Only because of the construction manager, otherwise we would not
The process was quick and easy.
Trevor is the best very timely professional got things done on time always had a follow up or an update on what was going on and kept me in the loop so I definitely would recommend it to a friend
I would definetely recommend starlight homes, I’m am really happy with the purchase of my new home
Everything was great up until after closing, for putting claims and respond time.
I had a pretty good experience with Starlight homes. However, I do have one primary concern about mortar cracks near the front door of my home. This was mentioned in my inspection report but the builder said I'd have to take care of it on my own. I would have appreciated if these cracks could have been taken care of prior to closing.
The entire team that I interacted with at Starlight was absolutely great and accommodating. I moved in from NY down to TX and they helped in so many ways to ensure my family and I can get into the home and have confidence in my first time home purchase. David was an amazing representation of purchasing this home. As for Grant, the superintendent, he was such a pleasure to have on my home purchasing team. He was absolutely incredible and I genuinely appreciate his expertise, professionalism and courtesy. I really hope an investment in his future is sustained and that he continues to be a face of representation in the brand.
The quality of the house is poor.
Starlight Homes delivered moderate service.
I feel, overall, Starlight Homes did a great job in all areas of the whole process.
I felt rushed through the whole process. It was like they were trying to make a quick sale. I had to do multiple walkthroughs and follow-ups. Things weren't finished. They made it seem like if I didn't close, then I would lose the house. I haven't received closing documents like trade information and handbooks. I had to get them from neighbors instead of Starlight Homes directly. I was told by the Construction Manager that things would be corrected but they have not. Its been a major headache. They stated they would follow-up regarding issues prior to moving. I never received a phone call or email. They ghosted me.
This place exceeded our expectations so with that being said I recommend Starlight Homes. My cousin bought his a month later after we closed on ours.
There are a lot of things not working in the house. The electric system is not completely finished so we're going to have people making holes in the walls
no standard quality work during construction and sale agent in Hutto wood form is not on time response
I am extremely dissatisfied with how I was treated as a customer. When we moved in, they informed us that there was a government water restriction and that they would be unable to finish our lawn. However, a month later, they were installing the lawns at the surrounding neighbors' houses. Because our yard is muddy, disgusting, and depressing, we were unable to set up our Christmas decorations around our home. The quality of the work is good, but we have to keep getting things fixed. They keep fixing things at the neighbors' houses but haven't fixed our problems because the other houses haven't closed yet. However, we have closed on our home, and there is nothing we can do about it. Unfortunately, if there is no difference, we will have to take other action because it is really frustrating that we can't celebrate Christmas in your home. We are first-time home buyers, and our experience was so bad.
My first sales rep was incredible! I would work with Malek again in a heart beat. He was moved to a different community mid-purchase and communication fell off with whomever took over. It also seems some things were overlooked in the closing process. I’m having to deep clean my house after moving in. Paint and plaster in the floors, damaged trim that was pointed out to replace in the walkthroughs was caulked instead.
It was great to start with, but no follow up after the sale. Cannot get in touch with anyone.
I would recommend Starlight to anyone I come across. I was well taken care of and was in the loop about every little thing concerning my home.
Some small things are missing in the home like the tissue holder in the bathroom and the way the home was completed I had to request for them to come out and fix those things. But that's all the issues I had.
The experience starting out was wondering. The in house lender was very responsive and met our needs. The sales person was informative when we were able to get a hold of him. However now that I am In the home it’s more of a struggle to get a hold of anyone to resolve issues
Easy And manageable home no complications to start up your home and make it yours
Starlight Homes gives excellent customer service.
They were really good. They were fast, efficient and kind.
Love the home and the neighborhood
The home is very cost efficient.