Wonderful experience!

Improvements

Improvements - They did not fall short. They were absolutely fabulous.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in every area. From ordering to quality to options available. Everything was top-notch.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela and Alfredo, the installer and measure person. They were both great.

Areas Of Satisfaction

Areas Of Satisfaction - Services, knowledge of the product, excellent communication and response

Recognized Excellence

Recognized Excellence - Angela Wilhelm

Additional Comments

Additional Comments - I had warm reception by Angela and the installer, they are very knowledgeable of the product and delivering what they promise

Angela has gone above and beyond to help! Amazing service after everything was already done. The Frog backs their products with excellent service.

Communication

Communication - Very quick response every single time.

Problem Resolution

Problem Resolution - This is where Angela is the person to have on your side. You do not have anything to

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded our expectations when it came to getting the finished product in and installed. They did it in a much more timely manner than we expected. The workmanship onsite was excellent.

Current Referrals

Current Referrals - We referred some friends, and they have been in contact with the same person at The Frog that we used.

Recognized Excellence

Recognized Excellence - Angela was very knowledgeable about our choices. She recommended the product that we got.

Additional Comments

Additional Comments - We are totally satisfied with the service. I have used them in the remote past. If we have any leads we will recommend their services.

These people are extremely professional and know windows. We had them install automated blinds in our living room and our Master Bedroom. We ended up later having them come back and install some in our dinning room. They look for the best product for your needs as well as style. Simply amazing place!

Value

Value - These are premium blinds, but they are a perfect match with my existing blinds, and the materials are great.

Areas Of Satisfaction

Areas Of Satisfaction - The designers who came to my house were extremely knowledgable, and I appreciated their ideas on how to manage the bright light in the house.

Recognized Excellence

Recognized Excellence - Pilar Gibbs and Eli

They are a great company to work with.

Improvements

Improvements - They did everything correctly.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all my expectations. Hunter Douglas is a great product.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded in all areas

Professional and knowledgeable across the board - design service, product range to installation.

They are great.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations by being kind and easy to work with.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela and Alfredo for their exceptional service.

Additional Comments

Additional Comments - I would use them again.

Very satisfied with all their work. They were on time and efficient.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations in sales and installation, both men were excellent.

Recognized Excellence

Recognized Excellence - I would like to recognize my saleswoman Angela for her exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They were completely professional. I have no complaints.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela and the installer.

Additional Comments

Additional Comments - I would highly recommend them.

Additional Comments

Additional Comments - Everything was perfect! They are an outstanding company. All of the employees are professional and helpful. They also follow through and I would recommend them highly to anyone needing window coverings.

They are very thorough.

Areas Of Satisfaction

Areas Of Satisfaction - The finished product exceeded my expectations.

Recognized Excellence

Recognized Excellence - They were all exceptional.

Great customer service

Areas Of Satisfaction

Areas Of Satisfaction - Service& quality

Recognized Excellence

Recognized Excellence - Angela

Additional Comments

Additional Comments - Ordering was quick and easy & shutters arrived in promised timeframe

Knowledge

Knowledge - Angela was very helpful with her recommendations for window coverings for my home. I was indecisive but she was very patient me until I made a decision. I am very happy with what she recommended.

Measuring & Installation

Measuring & Installation - The installation team was great. They were efficient and knew what they were doing. They also cleaned up and took away all the trash associated with the installation.

Quality Of Materials

Quality Of Materials - I love all of my window coverings.

Problem Resolution

Problem Resolution - I had no problems.

Areas Of Satisfaction

Areas Of Satisfaction - Level of expertise and knowledge of their products.

Recognized Excellence

Recognized Excellence - Angela

Areas Of Satisfaction

Areas Of Satisfaction - People are very pleasant and knowledgeable

Recognized Excellence

Recognized Excellence - Pilar

Additional Comments

Additional Comments - Installers are wonderful

It was all-around good service from start to finish from THE FROG Blinds Shutters Drape's company.

Quality Of Materials

Quality Of Materials - The whole service from THE FROG Blinds Shutters Drapes was fantastic.

Improvements

Improvements - We are all very pleased with the experience.

Areas Of Satisfaction

Areas Of Satisfaction - THE FROG Blinds Shutters Drape's contractors made everything easy to navigate.

Recognized Excellence

Recognized Excellence - Everyone from THE FROG Blinds Shutters Drapes were all good to be fair and had exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the customer service offered by THE FROG. The crew arrived on time and always attentive.

Recognized Excellence

Recognized Excellence - I would like to recognize Angela Wilhelm for exceptional service.

The staff was great. Angela was really great to work with, she was very knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - The whole process was very smooth and the people were great to work with.

Recognized Excellence

Recognized Excellence - Angela and the installer were great.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the product was very nice

They did a wonderful job helping me decide what window coverings I wanted for my entire house. Pilar was extremely helpful. They provided stellar service. I would definitely recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - Pilar did a great job. She was very helpful and very knowledgeable. When the guy came to put my shutters in and was missing pieces, someone from the company immediately came to my house with the needed pieces so we did not have to postpone putting my shutters up.

Recognized Excellence

Recognized Excellence - Pilar.

The Frog Blinds Shutters and Drapes is a fantastic shop. Pilar was very thorough when explaining all of our options for window coverings and what the differences were between them. She came out on a Sunday while our house was still under construction to do measurements for our price quote and then she and the installer came out the day before Thanksgiving while we were moving in to do final measurements and put up temporary blinds. They went above and beyond to do a fantastic job and even let us know about a rebate from Hunter Douglas that we were entitled to. I highly recommend The Frog and especially Pilar.

Measuring & Installation

Measuring & Installation - We were so grateful to Pilar and the installer for coming to measure our windows as soon as we closed on the house and put up temporary shades, especially since it was the day before Thanksgiving.

Communication

Communication - Communication was great - we really appreciated being told about the Hunter Douglas rebate

Recognized Excellence

Recognized Excellence - Pilar