Most jobs done were great. This one fell a bit short.
The installation with The Board Store is great. The crews that do the work are awesome. They do a great job. The salesperson does not always understand the nature of the project completely. They do not ask a lot of questions. So some things were not the way I thought they would be.
I felt the Board Store had a commitment to quality and good values.
I'm hoping to have them do more work next summer.
We definitely will recommend The Board Store to anyone thinking of any type of home improvement.
Work is excellent.
They were very friendly and easy to work with.
Your work costs more than some of your competition, but after having you do two projects for us (Shower upgrade and deck replacement) we are convinced you are worth it.
Martha of The Board Store was our first contact. She is friendly, knowledgeable, excels in color/design and helped us choose flooring, shower walls, hardware, vanity countertop and paint. Dominic of The Board Store completed a 4-day project in our upstairs bathroom. Removed an antiquated tub & surround, installed a beautiful walk-in shower with high quality materials. He was professional, efficient, and a great problem solver, as we own a century old house. He was assisted a couple days by a plumber but amazingly did most of the work himself. Both of the crew were well organized and kept area clean.
Excellent products and people. Issues corrected immediately. Total professionals. 10/10 would call again.
the communication or lack of and the project timeline were very disappointing
Great service. I appreciate being recognized as a return customer with a discount on my next service snd continued communication with products and services that we might want in the future
Did a great job. Had a small problem and called several times and told they would call back but never did. Problem was finally resolved by someone else. This small thing negated all of the good that was done.
Excellent from quote to completion.
I liked the fact that once the work was started the crew kept to the time frame. This included the plumber and electrician and my whole project was done in 5 days. They all did an excellent job.
We highly recommend the Board Store. Prompt estimates, good quality doors and windows and the installation crews are very knowledgeable. They come and they get the job done right!
I will always be open to working with The Board Store for the quality of their products, the end result of the work, and especially the caliber of the employees.
We recommend your business to all.
We would highly recommend choosing the Board Store when doing home improvements and look forward to working with them in the future! Excellent craftsmanship and top quality products.
I don't like the 1.5" high door threshold.
People that I've talked to about the Board Store think it's too pricey!
The board store understood what I wanted, did not try to sell something else to me. They delivered the work on time, on budget, and able to accommodate changes.
From start to finish, they did an awesome job. The installation was professional and very clean. They were very knowledgeable and helpful.
Would have been a 10 except for the countertops and office personnel.
My bedroom screen still isn’t here. We have not been told when it will come in. The bill said it needed to be paid immediately. However, to me, the job is not finished because I do not have a bedroom window screen.
we like the appearance of our new walk in shower.
We are so pleased to have the work finished. It looks great!!!
I’m done talking about our 3 month remodel of a bathroom; but we are very happy with the workmanship done!
Very helpful in the designing of what we want & communication was very good. Martha is also fantastic.
On time, quality workmanship
Estimate came in fair price, way cheaper than some companies. Worked with and made suggestions on projects. Listened to our needs and wants.
Always been pleased with all our projects with the board store so far!
Be sure and ask a lot of questions.
If it were not for this project, I would have rated them a 10, but I will have to rate them a 5.
I have had home improvement stuff done over the years and I should have used The Board store many years ago. They were pretty awesome. I will continue doing business with them if I have any other projects down the road.
Very professional and efficient.
Great product, reasonable pricing, and excellent work!
I think everything I mentioned is indicative of the care I received.
I am likely to recommend The Board Store Home Improvements to a friend. If I have to have any more work done, I'll be using The Board Store Home Improvements.
I believe that this is a company that you can trust. If there were to be anything wrong, they would improve it without arguing. Even though I had some problems and the door was the wrong one, it did not matter much to me that I did not get the wrong door. In the end, I trust The Board Store.
We were looking for increased use of our porch for the fall and winter seasons coming. We are quite happy with the results of the new porch and walls we put in. We are also happy with the new windows compared to the plastic windows we had before, for the increased view of the area we live in.
The installation process.
Friendly, easy to work with, knowledgeable, and did a great quality job
All of your employees make the process so easy. The installers arrived on time. They explained what they were going to do. They kept me informed as they did the work. They cleaned up. I have a new beautiful door.
They are a respected business in town, and I have worked with them on window replacements, and they are very efficient. I have had the windows for ten years but I do have another window project for next year, when I can afford the project. I feel a certain trust, and Manny came to my home and was very helpful and gave good advice. Best wishes to the company, as they are respectful.
My experience last time and this time was excellent.
We have had 3 projects completed by the board store. Windows first, but cannot pop them out for cleaning. They r stuck in track. Large living room window project was next. Wood of window does not match trim. Last project are in comments above
Work was done exactly on the time that was estimated. They were creative in working around entry of our Ethernet cables that power all of our in house technology.
The process from start to finish
We will show of the work. We have heard horror stories of huge costs for a project like our.