About this company
The Board Store
Local Number: 1-608-782-8877 Toll Free Number: 1-855-944-7655 Show more
Local Number: 1-608-782-8877 Toll Free Number: 1-855-944-7655
The Board Store Home Improvements is a team of home improvement professionals dedicated to providing superior value and service to homeowners.
We'd love to build a relationship with you, but we want to make sure we're a good fit for you and you end up delighted with your installation. We don't do high pressure sales and we don't play price games. We ask what you want, suggest the best solution and give you the best everyday price we can. No "if you sign today" this is your price shenanigans. Just straight forward, honest pricing. That's how we'd like to be treated so why wouldn't we treat you that way?
We offer a 10 year labor warranty - probably the strongest in the home remodeling industry. When you know your work is done right the first time you eliminate the stress of worrying about the results. Installations are done by our full-time employees who are dedicated to serving you as evidenced by the amount of repeat customers and referrals that we receive.
Call or visit us today. We look forward to delighting you! Hide
Types of work
GuildQuality surveys
Badges
Photos 14
Customer satisfaction
Of 3959 customers surveyed, 2434 respondedReviews 1712
Of 2434 respondents, 1712 left a reviewRecent reviews
Terence S.
I don't know anyone who needs home improvements at this time.
Customer in Onalaska, WI
They did good work. There was delay due to a shortage, and it took longer expected. I understand everyone has had shortages, even my own friends have.
Additional comments
Recognized Excellence
Recognized Excellence - I would like to recognize the entire staff for their exceptional service.
Customer in Winona, MN
I would absolutely recommend The Board Store and when the next project comes for me, I will seek their partnership again.
P.O.B.
Additional comments
Communication
Communication - Kept us informed of when product was expected to arrive. Didn't leave us wondering what was happening.
Areas Of Satisfaction
Areas Of Satisfaction - The Board Store exceeded our expectations. Our expectations were high which is why we selected them to do the job.
Lawrence S.
After having dealt with the B.S Starting with the ordering of my windows dealing with the sales person. I did not have to drive into La Crosse, they bring a sample window with them and help with picking out what you would like, measure everything, take time to make sure you have info on how it will go. Any questions later are answered within a reasonable time limit. COVID-19 problems with manufacturing, delivery and install, I was kept up to date and the changing time frame. Installers did a very good job, along with being friendly and informative. They also found some hidden issue with one of the windows and ordered the part right away. I used the Board store based on things I heard about them from friends and a neighbor that had work done, over the last 45 years. HEY GUYS DON'T CHANGE !!! l
T.O.S.
I have already recommended the BS to other individuals. We utilized the BS for our home window project 6 yrs ago, and once again I was impressed with the BS work crew - pleasant, competent, and either Miles or their mother's taught them well - because they clean up after themselves.
R.O.E.
Very
William G.
They've done quite a bit of work for us, and we're very happy with them.
W.O.P.
They were all master craftsman, they were so excellent with dealing with owners and animals. They were super careful and cleaned up when they were done.
Kathy V.
I am so surprised at how much warmer it is with the new door.
Customer in Ettrick, WI
Additional comments
Areas For Improvement
Areas For Improvement - No improvement needed. Excellent workmanship and nice staff.
Additional Comments
Additional Comments - We are very satisfied with our new window and also our bathroom. Thank you
O.O.C.
Great products and great installation
R.O.A.
Workers were polite, knowledgeable, responsive, and reasonably efficient
Kathy K.
The Board Store was pleasant, timely, and provided good products and service.
Joanie P.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - Did a phenomenal job, meticulous in everything they did!! Very very happy with end results! Very respectful crew!
S.O.B.
They did an excellent job and worked with us very well to make sure that we were happy.
Customer in Stoddard, WI
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They did what they said they would do and they did it well.
J.O.P.
Was on time and did nice work.
Gretchen K.
I was impressed with the service I received from start to finish. They communicated and
Additional comments
Professional & Organized
Professional & Organized - Each employee I interacted with was very professional and friendly. They explained things thoroughly, and I felt confident knowing what the next steps in the process were and what to expect.
Communication
Communication - Very impressed with their transparent and responsive communication. They communicated often and in different formats (i.e. phone and email) to meet my individual needs.
Clean & Safe
Clean & Safe - I really appreciated how clean and organized they kept the workspace. They closed off the rest of the house to avoid unnecessary mess, and I came home to very clean space each day. They kept various tools and materials out of the way as well.
Customer in Sparta, WI
Additional comments
Installation Crew
Installation Crew - Very professional and safety conscious
K.O.B.
Additional comments
Lead Source
Lead Source - We had previous work done a few years ago and my dad also had used the board store.
Ed R.
The Board Store is very professional.
P.O.J.
They have always done a great job.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations by their efficiency, fast and knowledgeable work. They never wasted time.
D.O.D.
Sales rep was knowledgeable about product and installation was flawless. Great to work with.
Joel L.
We would recommend the Board Store to friends based on the quality of their professional staff.
