We love how our home looks! The siding, trim, and gutters are beautiful. We are looking forward to years of looking good with the James Hardy siding.
This was a big financial investment for me to make, and I was unsure which material I was going to use - cedar or Hardie plank. Heidi, my sales rep, went over the benefits of both, and I ended up choosing Hardie. Nick, my foreman, and LIsa, my representative, were great keeping me informed of what was happening on my project. The crew assigned to my job were truly amazing. My house is very old and very quirky, and they adjusted their work to meet my needs. The finished project looks even better than I had hoped for. I recommend Solid State Construction very very highly and will call them when I'm ready to redo my windows and deck. They are terrific!
In a day where it is so important to find the right contractor, Solid State hands down put my mind at ease!
They were even more than we expected.
Solid Professional throughout every step of the process. Every person that we dealt with were great. Great team and company. We have already recommended them to other.
Super professional from start to finish. High quality work and the best communication I've ever had with a company of this type. Highly recommended!
The job took longer than anticipated due to multiple delays of materials. The project manager rarely communicated these delays. It is nearly impossible to communicate with the crew as they don't speak English and they can't make any decisions. This means you have to get hold of the project manager, have him communicate to the subcontractors foreman, and then have the foreman communicate to the crew. Often this doesn't happen or is miscommunicated in the process. For instance we asked nearly 6 times to not walk on plants, to not put ladders on plants, to not drive on plants and this was never ever respected. We also showed the issues with foam in installing windows. This 1as never corrected. The crew marred uo numerous finished parts of the drywall inside. The panels were never actually cleaned. We also asked for numerous things to be fixed, cleaned, or repaired and these rarely happened. The crew they sent was not interested in doing anything and just walked around the house. The things they did were actually worse than doing nothing at all.
The crew of John Joao and Zachariah did an outstanding job installing the siding on our home. They worked steadily whenever it wasn't raining, with no gaps or delays. I've done a lot of home repair and home improvement projects, and have never experienced the level of workmanship and quality that we got on this job.
It went well from start to finish and I was very impressed with the crew.
Solids State was very easy to work with. They were good about communicating timelines and working with us. When issues arose, they helped find a solution without much of a headache. Overall, it was a very positive experience working with them.
I was very impressed construction crew and project manager, especially when there were unexpected problems. Solid State worked in my absence to resolve the issue as quickly as possible. Joe Serpa was very responsive and clearly worked well with the construction crew manager, Saulo. The team was pleasant and very hard working. I'm pleased with the work and receive many compliments from neighbors and friends about how good the house looks. Also, my Facebook friends have followed the whole project with interest.
The salesman was very upfront with us as we selected different parts of our project. Weighing the investment versus our plans for the future and helping us understand where extra money would be well spent. He was able to run several scenarios and price out multiple options that included items we didn't even think of that were common in our neighborhood. Once signed (a very straightforward process), we communicated over email and text message (our preference) for when the project would start, including a flexible start time around my work schedule. The project manager was always available to meet and discuss our questions about the project and explain options behind dealing with issues they came across. The siding and windows part of our project was exceptional. In general, they installed everything perfectly, including some tricky spots on our house. They managed to fix some areas our house as they discovered damage for very little additional cost and even provided suggestions on some fixes we should make while they weren't around. Every evening, they cleaned up after themselves, picking up nails and debris around the areas they worked. Our biggest complaint about the project was the electrician and the gutter company. The electrician sent to our house was an inexperienced, less than friendly guy who randomly showed up one day. After a second trip, he completed the project and we were satisfied. The gutter company showed up without any notice, which left me unhappy. Luckily, work was flexible and I could be there to discuss how the previous gutters were insufficient and required reworking. Once I explained the situation, the gutter company adapted and installed everything flawlessly (after a few heavy rainstorms to test them).After 4 weeks of work, we were very pleased with the project and the professionalism of Solid State Construction.
Solid State was responsive, professional, and completed the project in a timely manner. Their pricing was competitive, their workmanship seems great, they paid attention to details, they were helpful and thorough in answering all of my questions, and they were responsive when minor issues came up that needed addressing. The house looks beautiful and I would confidently recommend them to a friend looking to complete a siding job.
They were phenomenal. I cannot say enough good about them. The sales person was always punctual. Jeff, the owner, communicated with me effectively and kept me updated on the project. Everything was done in a timely manner.
Solid State Construction are fantastic. They did amazing work.
I would recommend Solid Sate, but with my recommendation I would encourage my friend to closely follow up. To solid states credit, eventually everything that was deficient was rectified.
Everyone from the sales rep to the construction crew to the project manager was very helpful, courteous and professional. The quality of work and attention to detail was excellent. I would have no hesitation in recommending them to someone and would use their services in the future.
Excellent workmanship and project managers were easy to reach.They did what they said they we're going to do and the end product, a new farmer's porch and new siding, we are very pleased with.
We are very happy with our siding, trim, and door installation by Solid State construction. My husband and I are both very detail oriented but Solid State met all all our expectations. The crew was extremely polite and responsive to all of our requests. Even when a slight adjustment was needed after the project completion, they were quick to follow up and resolve the issue. Everyone we dealt with at Solid State Construction was friendly and professional. I would definitely recommend Solid State Construction.
I was very, very satisfied. They did everything that they said. The installers were wonderful!
When you find a contractor you love, you want to use them for everything. Please consider adding kitchens and bathrooms to your list of services. In a few years I will be tackling mine. And I'm really not looking forward to finding locating a company for the job. Odds are whoever I end up picking will come up short compared to Solid State!
They were professional and on time every day. It was a pleasure working with them.
The salesman was professional. The project manager was very personable. None of the construction crew could speak English which was difficult if I had questions. The construction crew was polite and very cautions about leaving the site clean at the end of each day. The company left extra materials on a skid in my yard and said someone would come to pick it up which never happened and when the snow came we ended up having to get rid of it so we would have room to put the snow.
Residing your house is a big project, and choosing a contractor was more than a little daunting. There are many places were Solid State Construction impressed me. First, the quality of the work was excellent, and my house looks gorgeous now. Second, there were a few hiccups during the project, as is the case in any major project to an old (100+ years) house. Every single time my project manager was honest, forthright, and reasonable and I couldn't be happier with how they dealt with construction issues as they arose. Finally, I called the company back to address one or two small issues, and they were quick to fix any problems I found. I would recommend Solid State Construction to friends without any hesitation.
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Solid State Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys