Fine work at a reasonable price.
Shingle Appearance - Beautiful
Clean & Safe - Absolutely nothing left behind.
Problem Resolution - No problems.
Schedule - Done in a timely manner.
Areas Of Satisfaction - Quality and price.
Areas For Improvement - None
Areas For Improvement - None
Areas Of Satisfaction - Satisfied with all areas
Work was very unsupervised, mistakes were made and a half hearted attempt to make things right didn’t work either. I’m going back to my old roofer to service our rental houses, even though they are a little more expensive
Areas For Improvement - No. In fact, the service was better than I expected.
Areas Of Satisfaction - It was my first experience, but I felt satisfied with the direction led me in making decisions.
Recognized Excellence - All tried to be helpful and provided good reasoning.
Areas Of Satisfaction - All areas were perfect. Everyone was amazing to work with.
Recognized Excellence - My Rep Brian Smith was fantastic to work with. Incredibly patient and very nice.
Additional Comments - Excellent work
Installation Crew - My neighbors commented on how polite and quiet the installation crew was.
Areas Of Satisfaction - The entire process was quick and efficient.
Recognized Excellence - Everyone that I spoke with was courtesy and professional.
Josh was quick to respond to all inquiries. Team was professional and nice. Value was great. Did the job quickly.
Was very pleased..at first. 6 weeks later we have a leak, happened on weekend. Called for assistance, talked with automated receptionist. Should be able to talk to a human who can respond in an emergency. Forecast is for rain later today😡 sadly we have recommended your company to several neighbors, will feel bad if they have same experience. Automated voice will have someone respond tomorrow..we’ll see
They were excellent.
Areas Of Satisfaction - Tadlock Roofing exceeded my expectations in terms of communication.
Recognized Excellence - They were all very professional and very interested in solving problems and getting things done correctly.
The day they installed the roof, the crew spoke Spanish, and I could not communicate with anyone because there was no one from the company there, which was frustrating.
If the job is limited to the roof, yes, but not for other services. Everything was great until it came to replacing the sun tunnels and gutters.
Showed up on time. Did a professional job. Left the job site clean and free of debris.
I think they need to improve on their communication. It was difficult to contact them by phone.
Very professional, timely and responsive. High quality experience all around.
Areas Of Satisfaction - Excellent follow-up on any issue
Recognized Excellence - Matthew Nixon was our estimator and sales and issues contact. Any questions promptly resolved.
Additional Comments - Went about as smoothly as could be expected.
Would definitely recommend!
Areas For Improvement - None
Areas Of Satisfaction - Everyone and Everything was top notch
Quality Of Materials - Everything looks great.
I would gladly recommend Tadlock
Contractor Knowledge - Very much so
Professional & Organized - Every one at the Company
Communication - Yes. Very much show. Ladies in the office were super nice and helpful
Installation Crew - The crew finished before Ibexpected. They completed the job professionally
Quality Of Materials - Yes
Quality Of Workmanship - Yes
Clean & Safe - Exceptionally so
Work Done Right - Yes
Problem Resolution - We had none
Schedule - Yes
Appointments & Meetings - Yes
Value Received - Yes
Areas For Improvement - None
Recognized Excellence - 2 ladies in the office
Quality Of Workmanship - So far, I am satisfied with the quality of the workmanship. I can't rate it.
Areas For Improvement - It was pricy because I had asbestos up there. Once I settled on a price, it was good. They had some ad-ons that I thought were a little too high and I didn't like that. The quality of the work, the meetings, and them coming back to be sure I was happy, they did very well.
Areas Of Satisfaction - I thought them making sure I was happy with everything exceeded my expectations. They gave good service. I assume the shingles are a quality product. It'll probably last longer than me since I am approaching 80.
Current Referrals - Tom Norman across the street would be interested. You did a roof across the street and down a couple of houses. it was a gray house and it was his neighbor. They had an asbestos problem also. The nails are rusting and letting the tiles slip down causing a leak.
Recognized Excellence - One of the things they could do a little better is that they had different people coming out and I was a little confused about who was in charge of what. I can't remember who did what, although everyone who came did a good job. It would've been better if I had a point person doing all my stuff. Someone estimated, someone was in charge of the crew, and someone else to review. I wasn't sure he had the authority to make changes, but he did come back and make the changes.
They were very quick and efficient. I had a new roof in less than 24 hours.
Problem Resolution - I didn't have any problems.
Areas Of Satisfaction - They met all of my expectations.
They were very easy to work with, very professional, and they explained everything. I loved it.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They met/exceeded all my expectations. They did a fantastic job.
Additional Comments - They did a fantastic job, and we really appreciate it.
They quoted the job, set up the installation date, were here on time, did the job well, and the cleanup was excellent.
Problem Resolution - We didn't have any problems.
Areas Of Satisfaction - They were professional.
Recognized Excellence - Everybody did a great job.
Additional Comments - I am very pleased Tadlock.
Areas Of Satisfaction - Competence and completion
Recognized Excellence - Omero Rosas