When you install your pool do you want a company with great design resources, responds almost immediately to all your inquiries, makes whatever changes you request, has professional crews that show up, and gets the pool done by the projected date (or sooner)? If so, then Superior Pools of SW FL is probably the only company that will meet your expectations. They exceeded ours.
Superior Pool Company is great! They deliver everything in a timely and professional manner. Dani and all the employees work so diligently and take pride in their product/part of the instillation!Our pool, deck, and cage are wonderful.Bottom line you get what you pay for and more! Thank you Superior Pools!
I have lived in Florida for almost 28 years. I have had 3 pools built by three pool companies, Superior is BY FAR superior than any other pool companies. Every person that stepped foot on my property was extremely professional and hard working. I was filling the pool with water by the 28th day of construction. Any question I have is always responded to and resolved within 12-24 hours. They are a bit more expensive than the other quotes I had, but everything is high end products including the real rock waterfall that was hand laid to our specifications by their expert craftsman, Terrell.
We had an excellent relationship with Spenser, his mother and Kim. If there was a problem or I needed something, they responded right away.
Superb customer service and outstanding quality of work. Highly recommend Dani
We have received many compliments on the details of the pool and even my friends with pools seem impressed by the hardware used. I am very happy with our pool and the support I have received since it was built. I would recommend Superior for sure.
Superior pools built our pool in 2013. We are still very happy with those results. We needed servicing because the original lighting company was no longer in business and the pool lights had to be modified. We were not happy about that as the replacement was very costly. Unfortunately there was no other alternative and superior pools gave us a break on the installation.
Enjoying our beautiful new pool and spa by Superior Pools! We enjoyed interacting with all the crews, they were all so hard-working, professional and kind. The construction process is second to none!
When it comes to customize and maintaining the pools, we are most comfortable with the stuff of Superior Pools!They have been keeping our pool running happily for over ten years! We are so grateful for the staff for their knowledge and helpfulness.
Every person throughout the process with Superior was knowledgeable, helpful and very responsive to our requests. It was a pleasure dealing with these people and this company.
There is always some trepidation when hiring a pool building company for an expensive and complicated project.Thanks to a former neighbor, I selected Superior Pools for my project. I cannot be more pleased and satisfied with the entire process from planning and design to construction and turn over to me of my beautiful pool. I have no reservations about highly recommending Superior Pools of SW Florida to anyone looking to build a quality, beautiful pool.
The best of the best!!!
Superior Pools installed our pool and hot tub 14 years ago and we are still enjoying it everyday. Just recently had to replace some components that wore out from age and use and Pat was very responsive in getting the replacement parts and installing them very quickly.
Our experience with Superior Pools was excellent from start to finish and afterwards as well. Michael Sowerby always provided very prompt communication and ease through the entire process. The materials we chose are all of the highest quality and we are happy with them as well. We would definitely recommend their company very highly to anyone building a pool as well!
This is a great company with outstanding employees. I’m disappointed with our equipment and the quality of the parts used. We have had to replace several high dollar items in the short 4 years of our pool. Our most recent replacement was our pool lights. We have LED lights that change color. The housing on both lights cracked allowing water to get into the light casing. $1400.00 to replace. Quite steep for 2 pieces of plastic. Now we are struggling with sunken pavers, again. Our warranty for these items all expired after 2-3 years, and we in year 4. I really like the employees but am concerned with the quality of parts and equipment.
We just want to say that our experience with dealing with everyone at Superior Pools was a really great one. Everyone there was very polite, knowledgeable, and helpful in purchase/planning, construction, and follow up upon a very satisfactory completion. I would recommend Superior Pools to anyone looking for a top notch company to build their pool.We are extremely satisfied customers.Jean & Ed Paquette.
We interviewed several pool building companies before deciding to work with Superior Pools. Once our decision to work with Superior Pools was made, we worked with Ben Cook as our designer. We gave him a design we had come up with and we talked about what else we wanted. Ben suggested two changes which we thought made the design exactly what we wanted. His three dimensional drawing showed us what our pool would look like and the finished pool looks just like the drawing. We were told that our pool would take approximately 45-60 days to build. From the day they dug the pool to our first time in the pool was 32 days! We also liked having the same crew members working on our pool each day. They were professional, courteous and respectful. They kept the work area safe and cleaned up each day. Everyone we have had the pleasure to interact with at Superior Pools from the owner Jon to our designer Ben to Chris, Anthony, Larry, Amy, Gerardo and all the other crew members have been wonderful. They have lived up the the Superior name. Superior Pools will not be the least expensive option all the time, but you will get what you pay for and they stayed within the budget we set. We would HIGHLY recommend Superior Pools to anyone wanting a quality pool at a fair price.
Thank you for making us feel like members of the Superior Pools family. We are looking forward to continuing our relationship.
Beautiful, high quality of finished pool... can't say anything better, it's amazing.
Spencer and Mike were both fantastic and patient with us during the whole process, Kim and Dee were also super helpful every time we called them.
They never fell short and exceeded expectations!
Quality and professionalism from start to finish.
Superior Pools is simply the best!
Ben was very professional and stayed with me thru the entire project.As a first time pool owner i didn't know what to expect Ben made it easy. Finish product is Superior.Josh was outstanding with his knowledge of pool careChris was fantastic in making sure all my pavers wereperfect.Thanks again for a great job very happy
They exceeded our expectations!
Seth was great to work with! He gave me numerous quotes in a very timely manner while we were looking to purchase a home.
Totally amazed by the experience we had with Superior, fast, efficient and kept us informed every step of the way.
Employees were great, materials were beautiful, my pool is a paradise!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Superior Pools Of SW Florida as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys