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Quality Of Materials - Based on the research I did prior to deciding to go with the Owens Corning shingles, I am very happy with the final results.
Tadlock Roofing was in a hurry to complete my roof job. It rained during the installation and to meet their timeline they kept installing the roof. They did not abide by the guidelines from Owens Corning, did not trap areas that were exposed to the rain and resulted in the back patio ceiling collapsing and interior attic space getting wet. After asking repeatedly to have them come fix the issues, they say that I caused the issue. They have constantly blame shifted. I would not recommend them for anything.
I always refer them, I have three flippers that use them.
Schedule - They got to us sooner.
Appointments & Meetings - I love working with David.
Areas Of Satisfaction - I am most satisfied with their timeliness and the crews always cleanup good. I never have to pick up nails.
Recognized Excellence - I would like to recognize David for his exceptional service.
Areas Of Satisfaction - The speed of the completion of the roof
Quality Of Materials - Overall, very happy.
Quality Of Materials - I am satisfied with the shingle material and appearance.
I am extremely satisfied with my beautiful roof.
Recognized Excellence - I was very happy with everybody.
Areas For Improvement - They did not fall short of my expectations. I am satisfied with everything.
Areas Of Satisfaction - I was most satisfies with their communication.
Quality Of Materials - Good quality, looks good
Quality Of Materials - Good
Areas For Improvement - None
Areas Of Satisfaction - All
Recognized Excellence - Ryan Overdyke
So far the shingles have held up fine, no issues. I am very pleased I choose Tadlock roofing.
Quality Of Materials - So far the shingles have held up fine, no issues. I am very pleased I choose Tadlock roofing.
Areas For Improvement - There was some damage to the house. Those issues were quickly resolved.
Areas Of Satisfaction - Interacting with the staff and sales. All my questions were answered, phone calls were quickly returned. Showed up on time and did all the work agreed upon.
Current Referrals - I have mentioned how satisfied I was to some of my neighbors. In fact, Mike came out the other day and met with the Schindler's after I told Michelle about my experience. Another neighbor Carol Fried will need a new roof in the coming year and plans to contact Tadlock roofing.
Recognized Excellence - Madison Dionisio was very efficient and knowledgeable. Michael Ballard was great in explaining every aspect of the job. Helping us decide which color singles work best with our house. Working out the roof vents needed to allow for proper attic ventilation. He also gave me a 3D rendering of my roof to help us decide on the single color.
Quality Of Materials - Appears to be good however the time they have been on the roof isn't sufficient to make an accurate assessment of they durability.
Quality Of Workmanship - As of this time, however time will tell whether it was done right.
Problem Resolution - haven't had any problems so I can't say.
Areas Of Satisfaction - Did a good job of cleaning up after the job.
Recognized Excellence - The crew who did work.
Areas Of Satisfaction - All.
Additional Comments - Have used Tadlock Roofing since it was founded for all of our family's roofing needs. Wouldn't think of going with anyone else. Super Professional outfit!
Areas Of Satisfaction - Overall very good experience
Current Referrals - Not as of now
Recognized Excellence - Sales rep Connor McBride
Areas For Improvement - They didn't fall short in any area.
Areas Of Satisfaction - I was most satisfied with the timeliness. They did what they said they were going to do regarding the timing and completion.
Recognized Excellence - I would like to recognize the salesman.
Areas Of Satisfaction - I am most satisfied with how quickly the job was done, and they cleaned up very well.
Recognized Excellence - Tom went out of his way to fix something late at night. Hallie was good at communicating with me.
Quality Of Materials - Tadlock offered me info about the products used which I read and didn’t question. Very satisfied with the look of my project.
Areas Of Satisfaction - I was most satisfied with the quality of work.
I would recommend Tadlock Roofing to a friend.
Areas Of Satisfaction - The professionalism of the crew is what impressed me most.
Areas Of Satisfaction - I cannot point to any one area in which I was most satisfied. Tadlock Roofing performed exactly as they said they would, and I cannot ask for more than that.
Recognized Excellence - They were all very professional. It would be hard to single out one person.
Additional Comments - It was a good experience. Tadlock Roofing was very professional and did a good job. I would recommend them to anyone who is looking for a good roofing job.
Clean & Safe - After Tadlock Roofing was done, the job site was kept clean and safe.
Areas Of Satisfaction - Everything was done timely, efficiently, and well.
Quality Of Materials - Owen's has a good reputation. The shingle color is a great match to our house.
Areas Of Satisfaction - Customer service and efficient, prompt service
Recognized Excellence - Everyone I came in contact with
Additional Comments - The overall experience with Tadlock, from beginning to end was exceptional.
Quality Of Materials - Appears to be high quality. Totally satisfied.
Recognized Excellence - No. Everyone was professional.
Great service and great quality. I highly recommend Tadlock Roofing.
Areas Of Satisfaction - I was most satisfied with everything in general.
Recognized Excellence - I would like to recommend the salesman.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tadlock Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys