Overall, I am satisfied.
Work Done Right - I did not have to call them back.
Value Received - They were the best company to do it.
Areas For Improvement - Tadlock Roofing, Inc. did not fall short of my expectations.
Areas Of Satisfaction - They did what they said they would do.
Recognized Excellence - I would like to recognize the manager that I dealt with for his exceptional service.
Great customer service start to finish, answers to all our questions; beautiful product.
A professional company
Contractor Knowledge - Definitely stayed on top of things, start to finish.
Communication - Updated throughout project
Installation Crew - Very professional and organized right through to clean up
Quality Of Materials - Yes as they reviewed everything
Quality Of Workmanship - Absolutely
Clean & Safe - Daily
Work Done Right - Passed first time
Problem Resolution - Yes as there was another contractor and they handled it with professional communications
Schedule - Yes
Appointments & Meetings - Phone meetings absolutely
Value Received - Fabulous
Areas For Improvement - None
Areas Of Satisfaction - Crew, delivery of supplies, cleanup and updates
Recognized Excellence - Khalil
Definitely recommend this company to anyone wanting a beautiful roof.
Contractor Knowledge - Contractor was upfront and honest from the start.
Areas For Improvement - Company was amazing to work with.
Areas Of Satisfaction - Inspection and communication exceeded my expectations.
Recognized Excellence - Everyone worked with was amazing.
Additional Comments - Keep doing an amazing job.
I met with several contractors before Tadlock. Tadlock answered my questions and explained exactly how the protect would go. They were flawless!
Quality Of Materials - They explained the options and helped me choose what was best for my home.
Quality Of Workmanship - Ok
Appointments & Meetings - Ok
They didn't communicate with me. Employee was having girl friend problems. Follow through on correcting problems with completion of job.
Areas Of Satisfaction - Communication in the local office is amazing!
Recognized Excellence - Jessica and Kali were both so quick to reply to emails- phone calls! Bill was great replying to text and CJ was super nice when he was here and checking on the crew.
I highly recommend Tadlock Roofing! Fair pricing and excellent communication and workmanship.
Quality Of Materials - Top quality materials
Additional Comments - Top notch customer service and support!
Quality Of Materials - Good
Very professional crew and left area clean and picked up
Communication - very pleased with promptness in
Quality Of Materials - everything was perfect
Areas For Improvement - They were perfect for us
Areas Of Satisfaction - All from Start to Finish
Recognized Excellence - Everyone
Additional Comments - just a satisfied customeer
It's very hard to find a good quality contractor but Tadlock Roofing is definitely one to call.
Quality Of Materials - All products used in this job was name brand and top quality
Recognized Excellence - Excellent job done.
Quality Of Materials - My roof is beautiful.
Areas Of Satisfaction - The actual roofers were fantastic. Professional, considerate, cleaned up all nails constantly.
Great job
Contractor Knowledge - Very knowledgeable
Professional & Organized - Very professional
Communication - Great communication
Installation Crew - Very organized and professional
Quality Of Materials - Yes
Quality Of Workmanship - High quality workmanship
Clean & Safe - Cleaned up after themselves
Work Done Right - To the T
Problem Resolution - No problems
Schedule - Done as schedule
Appointments & Meetings - Was there and got the job done!
Value Received - Highest value, will recommend to anyone!
I have already recommended Tadlock Roofing to anyone interested in a new roof .
Contractor Knowledge - I own two properties and contracted Tadlock Roofing to replace both of my roofs . This is the most professional and knowledgeable company that I have ever worked with .
Quality Of Materials - Tadlock roofing uses only the highest quality material .
Problem Resolution - I also had gutters installed and after they were finished I had expected splash guards installed . I called about that minor issue and they came the very next day and installed them . WOW , WHAT A GREAT COMPANY !!!
Areas For Improvement - No areas fell short of my expectations.
Recognized Excellence - Ken Brady is so courteous and professional . Dealing with him is a pleasure . He really does a great job . The office staff is also very helpful . I have been informed of everything step by step of scheduling for both of my projects with Tadlock Roofing . They do an awesome job .
Quality Of Materials - I am satisfied with the work and materials
Areas For Improvement - none
Areas Of Satisfaction - They took care of everything
Recognized Excellence - everyone i talked to was very friendly and accommodating
Great work.
Contractor Knowledge - Very knowledgeable.
Quality Of Materials - Quality is great.
Areas Of Satisfaction - The work was completed in one way and looks to be great quality work. They also came out twice for touch-ups at their own discretion.
Every aspect of the job from sales to follow up inspection was completed on time and the roof looks great.
Quality Of Materials - The roof looks great.
Problem Resolution - No problems to resolve.
Areas For Improvement - N/A
Areas Of Satisfaction - The entire process was smooth with good communication along the way.
Recognized Excellence - Mr. Catalano and Mr. Bennett
Quality Of Materials - Love the color and durability of the shingles
Robert Shay is Sales Consultant. He spent lots of time with us and was excellent in giving details about all aspects of putting the new roof. He showed the materials that were going to be used. He always returned our calls to answer our concerns.
Contractor Knowledge - Nelson Ferrer was the supervisor and always on top of everything answering and attending details. Josh Dias also a great supporter in this project. Both did excellent job in correcting and attending minor details after roofing is done
Professional & Organized - Jason Bellflower, Manager (Tallahassee) was very helpful in submitting our application for MYSAFE FLORIDA HOME rebate program.
Communication - We are extremely pleased with Ms. Madison Gulli Callaghan, Office Administrator. She’s on top of everything and the key player to help us to submit required paperwork to MYSAFE FLORIDA REBATE program. Thanks Madison.
Areas For Improvement - Every one did their best in communication.
Recognized Excellence - Robert , Nelson, Josh, Alex and Madison
Additional Comments - Overall, we are very satisfied with TADLOCK ROOFING
Outstanding from start to finish!
Areas For Improvement - None
Areas Of Satisfaction - All!
Start Dates for project were not met and I had to call to find out why.
Contractor Knowledge - Tadlock was knowledgeable to my project.
Professional & Organized - I was quoted for what I wanted
Installation Crew - Crew was organized and professional once my project started
Quality Of Materials - Quality Materials were used
Quality Of Workmanship - It appears that the workmanship is of good quality
Clean & Safe - Job site was kept clean and safe
Work Done Right - As far as I can see, the work was done right. I haven’t had any issues with the new roof as of yet.
Appointments & Meetings - The Estimator was on time and answered all questions
Value Received - While not the cheapest, I feel that I got a fair value.
Areas Of Satisfaction - Finished in one day, cleaned up their mess and haven’t had any issues since new roof installed
Recognized Excellence - Even though there were some issues with scheduling, Austin and Dylan did a good job working through them.
Recognized Excellence - Everyone
Additional Comments - Thank you for making good on the gutters
Installation Crew - Roof was removed and replaced in a single day.
Contractor Knowledge - Yes
Professional & Organized - Yes but also friendly
Communication - Yes by phone and at the doorb
Installation Crew - Very
Quality Of Materials - “The best”
Quality Of Workmanship - Yes, what a job, they worked so hard!
Clean & Safe - Very
Work Done Right - Yes
Problem Resolution - I didn’t notice any problems
Schedule - Yes
Appointments & Meetings - Tadlock roofing is .100.%
Value Received - I sure did and more.
Areas For Improvement - None
Areas Of Satisfaction - Everything
Recognized Excellence - Justine sold me!!!
Additional Comments - Just so pleased!
On time. Efficient. Communicated well. Wonderful clean up after roofing
Problem Resolution - No problems
Areas Of Satisfaction - Wonderful guys. Worked hard and knew their business
Recognized Excellence - Supervisor was excellent before during and after. Do not remember his name
Tadlock Roofing did a great job putting a new roof on my home, these people are real professionals! I highly recommend this company, anyone would be pleased and very happy with their work. When the work is done, they pick up every scrap and leave everything in great shape!
Installation Crew - They worked in 100 degree weather and finished in one day from start to finish, amazing!
Quality Of Materials - Four days after installing my new roof, we were hit with a hurricane! Winds were over 60 mph but there was no damage, the new roof was put to the test and passed!
Quality Of Workmanship - I couldn't be more pleased, those men were experts at their job.
Areas For Improvement - They EXCEEDED my expectations!
Areas Of Satisfaction - The entire process was easy, no stress, and since I never had to get a new roof before, it was a pleasant experience.
Areas Of Satisfaction - Overall professionalism and conduct of sales, install and inspect crews/individuals exceeded expectations. No doubt, they are the reason why Tadlock is so highly rated in the roofing contractor industry/field.
Current Referrals - Not presently, but you mau expect that when opportunity arises, I will recommend Tadlock.
Not in central fl. Need more oversite by home office
Areas Of Satisfaction - The final project is lovely
Recognized Excellence - Josh Andrews
While the salesperson was professional, the installation crew were not. I have old shingles hanging from my tree outside my second story bedroom window, and unpainted siding from required repairs following the new roof.
Additional Comments - They dropped off the dumpster the day before. Workers showed up at 7:30 am and worked until after 8pm to complete the roof in one day. Very quick and we are very happy with our new roof!
Areas Of Satisfaction - The job was completed in 1 day, even after starting around 10 am.
Recognized Excellence - Michael Nixon
Additional Comments - Glad I went with Tadlock.
Problem Resolution - Had no problem
I would never to do that
Quality work and customer service
Contractor Knowledge - Very helpful when making choices
Professional & Organized - Well organized
Communication - Answered all my questions, always helpful.
Installation Crew - Good crew
Quality Of Materials - Trusted quality materials
Quality Of Workmanship - Attention to detail
Clean & Safe - Doubled checked!
Work Done Right - No problems!
Problem Resolution - No problems
Schedule - Always kept me informed
Appointments & Meetings - No problems
Value Received - Trusted company
Areas For Improvement - None really, this was an excellent experience.
