They did everything beautifully, with perfect measurements and prompt delivery.

Totally professional from start to finish.

Everyone at The Frog has been very professional and easy to work with. I have never had a problem.

We were very pleased with THE FROG services and ordered from them a second time when we were in need of new window treatments. Angela, the sales person, was very knowledgeable and helpful with color and fabric selection, and Alfredo, the installer, did a great job.

Thanks to Pilar, our entire experience was extraordinary! From her amazing guidance, onsite measuring to the installation, our home looks up to date and refreshed. We have been so pleased with EVERYONE at THE FROG.

Angela at The Frog is great! She is knowledgeable and very friendly. The store has good products. The only downside is that their products and services are not cheap. Otherwise it is a great place.

I was very happy with the products and service.

I was completely satisfied.

Professional, customer focused, knowledgeable, timely service provided.

Great customer service and professional installers

Great experience and service, I appreciated all the communication leading up to appointments. Great variety of options and competitive pricing

I have made several referrals already and will continue to do so.

Very responsive

They were amazing! The best! I'm getting them to do some drapes for my daughter. They were just amazing with customer service, follow-up, and follow-thru. They did great and went above and beyond.

They do great follow-up work. When you ask a question they do all the research and reply quickly.

Angela and the team was great. Provided me numerous options to help me with my wants and needs.

Control System

Control System - I purchased both manual and motorized.

Referral Source

Referral Source - I forgot the person's name but we were referred to by someone who worked at Connect One.

Recognizing Excellence

Recognizing Excellence - Angela was great! She has really been very helpful in resolving our issues.

They were very good at communication. They were helpful and provided me with their best quality.

Current Referrals

Current Referrals - I referred my neighbor. I'm unsure if he actually used the service.

Additional Comments

Additional Comments - It was a good experience. Their responsiveness impressed me. They responded in a quick and timely manner.

Additional Comments

Additional Comments - We purchased the blinds for a house here in New Mexico. Angela worked with us the entire way. She was wonderful throughout the entire process. We are very satisfied with the end product.

We had a three part experience with Frog Blinds. First, we visited them at their store and saw various solutions to the issue that we wanted to solve. Then Angela visited us in our home with samples and showed us how it would look and third, their installation technician came, installed and showed us the functionality of the blinds we had purchased. Each member of their team was knowledgeable, polite and easy to work with.

Frog Blinds was very knowledgeable about their products and was able to find me the perfect product for my needs. They were courteous, professional and met the timelines projected. I highly recommend them and will definitely us them again on my next project.

New or existing customer

New or existing customer - This is the second time I have used Frog Blinds on a home project and I will continue to use them. Blinds are an investment and it is important to get them right the first time.

Knowledge

Knowledge - Frog Blinds was able to show we products that I didn't even know existed and help me hone in on the features that were important to me and not pay for the ones that weren't.

Communication/Scheduling

Communication/Scheduling - They have always been timely and met the expected timelines.

Quality of Product

Quality of Product - I have had the blinds for a while now and have not had one issue or problem with them.

Measuring and Installation

Measuring and Installation - They did a great job and there were no issues with the original measurements upon install, which I have had with other companies.

Value

Value - This was definitely money well spent and my friends and family constantly comment on our blinds and the options that we have with them.

Recognizing Excellence

Recognizing Excellence - They were all very courteous, professional and knowledgeable. They even think to tell you about things you didn't think of to ask.

Additional Comments

Additional Comments - I highly recommend this company and would use them again for the quality materials, professionalism and extensive knowledge of the products, which makes a huge difference.

It was a great service. They were very friendly, very responsive. and very professional.

Recognizing Excellence

Recognizing Excellence - Selene was very good, and so was Angela.

Additional Comments

Additional Comments - I was very happy with their service and the product.

Problem Resolution

Problem Resolution - When I had concerns, you listened to them and you addressed them promptly and to my full satisfaction. I appreciate the excellent service.

Recognizing Excellence

Recognizing Excellence - She was very professional and knew the product very well. She had great communication and helped us pick out specific blinds for each room needs.

Recognizing Excellence

Recognizing Excellence - The quality of the product exceeded my expectations.

I am very happy with the blinds and will recommend the company to anyone who asks about our shades!!

We chose this business based on being told that the employees are not paid a commission. Therefore, we feel we received objective advice.

Recognizing Excellence

Recognizing Excellence - Pilar was always very responsive to our questions and needs.

Additional Comments

Additional Comments - Very pleased with our blinds and all the service we got

It was an exceptional and professional service.

Recognized Excellence

Recognized Excellence - I would recognize Angela and their home installer. They were exceptional.

Additional Comments

Additional Comments - They're very helpful with the selection, and narrowing down the options tailored to the home, as well as the window specifications. They offered flexibility at meeting on site or bringing the materials, and hosting the sessions at our home site. I certainly valued that. We didn't have to go to their location, and they were willing to accommodate us since we are working remotely. They are very friendly, and trustworthy as well.

Problem Resolution

Problem Resolution - I haven't has any problems. They are terrific, and I am completely happy with what they did.

Improvements

Improvements - They were just great, and there were no areas in which they could have improved on.

Areas Of Satisfaction

Areas Of Satisfaction - They did a great job.

Wonderful experience!

Improvements

Improvements - They did not fall short. They were absolutely fabulous.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in every area. From ordering to quality to options available. Everything was top-notch.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela and Alfredo, the installer and measure person. They were both great.

Areas Of Satisfaction

Areas Of Satisfaction - Services, knowledge of the product, excellent communication and response

Recognized Excellence

Recognized Excellence - Angela Wilhelm

Additional Comments

Additional Comments - I had warm reception by Angela and the installer, they are very knowledgeable of the product and delivering what they promise

Angela has gone above and beyond to help! Amazing service after everything was already done. The Frog backs their products with excellent service.

Communication

Communication - Very quick response every single time.

Problem Resolution

Problem Resolution - This is where Angela is the person to have on your side. You do not have anything to

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded our expectations when it came to getting the finished product in and installed. They did it in a much more timely manner than we expected. The workmanship onsite was excellent.

Current Referrals

Current Referrals - We referred some friends, and they have been in contact with the same person at The Frog that we used.

Recognized Excellence

Recognized Excellence - Angela was very knowledgeable about our choices. She recommended the product that we got.

Additional Comments

Additional Comments - We are totally satisfied with the service. I have used them in the remote past. If we have any leads we will recommend their services.

These people are extremely professional and know windows. We had them install automated blinds in our living room and our Master Bedroom. We ended up later having them come back and install some in our dinning room. They look for the best product for your needs as well as style. Simply amazing place!

Value

Value - These are premium blinds, but they are a perfect match with my existing blinds, and the materials are great.

Areas Of Satisfaction

Areas Of Satisfaction - The designers who came to my house were extremely knowledgable, and I appreciated their ideas on how to manage the bright light in the house.

Recognized Excellence

Recognized Excellence - Pilar Gibbs and Eli

They are a great company to work with.

Improvements

Improvements - They did everything correctly.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all my expectations. Hunter Douglas is a great product.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded in all areas

Professional and knowledgeable across the board - design service, product range to installation.

They are great.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations by being kind and easy to work with.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela and Alfredo for their exceptional service.

Additional Comments

Additional Comments - I would use them again.

Very satisfied with all their work. They were on time and efficient.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations in sales and installation, both men were excellent.

Recognized Excellence

Recognized Excellence - I would like to recognize my saleswoman Angela for her exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They were completely professional. I have no complaints.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela and the installer.

Additional Comments

Additional Comments - I would highly recommend them.

Additional Comments

Additional Comments - Everything was perfect! They are an outstanding company. All of the employees are professional and helpful. They also follow through and I would recommend them highly to anyone needing window coverings.

They are very thorough.

Areas Of Satisfaction

Areas Of Satisfaction - The finished product exceeded my expectations.

Recognized Excellence

Recognized Excellence - They were all exceptional.

Great customer service

Areas Of Satisfaction

Areas Of Satisfaction - Service& quality

Recognized Excellence

Recognized Excellence - Angela

Additional Comments

Additional Comments - Ordering was quick and easy & shutters arrived in promised timeframe

Knowledge

Knowledge - Angela was very helpful with her recommendations for window coverings for my home. I was indecisive but she was very patient me until I made a decision. I am very happy with what she recommended.

Measuring & Installation

Measuring & Installation - The installation team was great. They were efficient and knew what they were doing. They also cleaned up and took away all the trash associated with the installation.

Quality Of Materials

Quality Of Materials - I love all of my window coverings.

Problem Resolution

Problem Resolution - I had no problems.

Areas Of Satisfaction

Areas Of Satisfaction - Level of expertise and knowledge of their products.

Recognized Excellence

Recognized Excellence - Angela

Areas Of Satisfaction

Areas Of Satisfaction - People are very pleasant and knowledgeable

Recognized Excellence

Recognized Excellence - Pilar

Additional Comments

Additional Comments - Installers are wonderful

It was all-around good service from start to finish from THE FROG Blinds Shutters Drape's company.

Quality Of Materials

Quality Of Materials - The whole service from THE FROG Blinds Shutters Drapes was fantastic.

Improvements

Improvements - We are all very pleased with the experience.

Areas Of Satisfaction

Areas Of Satisfaction - THE FROG Blinds Shutters Drape's contractors made everything easy to navigate.

Recognized Excellence

Recognized Excellence - Everyone from THE FROG Blinds Shutters Drapes were all good to be fair and had exceptional service.