Missing hardware for vanity and medicine cabinets. Missing trim to complete shower. Both medicine cabinets came in damaged. One of faucets was not what I ordered.Installers were very unprofessional. Flooded basement twice. Damaged bathroom ceiling. Was here 3 full days and nothing is complete. 2nd bathroom not even started. Noticed on Sunday my hot water line is leaking.

Lower price

Was told it would be a 1 day install. Still wasn’t finished the second day and was told that someone would be back the next day to finish. No one called or showed up or called on the third day so I called and complained. Said that they would call back but never did. It’s been 5 days since this was started. Don’t know what will happen tomorrow. Have to wait and see. Very unhappy costumer!!!!!!!!!!!

I've had such a positive experience with all I have been in contact with.

Love it Kenny and Romeo are the bes

I have already shown my two neighbors our shower and they loved and passed on your contact information, one I actually referred on your app.

Old to new!! I couldn't be more happier about my new shower!!!

Cleanliness

Cleanliness - Never saw a dust!! Great group!!

Additional Comments

Additional Comments - Thank you again!!!

Additional Comments

Additional Comments - The materials were received and the work was completed as promised. The install was great and looks fab! It's hard to find this kind of service these days.

Additional Comments

Additional Comments - Alexander Naida was awesome. He knew what he was doing and was very knowledgeable. He cleaned up after himself. He was nice and really good.

Scheduling Accommodations

Scheduling Accommodations - it was very easy to schedule an apointment.

They did a very good job.

Additional Comments

Additional Comments - I would recommend them. They were very nice and did a wonderful job.

Additional Comments

Additional Comments - We highly recommend Bath Authorities. Very professional and knowledgeable staff from Start to finish. Love our New walk in shower. Absolutely beautiful.

Scheduling Accommodations

Scheduling Accommodations - I was aware of the schedule and they kept me informed

Everything went smooth from start to finish!

Scheduling Accommodations

Scheduling Accommodations - The job was scheduled within the week and finished the same week.

Professionalism

Professionalism - Everyone I dealt with throughout the ordeal was very courteous.

Excellent job.

Cleanliness

Cleanliness - It was very cleaned

Additional Comments

Additional Comments - I will recommend to anyone.

I would recommend them.

Our installers, Pete and Brian, were very professional and the inflation was done in a very timely manner. Their work was very meticulous,

There are a few issues that Bath Authority is working on,but I could change my mind if they get those things taken care of. In all so far yes I would recommend them.

I was pleased with the service. DJ Carver did an excellent job. He came in the morning when he said he would and finished in one day.

They did a great job, got there on time and job was finished in a very timely manner. Very professional job and great to work with. They did great on clean up after the job was finished. Highly recommend !

The Bath Authority was exceptional and flawless. I am more than overwhelmingly pleased with the work that was done.

Yes I would recommend! The service was very professional and I am very pleased with my new shower!

From the beginning process with Patrick, scheduling with Andre and construction by Kenny, it was a terrific experience I would highly recommend. My new shower is absolutely beautiful. I love it!

I have already recommended The Bath Authority of Cleveland to a friend who is working with them to get two bathrooms done.

John made the process of choosing Color, Design, Fixtures effortless. Dave, Kenny completed the install in 1 day. Their workmanship, attention to detail and housekeeping was exceptional. Customer Service was courteous, helpful and a pleasure to deal with. I Highly Recommend "The Bath Authority".