The Remodeling Authority
Feedback report for

The Remodeling Authority

10 Reviews

About this company

The Remodeling Authority

Contact info

1041 Bern Rd, Wyomissing, PA 19610(866) 522-4591

GuildQuality surveys

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Photos 11

Reviews 10

Of 8 respondents, 10 left a review
3.6
6 of 10 would recommend
5
1
1
1
2
No rating
0
How are reviews verified?

Recent reviews

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This review has been verified as part of GuildQuality's survey process.
· Sinking Spring, PA ·

Glad we called The Remodeling Authority to inspect our roof. We found there was damage from a recent hail storm and decided to get it replaced. Dru and crew were nothing but helpful and professional. He took care of dealing with our insurance company from start to finish. The roof was removed and finished the same day and looks great. Can't say enough about the service we received. Highly recommended!

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· Reading, PA ·

The final product is ok, but getting there was not pleasant. They started five weeks after they said they would. Once started, we never knew if or when they would show up for work. Poor planning on ordering needed supplies. Many other issues too numerous to list. Promised we would receive product warranties as soon as our final payment check cleared. Ten days after it cleared, still no warranties after numerous phone calls and text messages.

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· Douglassville, PA ·

I am not happy with the work and I don't feel that is is finished. I had to talk to them several times and I just noticed something else today that isn't right.

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· Amity, PA ·

The job is incomplete.

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· Douglassville, PA ·

They were very professional, timely and clean.

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·
Response
The Remodeling Authority   Hey Katelyn, Thanks for the review. We uses roughly 10,000 nails when installing your roof. An equal amount was roved during tear off. We require a 3 magnet sweep of the property, but no matter what, there are always some stragglers. We would be happy to come run the magnet again. Also It seems like everything was up to par otherwise. We cant help but ask, was your 1 star review a mistake? You kind comments seem to reflect that type of review
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· Douglassville, PA ·
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· Douglassville, PA ·
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· Douglassville, PA ·
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Nearby answers

I have an issue with my Air Conditioning which is under warranty.

Craig Knott, CR of Houseworks Unlimited, Inc. PRO answered:

Dec 10, 2015
I know it's not convenient, but you have to be somewhat flexible when it comes to meeting repair companies at your home. It would be easier to have them commit to an early appt. rather than at the end ... read more
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I scratched at few places in my Engineered Hardwood Floor. How do I fix it. Also how do I clean Engineered Hardwood Floor?

Ryan Butler of Prestige Home Solutions PRO answered:

Nov 3, 2015
Start with a washcloth and some rubbing alcohol and gently wipe down where the scratches are.  Take a cotton swab and go through each scratch with some rubbing alcohol to make sure they are cleaned ou ... read more
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Feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of The Remodeling Authority using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

The Remodeling Authority

1041 Bern Rd,
Wyomissing, PA https://theremodelingauthority.com/ (866) 522-4591

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