From beginning to end the entire process was clear and direct. They guide you through the options-selection process without pressure to choose thing you do not want or need. Pricing is clear from the beginning without any surprises - except that the home is of much higher quality than expected!

The buying experience was great but once the building process started it wasn't good. Not likely to recommend.

I am likely to recommend Smith Douglas. As a first time home buyer, I was able to purchase a home within budget that had the amenities within the home that I enjoy.

Chris and Jeanette were awesome throughout the build process and kept us informed.

When I signed up with Smith Douglas it was from a background of having built several custom homes. This had me starting from a different page and it took some adjustment from that to a mass build. Once that transition was behind me it was a smooth process. Naturally with a house, as complex as it is, there are some inevitable aggravations, but the key is the quality of the people you have to work with.

Patty is awesome. She is seasoned, knowledgeable about here product, professional but with a nice personal touch. Her professionalism made me confident I was making the right decision. We really liked her in the beginning and still see her here at the development from time to time. We consider her a friend.

And Eric, he is busy as a one-armed paper hanger but when you have a question, issue, or gripe, I found him willing to stop everything and work his way through it with you. I am more than satisfied with his follow up and find him to be a man of integrity. If he tells you he is on it, you can take it to the bank.

I need a pipe cover on the size of my house, I was told 3 times or more it would be taken care of before I closed on June 20th it is still not taken care of.

I have enjoyed working with Smith Douglas homes. I would definitely recommend them to a family or friend

Not sure if I would recommend Smith Douglas!

I like the houses. Everyone have their own styles. They all have their own way of representing themselves with their home.

Nicely planned out lots of closets and just a well built home

The materials used to build the home are cheap.

Racquel and Jay were the highlight of the welcome we received during the process. I would recommend to my friends

Manny, Dale and Larry were a dream team!! They kept me informed and communicated during the entire process. Benchmark their preferred lender was also one of the best I’ve ever dealt with. This is my second home with this team and would definitely purchase from
Them again!

Smith Douglas Homes - Atlanta was very good at communication throughout the build. I felt that they cared about the quality of the build.
I would recommend a SD home to a friend, but would advise them to visit the build more than just at the pre-drywall inspection and the final walk through. And look carefully at the details and raise questions and requests quickly.

Not pleased with walk through before closing I had to delay my closing date which was costly

My home was done quickly and precisely. The communication was everything I needed being a first time home builder and buyer. Wes & Blake answered everything I needed quickly and explained thoroughly any time I needed it. I'm beyond happy with my experience! If you're looking for a new build, I'd strongly suggest Smith Douglas Homes!

Yes, I would recommend Smith Douglas Homes, but with caution.

It was a wonderful and easy experience with Smith Douglas Homes - Alabama. The people I worked with were very knowledgeable and helpful throughout the entire process.

Representatives of Smith Douglas were good to deal with and very communicative throughout the process. However, we have issues with the overall quality of construction.

The entire process was fairly easy. However, the construction manager didn’t schedule a walk through with me after I had my pre dry wall inspection. The pre dry wall inspection report was provided then dry wall was installed shortly after without anyone notifying me if my inspection report was addressed. I now see some issues in the home that I wanted addressed it the construction manager agreed to stop by to inspect then said he was out sick. I haven’t hear back from him since. How do I get these items addressed by the builder?

This is my first home, it was quite simple and has been a good buying experience. I didn’t have to go through too many hassles through the process.

There were follow-up items that needed to be taken care of prior to closing, and they were not completed. I was told it would be completed after closing, and a month and a half after closing, it's still not completed.

I bought a new home and I feel the company fell short of what they sold me.

I didn't want the people to go in the ditch

Everyone during the process was incredibly helpful and easy to work with, especially as my family was dealing with a deployment.

Lots of shotty workmanship that was ignored by the inexperienced construction manager, Amanda. She does not like questions. Quarter round stain on the kitchen vinyl floor, master bath pipe was placed in the foundation OUTSIDE of the wall. The final walk through had like a birdhouse built around that construction error and it wasn’t even secured to the wall. Looked like a first grader did it. Triangle piece on the front grill of the house was spliced together and wasn’t even flush. Island top was not centered and we were told by Chris, the other construction manager, “I’m not taking that off to fix it!!” It’s been finangled to “look” even They had the wrong color garage door on and didn’t have the keypad on that we included. Lots of roofing concerns brought to our attention by our inspector that has basically been let go because “the roofers will come fix any issues.” There are SOOOO many cracks in the driveway that we lost count. They said we told you,
concrete cracks. “We told you that.” The back patio has a broke piece, as the garage did. Our inspector found issues on the pre drywall inspection that Chris said would be fixed and he would send pictures for proof. Guess what? We are STILL waiting on those pictures. We can only assume Smith Douglas DID NOT fix the issues. You got us!!! Penny sold us what we thought would be a great second home for us. She has since ghosted us with any questions. We also asked her before we signed anything when we first met Amanda the construction manager if we could upgrade on several things. Penny said, no! It’s been a cluster and we can only hope the house doesn’t fall down before we die!

For the price, you can’t beat going with Smith-Douglas. And their staff is amazing.

Our sales agent, Melissa, did a really good job guiding us through different floor plans and giving us prices. She ended up leaving and Shiela replaced her. Shiela did a good job. The on-site project manager, Christian, did a really good job.

Based on my experience, I would not recommend to friends/family.

The team I've worked are friendly and they have been responsive. However, I remain disappointed that I was lied to during the sales process.

We are only one month into living in the house and we haven’t been given a reason not to recommend.

Kim and Brantly at Country Club Village were amazing to work with.

Wes was good at communicating and keeping everyone updated on the build. His communication helped a lot throughout the process.

My realtor, Rayna, and my superintendent, Jason, were absolutely wonderful to deal with in the whole process.

Joe and Christine were with us every step of the way with updates and photos and calls. They really made this experience stress free and exciting for us!

Professional, courtesy & listen to our needs.

Grant, Jordan & Chad have been really great since day one. Excellent communication, and really helpful pre & post purchase.

Good but needs some work on the construction part needs improvement.

Not just likely. I have told everyone I could in and out of state about our wonderful experience. From start to finish we were filled with so much gratitude for this great group of people. Personally and from our experience 5 stars isn't enough.

Website made it really easy to find a model that was available that I was interested in, and the sales staff were very helpful and accommodating to showing me everything I needed to see, and answer any of my questions. Very smooth process from start to close.

On site personnel were great!

Friendly and knowledgeable. Also answered all questions

SD is offering better construction standards than the other national/regional builders in the area for the most part.

Penny and Chris were great. Absolutely a joy to work with.

Friendly staff, easy buying process.

I am likely to recommend Smith Douglas Homes to a friend because it was a very good experience and I would definitely use them again.

The cheapest materials are used and I closed two months ago and still have contractors at my house fixing things.

Overall, I had a decent experience with Smith Douglas. There were a few issues that have now been taken care of. I love my home, however there were a few minor things I wished could have been done or addressed differently. I would buy another home with this company in the future.

Wes, who sold us the home, is really helpful, caring, understanding, and patient.

Natalia Lanigan, Matt Mullins and Marcus has been the best! We are very happy with the transaction and their professionalism. That is why we are in contract with another home in Morgan Landing. Nothing but 5 Stars across the board. HIGHLY Recommend.