About this company
The Bath Authority of Indianapolis
At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experience! See for yourself why our customers loves us from our baths, showers, and walk-in bathtub products to our superior customer service!
Types of work
GuildQuality surveys
Badges
Photos 12
Reviews 38
Of 39 respondents, 38 left a reviewRecent reviews
Customer in Cicero, IN
Product is beautiful. Simeon is awesome. His work quality, communication & professionalism is extraordinary. Love our tub to shower conversation!
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Shane S.
Additional comments
Additional Comments
Additional Comments - We will definitely recommend and use TBA in the future. Thank you
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Marlene B.
I did refer you to my friend Tamara Simonds. She is getting a new shower from Bath Authority.
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Customer in Greenwood, IN
I didn't like the way they ended up leaving gaps at the corners of the walls, in the tile, and things like that without covering it and finishing the floor around it. They chipped the tile, and I'm not happy with that. I'm not happy with the financing, what the payments are, everything that was done, and having other companies in their name take money out of the account for a down payment. They told me what it was going to be, and that was fine at zero percent interest. They didn't follow up right. They are paperless, and they haven't sent me any paperwork or anything. I'm at a loss in what to do.
Additional comments
Professionalism
Professionalism - They did pretty good.
Communication
Communication - I think he was pretty good.
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Customer in Indianapolis, IN
I had problems with the dealer and the distributor. I will not recommend them to anyone.
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Joe B.
They did very good work and a timely installation. They had very good communication.
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Greg H.
Out standing service. Installer Simeon is a true professional craftsman.
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Customer in Winchester, IN
We love the new shower. The design process was good. We had a little trouble with the scheduling piece. They couldn’t get it done in one day, because they were late both days, due to the fact they did not have the parts they needed. They also had to make a run to a local hardware store for parts. The bottom line is the product was great, but installation wasn’t as promised. I would recommend it, but they need to tweak the installation process.
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Anna B.
The finished product exceeded my expectations...loving my new tub/shower!
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Susan G.
The Bath Authority of Indianapolis left the house and bathroom a mess.
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Christopher R.
Has to come back to fix 3 things, left mess in my yeard, and ruined the other side of the wall in my music room.
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Garbrielle D.
It's a beautiful looking shower that I really would recommend to everyone!
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Deborah C.
Great job - explained everything to me with the steps they took to replace my outdated fiberglass shower., I hated that shower and now my master bath is stunning! I know this will increase my home value now,.
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Cathy C.
Kathleen H.
Charles H.
Jason F.
Becky B.
Customer in Greenwood, IN
Kevin D.
Customer in Greenfield, IN
Customer in Carmel, IN
Dale P.
Debbie W.
Kathy M.
GuildQuality
Customer feedback report
