My insurance company always seems to find companies that fit the best for their customers. They provided us with South River and we are extremely satisfied with the work they have done for us.
Very good employees, I appreciated their Professinalism
They were great to work with. They were very prompt, and all of the employees were very courteous and friendly.
All of their flooring and plumbing was great. The scheduling and carpentry work need to be a little more professional.
Highly recommended and highly professional.
South River Restoration consistently performed above expectations. I would recommend them for any complex project.
Wouldn't use this company again. They didn't pay attention to detail nor seem to value our personal prosessions.
Absolutely exceeeded expectations. The water damage in my home was stressful and a bit overwhelming. South River helped ease the process and gave me one less thing to worry about. Thank you so much!
I am very happy.
They were very professional and we would use them again!
South River Restoration did an excellent job restoring my basement after it suffered water damage from a broken pipe. They restored it in a timely manner and were very professional. Thanks Gil and team for a job well done. We couldn’t be happier.
South River Restoration is a great company to work with. If there's an issue, they address it immediately. Their correspondence and keeping you up to date is phenomenal.
South River Restoration provides expert craftsmanship combined with prompt service and professional technicians. They did a great job.
We had used them about 10 years ago when the same problem occurred, unfortunately for us, from that job, I knew how they performed and I called them right away when this happened.
South River Restoration was professional and so easy to work with during a time when I was so stressed and anxious. I had never had a flood before and they made me feel calm and confident that things were going to be taken care of without a lot of effort on my part. The job was completed on time and I was amazed at how they took care of everything and explained the process to me step by step. I would certainly recommend South River Restoration! Well done and thank you!
The people that did the project for me they were all great.
They need to have a better handle on the employees and there is soMuch outside contractors important information gets lots learn to be more accountable for your actions and the people you employ
They did what they said they would do. They did it in a timely fashion and I was completely satisfied.
I have been working with South River Restoration for years and the entire crew is always so professional and helpful.
It was a great experience.
It was a simple process and quick. They came in and did what they needed to do and got out.
I would not recommend South River Restoration to anyone.
After the initial appointment where they installed the fans, dehumidifiers, and opened up walls / ceilings, I never got any additional communication from the South River Restoration team. They were supposed to notify me when they would be coming by our house to check on moisture levels, which they never did. I had to call South River multiple times to get an answer on when they would come by to check moisture levels. Each time my wife and I went by the house, we found that the circuit breaker had been tripped, leaving most of the fans off and indicating that no one from South River had come by. Once they finally came back to the house, they informed me that there was no more moisture and said they would pick up the equipment. They picked up their equipment on only one level of the house (they had put fans / dehumidifiers on all 4 levels of our house) and then were very unresponsive when I contacted them to get them to come and get the rest of their equipment. It took about a week for them to finally come back and pick up the rest of the fans / dehumidifiers. Very poor customer service / responsiveness but they did dry the house out.
Dependable, exacting, and efficient while meeting a tight schedule to get our home restored and functioning again.
South River was very professional and personable. They did a great job. They stated that they would do the job and they over-delivered.
They are very professional and courteous. Because the first phase went so well I decided to stick with them for the second phase.
They are very good.
Outstanding communication and workmanship!
I think they are a great company. The workers were professional and on time. They knew what to do and I trusted them in my home.
Fast & efficient!
The guy relates well to people and I thought he seemed sincere and professional.
I will recommend South River Restoration to a friend if you had a different Project Manager.
I am satisfied in all areas. They explained everything and did everything they said. If I pointed out something, they looked it over and fixed it!
The staff were very professional and courteous. Matt Hattfield was very professional and outstanding with his customer service and support. They was always on time and diligent when providing damage control.
I was very satisfied with South River Restoration. They were professional and prompt.
I think those guys went above and beyond the duty when they were fixing my house. I have referred them to someone else already!
Overall, they are pretty good at what they do. They just had my stuff for so long that I would look for something and forgot THEY had it. They need better inventory control.
Too early to share a review as the work just started today. Will be able to do a better review in a few days when the work is completed. However thus far I am very satisfied.
Great company and a great experience!
South River Restoration was courteous, thorough, and professional throughout our roof replacement effort. We are very pleased with the result.
I was pleased with the work and it was done in a timely manner. I have no complaints.
I was very happy with them. They did nice work and they did exactly what I asked them to do. It came out well and I am happy with what I got.
Completely disgruntled with the way this company reaped us off, not recommended.
After the beginning process with them, I became frustrated since they didn't show up when they were supposed to. I had to call and nobody called me back. Then I was told they were going to call me on Monday morning, a week went by, and they told me I had to make arrangements with my insurance company. I did all the work for them at the beginning part, so that was frustrating
Patches of flooring and adhesives remained after the job was thought to be complete
I am happy that they were very patient with me with all the issues we were having with my insurance company, USAA. USAA was very slow to respond. Despite all the issues we had with USAA, South River was very patient working with me. They stuck in with me and completed the job for me even though it took a long time got get the job done and for them to get paid. I was very pleased with South River Restoration.
The team at South River Restoration was very professional, and they completed the job in a timely fashion. Everything was great!
We are very satisfied and happy with the work done. They are a great bunch of guys and gals that do quality work.
South River Restoration was a very timely, professional, and courteous company. I would recommend them.
Check your estimates. Don’t work with this company Chauvenistic and Dishonest.
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