Rob Vickery is a great man
Home design and floor plans are beautiful but the craftsmanship could improve. I’ve been in my new house for 2 weeks now and I’m noticing things like doors that either shake when I walk by or don’t close flush to the lock and have to be pushed. These are beautiful homes and they are brand new - these details make sense for new constructions.
The amenities that come with the home are pretty fantastic.
Yes. We are strongly thinking about purchasing a second investment home from SDH.
Overall pleased with SDH due to excellent home and community designs however experienced and currently experiencing issues with timeliness of repairs (currently post-closing repair support).
This is the third house we have had built and the least satisfied we have been with a house. We were very excited for this house and have been very underwhelmed with the quality after moving in. We have found so many small issues that we continue to notice that lead to over all dissatisfaction.
Style and finish of home was excellent
All employees I encountered were very professional and knowledgeable about their business. Friendly and helpful with this first time homebuyer!
I would recommend Smith Douglas Homes if you have a good agent, but I went through three different sales agents, and they all told me different things. I ended up with bath tile that I never picked. So, I recommend them, but only if you can keep the same team the whole time.
Victor and Katherine have been very helpful in our move to Jersey Park. They have assisted us with every aspect of the move.
It's a nice place, but they construct it so fast that they don't really do a great job. They don't check their work to make sure things are right before they let someone move in. I have had to have multiple spots fixed on the walls, floor pieces replaced, doors not aligned. Parts of the driveway is forming holes.
Bunch of liars.
The house is quality. They took care of any issues we had. Very happy with our purchase.
Jake was amazing!!
My sales representative, Kris!
My Mother said my house doesn’t look cheap, like a lot of other builders
Overall, a positive experience with Smith Douglas Homes. Their team was helpful, the build went smoothly, and we're really enjoying our new house.
The quality of work for a new construction, the use of space in the home, materials used are good quality.
Everyone was great to work with and made the buying process easy. Great communication and professional.
Communication was relatively quiet after the sale happened and during the build process - we felt out of the loop at times. Did not receive a pre-drywall meeting. The contract said we would get carpet in the bedroom, but it was not included and the company decided that they would not provide it as the contract was inconsistent in two different places (one spot said carpet, one said laminate). We were simply told that management said no.
My wife and I are very pleased with our home so far!
Our construction manager, Travis and his team(s) did a phenomenal job with our home and we enjoyed every interaction with him.
No. A lot of cheap materials being used that shouldn't be used on different parts of the home and once you close on your home you are forgotten when having issues.
Everyone involved in the process was amazing!
Well built home in a good location at a fair price.
We closed on our new Smith Douglas home in Capstone Estates in July 2026, and the experience was smooth from start to finish. Amanda Cox and the team were responsive throughout, and the warranty process has been straightforward. Would recommend to anyone building new in the Chattanooga area.