Joseph Krueger, the Tadlock representative, was exceptional in every possible way. His good character, sincere interest in meeting the needs of my specific situation, and patience in answering my technical questions in the weeks following his initial visit to my home were greatly appreciated. Joseph was the reason i chose Tadlock roofing.

Tadlock's reputation, Owens-Corning certification, and their salesperson's authenticity made them stand apart as the obvious choice. There were no slick sales pitches! David patiently and professionally answered our many questions with factual information, and followed up with us throughout the process. The quality of the work appears to be excellent. So far, we are 100% satisfied and happy that we chose Tadlock.

Shingle Appearance

Shingle Appearance - We are very happy with the appearance of our Owens-Corning shingles!

Quality Of Workmanship

Quality Of Workmanship - The roof looks beautiful!

Areas Of Satisfaction

Areas Of Satisfaction - Quality of materials, workmanship, and salesperson's low-key demeanor, knowledge, attention, and follow through.

Recognized Excellence

Recognized Excellence - David Benauer, salesperson, who went above and beyond to be honest, accessible, patient, and actually follow through when it was needed.

Areas Of Satisfaction

Areas Of Satisfaction - Great service start to finish

Recognized Excellence

Recognized Excellence - David Gregory. Very knowledgeable answered all questions

It was refreshing today to have a knowledgeable professional show up today to review my roof/leak. David Benauer communicated his arrival time earlier in the day before he arrived. He knew a lot about my type of roof and home. He talked about roof types and pros and cons along with other services available from Tadlock. I sure appreciated working with him today.

I interviewed 5 top notch companies. Tadlock Roofing was the most impressive. They were informative and communicated well, and their products were of the highest quality. The roof was completed in 2 days even though we had rain. It is beautiful and there are no leaks. They were polite and professional, and cleaned everything up. The price was very reasonable. I highly recommend Tadlock Roofing.

They were timely efficient, and did a great job. This is the second house in five years that they have roofed both times has been very satisfactory.

Professional & Organized

Professional & Organized - Tadlock Roofing did exactly what they said they would do and more as far as I know.

Communication

Communication - We were kept up-to-date on their arrival times both for the materials and the labor

Installation Crew

Installation Crew - Installation crew, very efficient and friendly

Shingle Appearance

Shingle Appearance - Looks great on the roof

Quality Of Workmanship

Quality Of Workmanship - Excellent

Clean & Safe

Clean & Safe - Especially the roofing nails.

Work Done Right

Work Done Right - Yes

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All

Current Referrals

Current Referrals - No, but if I talk to someone that is, I’d certainly recommend Tadlock.

Recognized Excellence

Recognized Excellence - The lady at the front desk

Shingle Appearance

Shingle Appearance - Great work

Shingle Appearance

Shingle Appearance - Perfect

Work Done Right

Work Done Right - Wonderful work. Perfectly done

Appointments & Meetings

Appointments & Meetings - Could not have asked for anything better

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All of them

Recognized Excellence

Recognized Excellence - Everyone

Additional Comments

Additional Comments - Great form first phone call till the end

Please see number 19

Shingle Appearance

Shingle Appearance - Satisfied

Areas Of Satisfaction

Areas Of Satisfaction - Time of completion

Recognized Excellence

Recognized Excellence - Mr. Krueger and Faith

Additional Comments

Additional Comments - TADLOC Roofing did an outstanding job our roof replacement project. Company representative Joseph Krueger presentation and explanation of what the project would involve was very good. He listened to our concerns and answered all of our questions. At no time did we feel rushed or pressured. Scheduling the project was very easy and met our time frame. On the scheduled day the workers were on time and completed the project in one day. That's amazing! We highly recommend TADLOC ROOFING!

Shingle Appearance

Shingle Appearance - I have black shingles and they look very nice.

I had the unique experience of being a salesperson for Owens Corning back in the Maryland area, so I already knew the quality of the materials and the standards of the companies that are approved to represent them.

Shingle Appearance

Shingle Appearance - My wife and I were going for a particular look, lighter in color for the roof and in painting our home. Tadlock was able to provide us with the exact look we were going for.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Professionalism of the salesperson and the crew doing the work

Shingle Appearance

Shingle Appearance - Looks awesome

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded all of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Jordan, the guy who was helping me, for his exceptional service.

Appointments & Meetings

Appointments & Meetings - They were always at least a little bit early, which I thought was great. They did an excellent job of cleaning up after themselves in the yard. They went around the yard two or three times to make sure there were no nails and I thought that was absolutely wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - From the moment we called to schedule the job, everything met our expectations. Everyone behaved professionally. Jordan came in on his day off to help me pick a color and was very kind and courteous. There ended up being a billing issue, and it was taken care of immediately. We talked to three or four roofing companies, and Tadlock Roofing offered the best value for our money and had the best guarantees and warranties.

