Glad we called The Remodeling Authority to inspect our roof. We found there was damage from a recent hail storm and decided to get it replaced. Dru and crew were nothing but helpful and professional. He took care of dealing with our insurance company from start to finish. The roof was removed and finished the same day and looks great. Can't say enough about the service we received. Highly recommended!
The final product is ok, but getting there was not pleasant. They started five weeks after they said they would. Once started, we never knew if or when they would show up for work. Poor planning on ordering needed supplies. Many other issues too numerous to list. Promised we would receive product warranties as soon as our final payment check cleared. Ten days after it cleared, still no warranties after numerous phone calls and text messages.
I am not happy with the work and I don't feel that is is finished. I had to talk to them several times and I just noticed something else today that isn't right.
The job is incomplete.
They were very professional, timely and clean.
I paid 200 dollars for the technician to dismantle my shower and not resolve any issues. I ended up hiring another plumber to come to my home. He did not charge me a dime to come out and assess the situation. The new plumber ordered the specific part for me and is coming to install it soon and told... more
Advanced was there in advance of my return from vacation. They were extremely considerate of my situation and respectful of my home and my personal junque!
The young gentlemen that picked up and returned my carpets was very sweet and professional. All staff members and service was excellent and my carpets looked and smelled superb.
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