I could recommend with no problem if Steven is the builder.
If I have issues, they are fixed and everyone is kind. I’ve had an overall great experience with Dave.
The house is sturdy but I did care for the multitude of cracks in every room through the house.
Lisa, Jake and the whole team are great!
Smith Douglas did a great job with the entire home building process. I especially loved the SD app which allowed us to look at the housing completion task throughout our home building journey.
I think the price and quality combine to provide for an excellent product.
The house quality and the process were very smooth. They were very transparent during the building process.
We had a great experience.
I would definitely recommend Smith Douglas when purchasing a new construction. The layout of the home and quality of materials used, exceeds my expectations. Also, the timely fashion in which the home was constructed is a plus for me!!
Based on my experience our neighbors seeing reviews it’s not looking good . Knowing someone else that has a Smith Douglas home in north east ga
Great customer service, good product, fair market price
They build with quality materials and the finishes are very good. They know how to combine colors and textures!
They were good at communicating. The lady we communicated with was on point, and they completed our house exactly as scheduled.
As a first time homebuyer with many fears, questions & concerns, Sam and Ian made this journey happily unforgettable. They were very knowledgeable and eager to help me understand the processes. I was truly blessed with a great team!!
They were great to work with through the process. Jeanette and Kathy were very knowledgeable and easy to work with.
If you get competent contractors in I'd be glad to recommend Smith Douglas Homes to a friend.
I don’t want others to have to go through what I went through with this building process with Manny. But if they had to just deal with Blake or Kris then yes it would be 5 star rating.
Smith-Douglas provided exactly what we expected, perhaps a little more. Many people say they build homes. We disagree. Contractors build houses. It is our family that makes it a home. We make it our happy place. It’s important to share that we got precisely what we ordered. The communication was very good. SD listened and always addressed us respectfully. There is no product and no service that is perfect. Will we have to tweak things? Yes. Will we discover errors and flaws? Yes. The home is what you make and the love you share with the people in your life ~ that is what matters. We are very happy with our choice to purchase a structure from SD. We can’t wait to have many wonderful moments, meet neighbors, and enjoy our home.
Yes, we were satisfied from beginning to the closing. And still are...
After putting the earnest money down, we were constantly informed by the staff on the progress during construction. We also appreciate walk through during the building phase.
They were professional.
I originally gave them a 3 but changed it to a 4 b/c the home is built nicely and we love the floor plan, just minor workmanship details we discovered kinda left us dumb founded sort of speak. I mean, we paid a little over 400k for our home and for caulking to be as it is in some spots is just unacceptable to us.
I would highly recommend Smith Douglas homes you get an over and beyond professional experience and quality products. I love love love my home!
I was always treated with respect and Lisa Matteson was always very accommodating when needing to inquire about anything.
Easy process, preferred lender is an excellent choice, good people involved, fair price for the market that we’re in. Our homes design is beautiful.
I had a great experience. The people seem to really care about your success and making sure that your needs are fulfilled.
I have my reservations, and will explain more below
The overall quality, attention to detail, and craftsmanship are below average.
Our experience was slightly different than most. It’s hard to give a solid 5 stars after all we’ve been through.
My wife and I are very happy with our new Smith-Douglas home. Sales and construction personnel were always a pleasure to work with and promptly responded to all inquiries. We hired a third party to do both a pre-drywall inspection and a final inspection. The Smith-Douglas builder very promptly addressed the few minor issues reported by the inspector. We have seen no significant issues with the fully constructed house. The only negative was an issue with the short wall next to the refrigerator. At our pre-construction meeting, I expressed concern that the wall would extend too far out and would prevent our standard (not counter-depth) French-door refrigerator from fully opening. The builder assured me that it would not be a problem. Ultimately, it is a problem, so the refrigerator has to be kept several inches out from a normal position to get the door fully open. (Regarding this problem with the wall next to the refrigerator, I learned that, years ago, Ole South built some homes with the same problem, but by the time they built my sister's house they altered the plan and shortened the wall. The subject wall in my house is 34 inches long, 6 inches longer than the 28-inch maximum specified in the installation guide for the Frigidaire refrigerators offered by Smith-Douglas.) Also of note, the kitchen and bath cabinets are low-end, but that is understandable given the competitive prices offered.
The communication was poor, and the quality of the home is not the best, it is not up to par.
We have issues with home even before you guys handover the home to me, which i was not aware of it until i get the power bill. I called the warranty people, they came 2 times but nothing fixed yet. Still seeing the power bill monthly 500 dollars. I am struggling to pay the bills. So stupid all these
Would never recommend. Horrible experience. If someone from headquarters wants to cone to my property you may call 3608840296. Horrible treatment by Drake estate’s management. As a service member I would never recommend SDH.
Thank you
I love my home! It was long process but worth the wait! Mainly was waiting on the city/county but once that got straightened out, the process started moving along. Everyone that I encountered during the construction was awesome! Jeanette, helped me with my floor plan and options. Her advice and expertise was well appreciated. The construction manager, Travis, is amazing! He went above and beyond to ensure the quality of my home was within my standards. I am sure to enjoy my home for the years to come. I love it!
Smith Douglas Homes was Amazing to work with and made everything super easy for us which was a blessing since we moved from out of state!
Sam and Ian helped us out immensely.
They were very courteous and helpful. Victoria Weldon was telling me step by step and always reached out. We were always kept informed.
Would not recommend
Overall we are very please with quality and features of our home.
I already recommendd three of my friends and I am also partaking in a second home in April by Smith Douglas.
Our experience has been interesting with the revolving door of sales agents. I think our house is the most expensive one in the subdivision.
I highly recommend Smith Douglas builders. From the beginning of our search, their professional team walked us through each step.
Amber and her team guided me during the whole process with professionalism and great communication. Dave and his team addressed all the doubts related to the construction very quick and with a great attitude!
The builders for SDH at Garrett Preserve went above and beyond for me. They made themselves available throughout the home building process and have still answered questions and provided support after close. The sales agent was great during pre-sales and during the build. I have had nothing but a great experience
Variety makes all the difference. I would refer for these reasons.
From the agent Reyna to the project manager Chad everyone was very knowledgeable and answered all my questions or concerns
I want to begin by giving Sheila, Jonathan, and Matt a well-deserved shoutout. Jonathan addressed all of our issues and eased any concerns we had, while Matt ensured the building process stayed on schedule and maintained excellent quality. Sheila made the entire process smooth and stress-free, standing by our side every step of the way. Thanks to her expertise, friendliness, and efficiency, every meeting left us smiling from ear to ear. Together, they provided us with one of the greatest gifts a new homeowner could hope for: an exceptional home-buying experience. We will wholeheartedly recommend Smith Douglas to our family and friends.
Yes I would because they will put you in the perfect plan to fit your budget on what what you can afford
Well build home at good price.
People were great. Quality and specifics of the home aren't great at all