We were treated with the upmost respect and we actually enjoyed our process. We didn't have any issues and were very satisfied with the outcome.

Disappointed with the timing of completing my punch out list. Still yet to be completed.

We had such an amazing experience with this home builder and truly can’t say enough good things about the entire team! From start to finish, Ann (VP of Sales), Matt (our sales rep), and TJ (our builder) went above and beyond to make the process as smooth and stress-free as possible.
We were working with a pretty short timeline because we’re expecting a baby and really wanted to be moved in and settled before he arrived. They completely understood how important that was to us and worked incredibly hard to get us into our home quickly, without ever sacrificing the quality of the house. TJ made sure everything was up to standard and that we felt confident and comfortable with our new home.
What impressed us just as much was how responsive everyone continued to be whenever something came up. Even when we ran into an issue involving the A/C company, they were extremely quick to step in, communicate with us, and help get things taken care of. We never felt like we were left to figure things out on our own.
Ann, Matt, and TJ genuinely made us feel like they cared about our family and our experience, not just selling us a house. We are so grateful for everything they did to help us get into our home in time to prepare for our little one. We absolutely love our new home and would highly recommend this team to anyone looking to build or buy! ⭐️⭐️⭐️⭐️⭐️

I’ve told a few people about Smith Douglas homes

Unfortunately our experience has not been great since moving in and we would not recommend Smith Douglas Homes at this time. The carelessness of the contractors really shows in the craftsmanship. And that also applies to the project managers that are supposed to check the contractors work. From little things like the amount of paint I have had to scrape off my own counters and floors and appliances because the contractors did things too quickly or carelessly to our faucets being installed backwards to larger things like our water intake for our washing machine not being installed properly and causing a water leak and damage to our home within 3 weeks of us moving in. I've also had to spend money on my own fridge repair from a new fridge that came with the house because I could not get it addressed no matter how many times I asked. I also had to pay out of pocket for water remediation because when I asked for help through the warranty team for the leak they literally just wanted to paint over it when there was clear water damage and the area was still wet. I am not happy with the way things have been going while this is still in going and would like it better addressed.

Although the Sales Manager - Greg was great, I am having difficulty with getting things fixed in the home that are aligned to the build.

I am likely to recommend Smith Douglas to friends and family they have a great team!

As a first time home buyer, I had a lot of reservations and nerves making a huge financial investment. SDH eased all of my nerves and made the whole building and buying process palpable. I would recommend SDH anyone wanting to take control of their home buying and design, I am very happy with my home!

All discrepancies were resolved in a timely manner and communication was exceptional!

Sam Seiver Blocked my peronal agreement w/Rio Stone to Upgrade the Granite at my Cost. Day I moved in Several section of SOD were already dead. The BACK Yard is Compacted Clay and Rock, no Grass grew....The Master Bath lacks a Cabinet, and has a Blank Space to Put on my Make-Up

Sheila and Brandon were very helpful throughout the whole process.

Smith Douglas has been responsible and also on point to meet my expectations.

Building materials, structure and size.

The team was so easy to work with and very helpful!

Very professional people that we worked with at all times

I started with Amber she's so friendly

Ease of communication.

We have been very happy here. It started with Ashlee in sales. Such a delightful young lady! After the move in, Drew and Crosser have been very kind and helpful in getting the minor kinks worked out. Overall, a great experience. We love our Smith-Douglas home!

Working with Victor has been great anything needed he took care of
Also working with Katherin with sales team was a pleasure she helped me with loan process and if not for her helping me I wouldn’t been able to get the paperwork together and submitt to loan officer great job

Definitely NOT. See my comments at the end.

Rob Vickery is a great man

Home design and floor plans are beautiful but the craftsmanship could improve. I’ve been in my new house for 2 weeks now and I’m noticing things like doors that either shake when I walk by or don’t close flush to the lock and have to be pushed. These are beautiful homes and they are brand new - these details make sense for new constructions.

The sales with Hailey Sanchez was great,

The amenities that come with the home are pretty fantastic.

Yes. We are strongly thinking about purchasing a second investment home from SDH.