I am very pleased with the service I received. My new bathtub/shower looks wonderful.
looks very nice
I'm very satisfied with their work.
The service we got from The Board Store was one thing. The men who did the construction were good, efficient, and always on time, but the gentleman who owns the place is rude and very cocky. The work was excellent. I have nothing to complain about the workers or quality, but he's a jerk. That 's it. Everything I'm going to tell you has nothing to do with their employees or the work quality; It's just that guy from the Board Store who owns the store--Miles. Miles needs some lessons in bedside manor.
I have nothing but praise for the man who put it in. The job is lovely.
Work Done Right - We had something that wasn't quite right, but the gentleman who did the work immediately came back and fixed it. As soon as we called to tell them we were unhappy with something, they came back to repair it.
Recognized Excellence - Two installers were A+
They were excellent. I bought furniture from them in the past as well, and I trust them.
Additional Comments - They are fabulous and I cannot say enough about how fantastic the company. Nothing I have ever purchased has been a disappointment.
Additional Comments - I'll be calling them again the next time I need work done.
The people who worked on our bathroom, primarily Russ, and the plumber, I believe his name is Joe, were wonderful. We did think the price was high, but the quality of workmanship, knowledge and friendliness were excellent.
Quality Of Workmanship - Russ is phenomenal at what he does. He showed us his work and recommended some touches that we truly appreciated. Joe(hope I have the right name) is an excellent plumber and we appreciated that he made sure the job was done right.
Current Referrals - We have recommended them to people in our neighborhood
Additional Comments - I've been very satisfied every time I use the board store. I've been very happy and pleased with their work.
Additional Comments - I have used the Board Store for multiple projects in my home and am very pleased with their work. They are very professional.
they jus do high quality work and im just satisfied..
Areas Of Satisfaction - I would say their work is just exceptional.
Areas For Improvement - They did not fall short of my expectations in any area at all.
Recognized Excellence - The installation crew was exceptional!
Areas Of Satisfaction - The Board Store met and exceeded my expectations with everything.
Recognized Excellence - I would like to recognize both of my installers. The storm came in quicker than expected so they were soaking wet while putting in my windows. I appreciate that they stuck it out.
Areas Of Satisfaction - My kitchen turned out better than I could have ever imagined!
Recognized Excellence - Brandy was a dream to work with, she walked us through each step laying out our options and explaining the price points.
Recognized Excellence - They all did a really good job from customer service to the sales all the way to the workers and the response when I had a small problem, everything was fine.
Current Referrals - The workmanship was very good.
I already referred someone.
Areas Of Satisfaction - The crew was really good and the salesperson was really nice.
Additional Comments - The Board Store was outstanding and I was impressed with their work
Additional Comments - They did a very good job. We are pleased with their work. They kept everything clear and safe. And the work was done in a good amount of time.
The Board Store does good work.
I would say that they were good with communication and cleaned up and the work was high quality.
Areas Of Satisfaction - The process of service and quality met/exceeded my expectations.
The Board Store provided excellent service and product in replacing our windows.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Board Store as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys