We worked remotely with Smith Douglas Homes from Phenix City, Alabama. My brother served as my advocate here in Broadway.
I do not like the procedures they use.
I would refer smith Douglas
Back 1/2 of lot was a mess at closing. Will take almost $3000 to fill, grade and remove stumps, etc.
The experience working with Smith Douglas Homes- Alabama was really good. Jennifer, Dana, and Brent were really sweet and kind and helped answer any questions me or my husband had.
I love the people I’ve worked with. Steven has been phenomenal in responding to all my questions and he was extremely thorough in his explanation of everything. The only thing I am disappointed in is the quality of the flat white paint used. It is simply put, “terrible”. It chips off and you can’t clean it. I also have already noticed that the baseboards feel like construction paper and are already looking terrible from mopping my floors. There is no way these are real wood. I’m going to have to go through and replace them and have already started painting my walls.
I’m likely to recommend SD because we received excellent and timely service. Communication was open and friendly and the project stayed on schedule
Unless you work with a different lender, I would not recommend Smith Douglas to anyone. The entire buying process was unnecessarily stressful and disorganized due to the preferred lender.
I love our home but some practices feel intentionally deceptive. Id likely tell them to go to another Smith Douglas neighborhood.
The Smith Douglas people were extremely helpful, courteous, and eminently qualified!
Beautiful houses, nice communities
The whole process was smooth and easy.
My experience was top-notch. I had no clue about the process and no realtor, so they walked me through everything. If I had any questions, I was welcome to call for clarity.
My experience was very smooth. I appreciate Brittany and Hunter!
Honestly the people we've encountered in our build process and now with the warranty issues (all minor) have been great - friendly and knowledgeable. We see the builder and the sales agent from time to time and they are still friendly with us.
My issue is that Smith Douglas Homes didn't properly installl the sod. The grass is terrible. I have been trying to contact someone and I haven't heard back.
I am very pleased with Smith Douglas at this time. I had an issue with significant damage to my driveway. Smith Douglas addressed my concerns and were able to accommodate me. I am very pleased with the customer service I received from them regarding this issue. Jonathan was fantastic throughout the entire process. He answered all my questions, he always kept me updated on what was going on, and was very professional. Because of this customer service I would consider buying another Smith Douglas Home in the future.
Yes. We highly recommend SDH to anyone seeking a new built home.
The speed of the build; the quality of the work; the building site manager’s attention to detail (Bentley made a particularly positive impression with his competence and thoroughness).
Overall a very good experience. No major issues or concerns.
Overall it was a great process. Very smooth.
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Great People! Michael is amazing!
We are very happy with our new home. They are very attentive and knowledgeable. Answered all of our questions in a timely matter.
Very poor workmanship on drywall and flooring.