Areas Of Satisfaction - Was kind of dreading getting a new roof. Tadlock made it a pleasure all the way around.
Areas Of Satisfaction - Great job
Recognized Excellence - The work crew
Additional Comments - Great job and very satisfied with outcome and price and professional work done.
Tadlock were great. Meet all of our expectations.
Recognized Excellence - The man and his sons that were on the roof. Amazing
Current Referrals - I already referred the Browning’s who live in Madison Florida
Areas For Improvement - No surprises. They communicated well, stayed on schedule and did the work that was quoted in a professional and expedient manner.
Areas Of Satisfaction - Communication and timeliness
Recognized Excellence - Drew Eppes
Areas Of Satisfaction - I am most satisfied with their speed.
Additional Comments - Best Roofer ever! Men worked so hard and cleaned up beautifully. Finished the reroofing shingle job in two days. The administrative personnel are friendly too. I hired Tadlock a second time to seal my flat porch roof. The warranty of the work is awesome. When my porch had a spot that leaked after initial repair, a technician was out within the week to patch it up. I got a complimentary annual roof maintenance visit for inspection and gutter cleaning. Feeling grateful for such a good contractor!
Areas Of Satisfaction - I am most satisfied with their communication and speed of the replacement.
I had received several quotes from other companies, including Tadlock Roofing. I was very impressed that they gave me a real quote the first time, the best price the first time, there was no sales pitch, and they beat everybody else's quote. On top of that, before I accepted the quote, the guy who came to give the quote climbed the ladder and fixed something for me. There are very nice and caring people. The crew was amazing and cleaned up after themselves. They worked hard all day long and cleaned up by the next morning. Someone from Tadlock Roofing came out to check to be sure no nails or anything else was left lying around. They followed up with the inspection with the county and were just wonderful. I have nothing bad to say about Tadlock Roofing or the product. So far, it has been great.
Installation Crew - The installation crew was definitely organized and professional.
Appointments & Meetings - They absolutely showed up on time for appointments and meetings.
Value Received - I would give a big, giant rating of 4 for receiving a fair value for my money
Areas For Improvement - They did not fall short of my expectations. They exceeded my expectations in every way.
Areas Of Satisfaction - I was most satisfied with the quote, and the overall price was amazing. The customer service and attention, follow-up, timeliness, and everything that entails their service were great.
Current Referrals - I told Michelle Natt about my experience with Tadlock and the roof and I know she is definitely needing a new roof. I gave her the information, but haven't followup up on the referral.
Recognized Excellence - I would like to recognize Nick. He gave me the estimate and got the ball rolling.
Additional Comments - I would like to say that Tadlock Roofing is amazing.
Recognized Excellence - Josh Andrews
When evaluating Tadlock Roofing for a roof replacement project, they were very professional and took time to understand concerns about the current state of the roof. Tadlock took time to recommend changes to the roof to help improve the overall quality of the property. The construction team was prompt and courteous the entire time at the project site. The final work product was as advertised and was delivered according to the agreed upon schedule. To date, there have been no issues with the final work product.
Areas For Improvement - Tadlock Roofing met all of my expectations to my satisfaction.
Areas Of Satisfaction - I very satisfied with the decking repair and the extension of the attic venting. There were some flaws in the original roof, where the roof was inadequately vented which caused a high degree of wood rot. This was fixed to my satisfaction.I was satisfied with the post construction clean up. I would say that the crew managed to catch 97% of all nails and debris resulting from the removal of the roof.
Current Referrals - I am not aware of anyone in need of roofing services at this time.
Recognized Excellence - I would like to recognize Dan Bennett for working with my on several improvements and acting as the point person for questions, concerns, and overall communications.
Although I didn't want to get a new roof, my homeowner's insurance forced me to. Tadlock Roofing made it as easy as possible and did a great job.
Areas Of Satisfaction - The scheduling was easy and the people who came were courteous. They worked hard and got it done in two days. It's a pretty big house.
Current Referrals - Everybody in Florida has to replace their roof every year the insurance company says you have to. When Tadlock got on the roof they didn't have to replace any boards, but I had to replace the roof because the insurance company said I had to.
Recognized Excellence - The foreman was great and his people did what they were supposed to do. They were very courteous. We had a hurricane come through and had to push it back. The two ladies in the office who helped with the scheduling communicated effectively.
There were issues caused and the delay in starting the roof. I expected better with their reputation in this town.
Problem Resolution - When I called with my concerns they came and fixed them.
Areas Of Satisfaction - I am most satisfied with the way the roof looks. They had detected some damage and fixed it. I appreciated that.
Recognized Excellence - I would like to recognize the salesman and the lady in the office that did the scheduling for their exceptional service.
Work Done Right - There was a problem with the weather, I got a stain on my ceiling, and they fixed the issue
Areas Of Satisfaction - I am most satisfied with they immediately fixed an issue that I had.
Areas Of Satisfaction - It was an overall good experience.