For the project at my residence, I had several problems with damage to my driveway, gutter cover system, and the employee noted issues and concerns with how the project was completed. I made over two dozen phone calls and sent roughly the same number of emails, only for the issues to be directed to another department. I was asked to get quotes for the driveway, which I did and after several correspondences, my driveway still isn’t resolved.

The gutter cover system which was installed on all of the gutters on the house, not being funny, was damaged during the 50-year shingles installed on the entire roof. Someone from the company came out eventually, looked over what the issue was, and spoke to me about it. The person then left to procure replacement parts. The gutter cover system was only replaced on the front of the house on the first level (my residence is two stories). I was informed that gutter covers were completely replaced; however, after checking the first level front of the house gutter covers were only replaced. I informed Solar Energy World and I have not been contacted to date.

The employee identifies issues and concerns that cover the entirety of the project ranging from the shingle installation, bracketing, cable runs (under panels and in the attic), and a solar panel or two. As I walked through with the Solar Energy World representative, these issues were mentioned to me. None of these issues was conveyed to me nor were they addressed.

Solar Energy World has not completed my project due to failing to resolve the concerns noted above. After sending multiple correspondence, telephonically and by email I have not been contacted back through either means. Furthermore, I was asked not to call anymore and to contact them strictly through email. The sales and install teams do a good job for clients/customers; however, when it comes to finalizing, repairing, quality control, and customer satisfaction, Solar Energy World severely misses the Mark based on my experience.

It would be wonderful if Solar Energy World would satisfy my project completely for my monetary investment in their company. So my residence is in the same condition (the areas damaged and issues noted from inspection) as it was before the installation of equipment and resolving all of the issues noted by their employee after the project was installed. The Solar Energy World employee took notes of the issues at my residence, as stated previously. I was not informed through any official means of the issues that were identified, other than the verbal dialogue at my residence.

They are professional and efficient.

Solar Energy World is a good solar company if you need any solar panels on your roof.

I think they answered all our questions.

Solar Energy World was professional, timely, and answered all of our questions promptly to our satisfaction. We had our system installed in June 2023 and are happy and have experienced no problems.

Not clear on all the info about the solar panels.

Our sales person was very knowledgeable. He just shared the facts and the choice was ours to make.

I am happy with the service!

The installation was a little bit good, but with the general service when there's an issue, I wouldn't give them a bad rating. That's why I only agree rather than strongly agree with my likeliness to recommend Solar Energy World to a friend.

I have enjoyed their service. Their service has been very good. I've told some people about their service. I didn't have any problems with it.

The service was great. I had no issues. Everything works well. The financial portion was not clear.

They provided great customer service getting everything set up. I have had lots of neighbors asking about my system and ended up going with Solar Energy World. They have a great referral program where I have actually gotten paid to refer people and have them sign up.

They can improve on their warranty basis.

They were very professional and did everything on schedule.

I had a great experience start to finish. They delivered everything they promised.

Everything was done professionally and quickly. We have had no problems since our installation which was now a year ago.

I found that there was not very much feedback on my system. There was no communication to me on when things would start and when my rebates would come. Things like that. It was difficult for me to get any information from them. It seemed like when the job was done, they were done with me. That was disappointing to me.

Most of their employees are great however John Roberts is a very ignorant salesperson and I would never want to have to deal with him or anyone like him again

The service was great. Everything was great.

It is the best investment we have made on our house.

Solar Energy World misrepresented their ability to cover your energy needs, and they will say anything to get your business, even if it’s not true.

I referred Solar Energy World to my brother. He is interested.

It went smoothly and I have no problems.

operations / permitting lost the plot in following up with Prince William County for an important 6 week period/ delay. Granted PWC appears to be known as a pain however I had to chase multiple times and escalate high up the chain to get the attention this needed. I was also not alerted sufficiently up front as to a significant 6 month delay in getting Tesla batteries and at the time of purchase there wasn't an alternative. Again upper Mgmt and sales team handled well but only after multiple escalations

Personalized quote and discussion with our sales advisor.

No problems and energy bill is amazing

I feel I was not given the right estimate of number of panels needed for my usage

The project went smoothly and the team worked well

I have already recommended them to three people in my neighborhood.

They do really good work. The installation was on time.

Extremely exceptional sales process and a very knowledgeable staff during the sales process and installation. The installers were professional. After-sales support has been excellent.

The entire staff was responsive and friendly. The installation process was quick and professionally done.

We really had a great experience with Solar Energy World. Particularly working with our sales representative, Jacques Frink.

Poor info provided to the clients

Project went well, install was smooth. Project did not achieve my goals, learned the hard way.

Professionalism, knowledgeable and proficiency.

Quality service and installations.

Solar Energy World has been great to work with. I have referred several new customers already.

Fortunate to have Solar Energy World installed our solar system. Save so much with minimum charge for transmission and for the past several months did not pay because the generated energy is more than the energy used.

From the initial sales presentation to now it has been a pleasurable experience and providing a great savings to our energy bill.

The entire experience was very smooth and easy.

The only good part of going with solar energy world was the salesman he was great and knowledgeable. We continually have roof leaks due to the installers- random holes that keep being found when we have a new leak.

Solar Energy World-Maryland provided us with very helpful information when exploring solar installation on our home. They answered our questions and followed through with installation, coordination with our electricity provider and county permitting, providing tax rebate documents, and SREC information. The installation crew was professional, worked with us on adjusting some equipment placement and completed the work on schedule. We would recommend them to others considering adding solar.

The ins

Solar Energy World walked us through every single step of the solar process. I felt so reassured knowing that they were so knowledgeable of all parts of the process, and all the staff was so patient and helpful with our questions.

Good installation

They were polite, professional and reasonable. They were good communicators making the experience enjoyable. Upper management was always available to field any requests.

I definitely recommend Solar Energy World. I had a good rep; he's not with them anymore. He helped me for quite some time; he was very good, and I really liked him. He knew absolutely everything.

After doing much research and comparing and getting other owners' feedback, I felt that Solar Energy World was the best choice for me.

They were very clear through the entire process of the steps that were being taken. It was organized and clear process. Even though it was lengthy at times, they managed my expectations through that. Things were well documented. They produced a very thorough package. They had to get a permit through the city. The people that did the installation were done in a day or a little more than a day. They worked very efficiently. It was the following year, for whatever reason it took a long to present because we got an intense rain storm. We did have a leak, it was in the most convenient place for a leak. They came out promptly and found there was some sealant missing. Minor issues were promptly resolved. They could have done a little better job picking up scraps and trash on the roof like the clips that hold the wires. I saw them when I went up and did maintenance on the chimney. A little more attention to detail would be all they need there. The system has worked well this summer. Everybody around here is complaining about the cost of electricity going up 20% and I was being billed $9, which is the minimum you can be charged. The return on investment point of view, I have been very pleased.