pricey but top quality. you know that old saying "you get what you pay for"
very responsive.lots of good ideas
field supers,foreman and workers keep me in loop during entire project
only one thing to say .excellent
felt more comfortable with Superior pool than any other pool company
courtesy and quality top priority
didn't have any
i knew price was higher than other pool company's but felt most comfortable with them . was given timeline when i signed contract could not believe they were right on
everyday day i sit on lanai and enjoy the view
right on the money
right on the money
workmanship and expertise
gave names to friends
All were very good but Josh was very helpful explaining things many times
biggest thing for me Superior did most of work with there own men. NO SUBS ,
Dani Turowska did a great design and worked with us on pricing.
John Stadelmeier is doing a great job cleaning and updating us on our pool each week.
They build a beautiful pool, they are very attentive and responsive to your needs and they deal with and try to rectify any issues as soon as possible. Their team from sales, design, crew, post pool maintenance etc is friendly and responsive.
Ben cook, pat and josh for pool functions and water
Every single person that comes across our pool near and far always comment on how beautiful it is! Price a bit high but I think we are paying for high quality design and customer service which was guaranteed satisfaction.
None needed, did a great job
all areas, great pool
Dani, Chris and Josh
AWESOME POOL COMPANY
better than best
very honest and stayed on schedule, no mum bo jumbo , blah blah blha excuses like so many pool companies give John and crew are excelliant.
the entire job marcite , pavers all perfectly scheduled and done on tiem even though it was summer(rainy afternoons in fl.) they stayed and continued to work all day , so happy to know good workers in this day and age.Jon has them wraped up> Mutual respect i suppose Freat family Business.
the entire staff. Especially the head honcho! Thank You Jon
Superior Pools FANTASTIC
All is well.
Everything. The quality of the build and finished product are outstanding. We have had many compliments.
Not right now, but we will continue to recommend when we see an opportunity.
Lots of folks: Michael, Shayne, Daniel, Mike, Front office folks, and I am sure I am missing some. All team members are A+
The Youtube videos and past customer recommendations got us there. Then our meeting with Michael and his design sealed the deal. Non are better.
Waiting on a back ordered hand rail to come in so it can be installed when I return to naples.also need a few travertine deck pavers replaced when I return later this summer.
They are the best Pool company in South West Florida!
Quality and Professionalism of staff.
Professional and quality work
Michael Sowerby & Daniel Manzano. Both are an asset to Superior Pools.
I will highly recommend Superior Pools. They were efficient, professional and did an amazing job for our project. They coordinated with our financing agency and made it an hassle-free experience. I get rave reviews from my friends, family and neighbors regarding our pool as well as the equipment used.
Professional job timely done, showing great respect for existing home structure, including storm screen tracking on walls and columns during demolition and re-construction.
Spencer always answered emails and phone calls promptly and addressed all our concerns.
Got the job done on time in a professional manner. Unique for Florida contractors.
returned calls promptly
josh and dani
Excellent to work with. Provided custom solutions for our specific pool equipment needs.
Always in constant communication.
Excellent. I always was well informed every step of the way.
All departments worked well together. Never had to worry about what was happening on job site.
Finish work was excellent. Installed specialty equipment when no one else could.
Excellent tile work and interior finish work on the pool.
Exceeded expectations in every way.
Always made sure job site was safe and secured.
Upfront about all costs through the entire process.
Finished product was worth every penny.
Quality, communication, permitting, scheduling, work ethic, cleanup, and finish details and creative solutions.
Anthony and entire crew that refinished interior and tile work.
Very happy with the pool
And very knowledgeable
These guys were amazing . Strongly think they deserve a hike in pay .
Putting a shelf in the pool , so happy with it
No but if I do I would recommend you guys
Your workers ..all of them
We have recommended Superior Pools to many friends and neighbors.
We loved Ben! Every meeting has been productive and professional with good input and suggestions from Ben.
It is well pulled machine with all i's dotted and t's crossed.
Many crews showed up regularly and did an outstanding job.
I can't say enough about this. Even when we expected that a problem was beyond the scope, Superior Pools took care of it.
Need more stars!
Almost every area.
Ben and Josh
Superior pools wasn't the cheapest quote but we are so happy with the outcome. We know it was worth it. We'd do it again!
Pool was filling up with water on the 36th day!!! Very Impressed, several friends that currently doesn’t have a pool/ want a pool soon already committed to Superior Pools when they decide to build! After seeing the Quality of work! (Friends coming over during the building process and seeing first hand!) that have an existing pool, are ready for a Superior redo!
Dani! Is a Great Consultant! Always available, responds quick with updates and answers to any questions asked!
As again! Dani is up to date on info current and up coming details and scheduling!
First going in, to talk to Kayla! Dani! Meeting Toni on a weekly site visit! Then to the every day on site workers! That I couldn’t thank for their HARDWORKING efforts! Because of the COVID 19! Excellent job crew! Then the person I call “THE CLOSER” Pat Kline! And his crew! Absolute Alumninum Great job as well!
Yes very! The days things were scheduled it was!
On site walk throughs that breakdown every aspect!
The heart and soul of the Company! They speak highly of the company through their Quality work! Smiles, and love for the company
Everything is marked off where and where not you can’t go! And explained daily verbally as well!
We were told 41 days! Superior finished in 36 days beat our expectations by far! Talking to other people that built with other companies “Oh your looking at 6-8 months!” “No way less than that”
Once again quoted 41 days Superior finished it in 36 days!
This is our forever home! But we will be back!
Quality, courtesy, installation, expediency
From start to finish the team at Superior Pools of SW Florida were exactly that... Superior! It's really very simple "Say what you do and do what you say" and they communicated every step of the way with no problems or delays.
Spencer was consultative in nature and was very educational through the design selections. There was no pressure and the discussions went at my pace. He was just there to help, answer questions, and was extremely helpful.
Spencer was always a text away.
All my neighbors have "pool envy" ... their words, not mine.
There were no problems
I might have gotten my pool a little cheaper (not much) but I would not have had the same experience or end result.
Communication, timelines, and quality.
No, but if I have the opportunity to make a referral, I certainly will.
The entire crew lead by Mike!
Thank you so much for making this a worry free process.
I interviewed four poo companies ad decided to select Superior because they have an excellent and professional approach to building a pool. They promised we'd be done in about 6 weeks and we were. The attention to detail at each step was great, and they made sure it was an easy experience.
Ben did a great job designing my pool and working within my budget.
Very, very organized which is not the case for many pool companies.
We were really particular about all aspects of the install and Superior met our requirements. They made sure all the installers knew we wanted limited impact on our neighbors and community.
Everything is top notch. Our pool service commented that they used top materials and state of the art technology.
We were dealt with very well.
They are not the least costly pool company, but well worth what we spent.
Really nothing of consequence.
Timing, the specific schedule, quality of materials and communication.
Not right this moment but we will recommend Superior when that time comes.
Ben and Josh were great. The rest of the team in particular the folks who installed our travertine and who shot the gunite and peppletech coating. Great job!! Everything looks great.
Do your homework with several companies. You'll probably build just one pool so do it right!!
Quality and fairly valued construction.
Knowledgeable and helpful
Best result was with text.
Polite and precise.
Very detailed and clean job
Quality of work
Kayla, Larkin, Anthony, Jordan, Ben
Can’t find a way they can improve.
Time frame and follow up service if I have a problem.
I gave my neighbor whom is a realtor , for her clients that would like to add a pool to their new homes
The whole team from sales to service to the installation
My pool was built in 3 weeks and had never seen anything like it since we moved to Florida! Service is very rare living here but superior is far exceeded my expectations
None, totally satisfied
We had our pool put in just over 4yrs ago...the entire experience from start to finish was extremely very professional, the quality of the craftsmanship of installation of the pool was fantastic we could not be happier and would not go to any other company
I cannot pick just one person, I feel the entire customer service, office staff and the crew in the pool service dept are top notch
The timeliness and open communication. Couldn't have been happier with the process.
Dani was the most professional of all of the 8 pool contracting companies we spoke to. She has always been responsive and has gotten the right people involved
I was very pleased with how responsive Josh has been to texts and has gotten problems resolved quickly
The timeframe was exceptional and one of the reasons we decided to use Superior
This was a deliverable that exceeded expectations
Based on the number of holes in the travertine if I were doing this again I would not have spent the extra money on the top grade product.
The service has been exceptional by everyone involved and especially by Dani our sales person who has continued to be totally customer oriented throughout the construction, pool school and support needed after. The pool service has also been good to date
not presently but we will recommend you as newcomers consider pool construction
yes Dani Turowski has been truly expectional throughout all phases of the process and Josh Kline has been very responsive when problems have arisen.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Superior Pools of Southwest Florida as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys