this effort, we are implementing several processes:

- We will schedule appointments by email, phone, or text. No need to meet in person.
- We arrive at your property and will obtain measurements of your home using our state of the art “HOVER” program which will ensure pinpoint accuracy.
- You will have the opportunity to join in a virtual inspection either by Facetime or Android video call to see in real-time the damages to your roof.
- You will receive a full photo report with all the photos of the damage to your email for your review.
- You will receive a full estimate with detailed photos, measurements, and products used to return your home to the required code and manufacture specs prior to your loss,
complete with pricing and warranty options.
- Detailed roof reports to determine remaining lifespan of roofing system as well as components of roof and recommendations of repairs/replacements options if necessary.


We are sanitizing office surfaces on a daily basis
Networking and other meetings are to be held virtually
We are following the CDC recommendations and maintaining hygiene guidelines
We appreciate the trust that you place in Timeless Roofing Solutions. We will continue to closely monitor the situation and take actions necessary to help keep our employees and clients safe while providing the top-notch service that you have come to expect.

At your service,

Timeless Roofing Solutions


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Of 69 respondents, 68 left a review
4.8
67 of 68 would recommend
57
10
1
0
0
No rating
0
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Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Timeless Roofing Solutions using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Timeless Roofing Solutions

105 Vulcan Rd Suite 332,
Homewood, AL
http://timelessroofingsolutions.com/ (205) 447-7585