They did everything beautifully, with perfect measurements and prompt delivery.
Totally professional from start to finish.
Everyone at The Frog has been very professional and easy to work with. I have never had a problem.
We were very pleased with THE FROG services and ordered from them a second time when we were in need of new window treatments. Angela, the sales person, was very knowledgeable and helpful with color and fabric selection, and Alfredo, the installer, did a great job.
Thanks to Pilar, our entire experience was extraordinary! From her amazing guidance, onsite measuring to the installation, our home looks up to date and refreshed. We have been so pleased with EVERYONE at THE FROG.
Angela at The Frog is great! She is knowledgeable and very friendly. The store has good products. The only downside is that their products and services are not cheap. Otherwise it is a great place.
I was very happy with the products and service.
I was completely satisfied.
Professional, customer focused, knowledgeable, timely service provided.
Great customer service and professional installers
Great experience and service, I appreciated all the communication leading up to appointments. Great variety of options and competitive pricing
I have made several referrals already and will continue to do so.
Very responsive
They were amazing! The best! I'm getting them to do some drapes for my daughter. They were just amazing with customer service, follow-up, and follow-thru. They did great and went above and beyond.
They do great follow-up work. When you ask a question they do all the research and reply quickly.
Angela and the team was great. Provided me numerous options to help me with my wants and needs.
Control System - I purchased both manual and motorized.
Referral Source - I forgot the person's name but we were referred to by someone who worked at Connect One.
Recognizing Excellence - Angela was great! She has really been very helpful in resolving our issues.
They were very good at communication. They were helpful and provided me with their best quality.
Current Referrals - I referred my neighbor. I'm unsure if he actually used the service.
Additional Comments - It was a good experience. Their responsiveness impressed me. They responded in a quick and timely manner.
Additional Comments - We purchased the blinds for a house here in New Mexico. Angela worked with us the entire way. She was wonderful throughout the entire process. We are very satisfied with the end product.
We had a three part experience with Frog Blinds. First, we visited them at their store and saw various solutions to the issue that we wanted to solve. Then Angela visited us in our home with samples and showed us how it would look and third, their installation technician came, installed and showed us the functionality of the blinds we had purchased. Each member of their team was knowledgeable, polite and easy to work with.
Frog Blinds was very knowledgeable about their products and was able to find me the perfect product for my needs. They were courteous, professional and met the timelines projected. I highly recommend them and will definitely us them again on my next project.
New or existing customer - This is the second time I have used Frog Blinds on a home project and I will continue to use them. Blinds are an investment and it is important to get them right the first time.
Knowledge - Frog Blinds was able to show we products that I didn't even know existed and help me hone in on the features that were important to me and not pay for the ones that weren't.
Communication/Scheduling - They have always been timely and met the expected timelines.
Quality of Product - I have had the blinds for a while now and have not had one issue or problem with them.
Measuring and Installation - They did a great job and there were no issues with the original measurements upon install, which I have had with other companies.
Value - This was definitely money well spent and my friends and family constantly comment on our blinds and the options that we have with them.
Recognizing Excellence - They were all very courteous, professional and knowledgeable. They even think to tell you about things you didn't think of to ask.
Additional Comments - I highly recommend this company and would use them again for the quality materials, professionalism and extensive knowledge of the products, which makes a huge difference.
It was a great service. They were very friendly, very responsive. and very professional.
Recognizing Excellence - Selene was very good, and so was Angela.
Additional Comments - I was very happy with their service and the product.
Problem Resolution - When I had concerns, you listened to them and you addressed them promptly and to my full satisfaction. I appreciate the excellent service.
Recognizing Excellence - She was very professional and knew the product very well. She had great communication and helped us pick out specific blinds for each room needs.
Recognizing Excellence - The quality of the product exceeded my expectations.
Tracey was very easy to work with and addressed every concern we had with this major bath remodel. We would recommend the service to anyone needing turnkey help from concept to shopping list.
Jenkins has shown a superior attitude with the repair.
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