Recognized Excellence

Recognized Excellence - I want to recognize Jordan for his exceptional service; he was fantastic!

Shingle Appearance

Shingle Appearance - All is good

Problem Resolution

Problem Resolution - no problems

Areas For Improvement

Areas For Improvement - none

Areas Of Satisfaction

Areas Of Satisfaction - completely satisfied

Recognized Excellence

Recognized Excellence - Henry

They did a nice job.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded, in all, it looked great.

Recognized Excellence

Recognized Excellence - I would like to recognize Brooks in Tampa for Sales support and Faith in the front office in Tallahassee.

The experience was less than perfect. The sales and delivery team did not coordinate well.

I've actually used you guys for several projects and plan to in the future. You guys are always very professional.

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing met or exceeded my expectations with their professionalism.

Recognized Excellence

Recognized Excellence - I would like to recognize Josh and Thomas for their exceptional service. They are always excellent; actually, every one that I talked to with is excellent. Tommy and Josh are great.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of the product met my expectations. The cleanliness of the work crew exceeded my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Current Referrals

Current Referrals - I'm on an email loop in my neighborhood and I've already recommended them to everybody.

Recognized Excellence

Recognized Excellence - I can't remember his name. I'd like to recognize the guy who sold it to me.

Areas For Improvement

Areas For Improvement - Tadlock Roofing, Inc. did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I thought the professionalism of Tadlock Roofing, Inc. and the efficiency with which they got the job done was very impressive.

Current Referrals

Current Referrals - I don't know anyone right now who would be interested in receiving information about the services and products offered by Tadlock Roofing, Inc.

Recognized Excellence

Recognized Excellence - I forgot their names now, but I think one of them was Simon. They were all good.

Areas For Improvement

Areas For Improvement - They did not fall short of in any area of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met and exceeded in all areas of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Chris, crew manager doing the job, for his exceptional service.

All the people at Tadlock Roofing were very nice to deal with.

Clean & Safe

Clean & Safe - The job site was kept very clean and safe.

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing was on time and did what they said they were going to do. I couldn't ask for anything better.

Recognized Excellence

Recognized Excellence - I would like to recognize the installation crew. I really enjoyed them. They worked really hard to get it done.

Recognized Excellence

Recognized Excellence - I would like to recognize the office staff. They were friendly.

Additional Comments

Additional Comments - Overall, it was a good experience.

Contractor Knowledge

Contractor Knowledge - I only spoke to them a couple of times.

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing met and exceeded my expectations because they did a good job. The quality is good. I am happy with it.

Current Referrals

Current Referrals - I already gave a couple of people their number. They did a good job. I wouldn't mind sending people their way.

Additional Comments

Additional Comments - The quality is good.

Areas For Improvement

Areas For Improvement - N/a

Areas Of Satisfaction

Areas Of Satisfaction - All areas were exceeded!

Recognized Excellence

Recognized Excellence - David Gregory went above and beyond and truly was a pleasure to work with!

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing met and exceeded my expectations because their customer service was great.

This is my second time using them, I used them 20 years ago for my roof and was very happy then and very happy now.

Areas Of Satisfaction

Areas Of Satisfaction - In every area, communication, setting the appointment, explaining what was to happen, doing the work, and cleaning up afterward went beyond my expectations.

Current Referrals

Current Referrals - My next-door neighbor, Barbara Davis would be interested in receiving information.

Recognized Excellence

Recognized Excellence - I want to recognize everyone for their exceptional service. My insurance company contacted me to let me know they needed a certificate of completion; I phoned the office, and the person who answered immediately provided me with the certificate.

Additional Comments

Additional Comments - It was a very positive experience and I would do it again.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Met all expectations

Recognized Excellence

Recognized Excellence - David Gregory

Areas For Improvement

Areas For Improvement - Everything was great; I can't say enough good things about Tadlock.

Areas Of Satisfaction

Areas Of Satisfaction - Tadlock Roofing exceeded my expectations in terms of the customer service and addressing any questions I had.

Current Referrals

Current Referrals - Joel Salley may be interested in receiving information about Tadlock Roofing; his telephone number is (850) 545-5593.

Recognized Excellence

Recognized Excellence - I would like to recognize Omero and Drew. There were several others helpful as well, including the office staff; they were super!

Tadlock Roofing did a great job on my roof. Their crew was tidy, worked constantly, and was polite, and I could not find a tack in the yard afterward. They were fabulous.

Contractor Knowledge

Contractor Knowledge - Tadlock Roofing was absolutely knowledgeable and helpful regarding my project.

Areas Of Satisfaction

Areas Of Satisfaction - I had very high expectations because Tadlock Roofing has a really good reputation. I could not have imagined anything going better.

Current Referrals

Current Referrals - If anyone says anything, I tell them about Tadlock Roofing and the wonderful job completed by them. I have already left a Google review.

Recognized Excellence

Recognized Excellence - The salesman, Drew, who originally came out, followed up with me and provided exceptional service.

Additional Comments

Additional Comments - I am a very satisfied customer.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize Brian.

Areas Of Satisfaction

Areas Of Satisfaction - They have put on two roofs for me before. I've had the house a long time, and I've always been very happy with them. I expected them to do well, and they did.

Current Referrals

Current Referrals - No, I know someone who is getting a new roof, and I have already recommended Tadlock Roofing to them. They are now using Tadlock Roofing.

Problem Resolution

Problem Resolution - There were no problems.

Areas For Improvement

Areas For Improvement - There was some damage to the front and back of my lawn, due to the equipment used. It wasn't permanent damage, just some burned grass. I discussed it with them and they were willing to do whatever it took to rectify it. There was no need because everything grew back in time. But they were willing to address it.

Areas Of Satisfaction

Areas Of Satisfaction - My expectations were exceeded with the initial sales representative experience. I had a series of questions in reference to the contract and I was very satisfied with amount of time spent on phone with me while I was out of time. My experience with the local staff and office was very positive. The time frame was expected to be 2.5 days and they finished in 2 days. They were here as promised and everything went off ok and I am very pleased.

Current Referrals

Current Referrals - My neighbor is very pleased with their Tadlock experience.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesperson for their exceptional service.

Additional Comments

Additional Comments - It was short and sweet and to the point. I was very pleased with the whole process, especially the time spent on the phone while I was away. It worked out much better than I anticipated.

Areas For Improvement

Areas For Improvement - They did not fall short in any area of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They did a really good job, and they met my expectations, which is a five.

Additional Comments

Additional Comments - They did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - The entire project was done right and on time.

Recognized Excellence

Recognized Excellence - I would like to recognize Dan Bennett for his exceptional service, he was good.

Additional Comments

Additional Comments - I am completely satisfied.

They were very professional.

Areas Of Satisfaction

Areas Of Satisfaction - honestly, professional, organize, offered independent, licensed inspector for insurance verification, senior employee would recheck all work, site left very clean ..........AND...........being all of the above their prices are extremely competitive

Recognized Excellence

Recognized Excellence - Everyone.....the sales man was ALWAYS available

I thought they did a great job. Good communication every step of the way. It was faster than I thought!

Areas Of Satisfaction

Areas Of Satisfaction - Faster than I thought

Recognized Excellence

Recognized Excellence - The crew leader and crew that replaced our roof.

Additional Comments

Additional Comments - The crew leader and crew were totally professional and respectful. They seemed as though they really enjoyed their profession. Thanks, Tadlock!

Professional & Organized

Professional & Organized - Good job guys

Overall good job. Needed to sell house.

My driveway was cracked in 6 places from the delivery truck. Lawn equally destroyed. I have called many times with no resolution

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Excellent

Recognized Excellence

Recognized Excellence - Manager

Additional Comments

Additional Comments - Many thanks

Problem Resolution

Problem Resolution - So far I haven’t had any problems.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Work completed on time

Current Referrals

Current Referrals - Neighbors across the street from me.

Areas For Improvement

Areas For Improvement - NA

Areas Of Satisfaction

Areas Of Satisfaction - Great communication and follow up

Recognized Excellence

Recognized Excellence - All great folks from sales, installation and followup

Areas For Improvement

Areas For Improvement - None, did exactly what they said they would do and in a timely manner.

Already recommended Lance Moore

Contractor Knowledge

Contractor Knowledge - Josh Andrews …top notch job!!!!

Installation Crew

Installation Crew - The installation crew did a superb job!!!!

Problem Resolution

Problem Resolution - No problem

Areas Of Satisfaction

Areas Of Satisfaction - From starting the day of the Tornado.. Josh Andrew’s came out to our neighborhood checked my roof, found we had some roof damage in several areas and placed a tarp over those areas…to giving us quotes for roof and gutters. Loved having it all handled by one company. Family, friends and neighbors have highly praised the look of our new roof.

Recognized Excellence

Recognized Excellence - Josh Andrew’s did a great job from start to finish answer all questions. Also the roofers did a superb job as well. Have been putting the word out about Tadlock Roofing and their quality of workmanship!!

Areas Of Satisfaction

Areas Of Satisfaction - I appreciate tadlock cleaning up well after themselves!

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All

Recognized Excellence

Recognized Excellence - Thomas Catalano