The seamless sales process. I didn’t feel pressured to buy upgrades or do anything I didn’t want to do. The process was truly in my hands

The house is really well made. The people you deal with in the office are less than honest.

The construction manager Carmen Murray refused to address issues that were wrong. They put carpet in the hallways and it was supposed to be flooring, the shower drain cover does not fit correctly and it pops out every time I step on it. This was addressed prior to closing but she refused to remove the shower to correct the pipe being off centered.one of the floor planks is defective and the warranty contact Mis Baas refuses to even inspect. A piece of it chipped off within 2 weeks of moving in and she immediately said it was cosmetic without assessing it. She lacks resolution techniques, empathy, customer service and her immediate responses are “No!” Without even exploring the issue or concern. She even scolded me for copying my realtor on my emails to her. She’s not professional and it has definitely made my experience even worse.

There were many restrictions where you had to stick to their standard.

Yes! As a first time homebuyer, this community was the first and only that I toured. After speaking with the agent, Niki, I was sold. I didn't feel pressured and never had any regrets throughout the process. The staff was personable and very transparent, which made my home buying process stress free. Even at the "blue-tape" walk through, I only used about 3 pieces. I just think that attests to the quality and attention to detail that Smith Douglas provides from start to finish. I am so happy with my decision.

Our contract Dakoda was awesome to work with!!

Natalia Lanigan, the person who worked at the front desk or in the leasing office, was very helpful, easy to work with, and very encouraging throughout the whole process. I also met Jordan Vinall and Matt, who were the builders. Matt was very helpful—anything we needed fixed before or even after we moved into the house, he was willing to take care of. He even gave us his number and said if any other issues arose, he would take care of them for us.

I am likely to recommend but will let the know to downsize due to smaller closets, rooms with exception of the master and garage

Smith Douglas Homes did an excellent job and was very efficient. The house was built in no time, and they were easy to work with. I truly liked all of the incentives that were offered, and they also had a "Hometown Heroes" incentive that I was able to utilize, which I was certainly grateful for.

I’ve never purchased a new build. Smith Douglas Homes ATL made it so easy and affordable!

In this Housing market, the relationship Smith Douglas has with Richland mortgage providing affordable interest rates is the solution working families NEED in order to achieve the American dream of homeownership. In a market where the current administration is floating the idea of 50 year mortgages, you guys are doing the real work of finding a way to offer good quality homes with affordable interest rates.

The builder offers modern amenities, and the floor plans are modern as well.

Smith Douglas Homes did a good job. I have no complaints about the house.

Kyle Brosnan sent a list of things addressed after our inspection. One of the items addressed was gutters being cleaned. I checked the gutters and they were not cleaned. I emailed Kyle about it and he told me the house was sold as-is. I completely understand “as-is” but asked why I would be told gutters were cleaned if they were not. Kyle went on to include the “as-is” document I signed but did not think to look at the document he sent me before closing stating that he completed cleaning the gutters.

I would only recommend Smith Douglas Homes because of Reagan.

Build quality is severely lacking, especially in areas such as paint/trim. Vents on roof aren't close to being straight, and it's noticeable even from the other end of the development. When I bring things up that aren't right, more often than not, I get remarks such as "That's just cosmetic", or "You've got to understand, these houses are built in 50 days. You can't expect everything to be right" (that's more or less an actual comment I received). I don't expect perfect. However, this is the third new home I've purchased, and by far has the most finish issues (missing trim, paint on floor which I'm *still* finding and trying to resolve myself, and so on).

I decided to purchase a home with no knowledge, experience, or game plan. Mrs. Michelle Reyes was my sales consultant and she truly made one of my biggest life moments one of the most pleasant and easiest experience.
I can’t speak for the whole of Smith Douglas but I would recommend anyone to Smith Douglas homes in La Marque with Mrs. Michelle.

Smith Douglas is definitely a good buy for the price, but this home style is not for everyone. It is working great for my family currently, and I would recommend a Smith Douglas home to someone who wants a larger house with simple finishes at a great price point.

my overall experience was positive. I would recommend Smith Douglas Homes to friends and family because they offer affordable homes, a smooth buying experience, and good value overall.

The service is good. They communicated in a timely manner/ The provided reasonable pricing and good offers.

Adam was very informative and was very patient with my ENTIRE family

The process we went through with Smith Douglas was stress free and easy. I would definitely spread the word if I hear someone in the process of buying or building. Absolutely great experience

Based on my experience, I would be unlikely to recommend Smith Douglas Homes – Chattanooga to a friend. The overall quality and attention to detail did not meet my expectations for a new construction home. However, the lead salesperson Suzette was amazing!

Agent Ashley is so helpful and accommodating regardless of how much you can afford

Very beautiful homes and helpful employees that get the job done concisely.

Kim and Dakoda guided me in my home search from the beginning until the end with full support.

Build quality is not the best for the price

Smith Douglas Homes are Definitely Built with Pride

Love my new home
Everything was done timely

Fit and finish could be better

Great service

The whole staff was kind professional and easy to deal with.

Excellent experience from start to finish

Overall, you’re getting a lot of house for your money. We would recommend to family and friends who are budget conscious. This particular house would definitely cost a lot more money in Florida.

Smith Douglas homes are great quality builds with wonderful contractors!

This was my husband’s and my first time looking to buy a home and definitely our first time building a home. We loved how Jeanette and Kathy made the process so easy to understand and comfortable with their knowledge and expertise.

The communication was superior to my previous experience with other lenders and builders.

Adam Gorlesky and Bobby Stenborg have made this process very easy and stress free.

The build quality is great and the project management is responsive.

Smith Douglas hire third party contractors to work on your home and they do a crappy job. The floors squeaking, doors won’t lock, holes in the wall.

The neighborhood at Magnolia Trail

I hesitate due to cracks in the stairs, nails being left in the sink garbage disposal, warped wall, multiple cracks/ discoloration in the foundation/ drive way/ back patio, and lifting on the roof that was addressed, but wasn't fixed. During the blue tape walk the outside of the house wasn't complete, so I was not able to adress some of these issues. Also it was stated that Sherman Williams would know your lot's paint colors if you gave them lot # and address, but they did not. They stated several people had trouble finding the paint color to get for touch ups. I eventually found out and let them know it could be found in the portal, but this was after I wasted my free gallon of paint on a paint that didn't match.

My new home is stunningly beautiful and well built.

The SDH team was wonderful. They were kind and patient throughout the home-buying process. I appreciate the fact that they were readily available to answer any questions that I had (and I had plenty!) The homes are beautiful and the growing neighborhood is beautiful and peaceful.

Good experience however needs improvement with inside drywall and molding and painting.

Everyone was very attentive. The process was very fast. I am extremely grateful to Irma Muniz and our realtor, Sara Calderon.

One issue is that we live in Texas, and the trucks are big; the garage is too small to fit my truck.

Thank you for helping make our home buying and building process effortless and pleasant. Your financial incentives and assistance made owning a lovely, well-built home affordable and accessible. We would recommend your company to anyone.

I had a positive experience overall. I would gladly recommend Smith Douglas Homes to others.

Everything surrounding our home purchase was professional and exceeded our expectations for our first new home.