Smith Douglas Homes were very professional and friendly, and their assistance throughout the process was greatly appreciated.

You can start designing homes that are more home office friendly. You are lagging in technology. Your sales staff (Rikael) was great and project manager (Landon) are great but your electrical and low voltage people still think it's 1990.

Take no accountability in mistakes made on their part. Lack in communication. Cannot get ahold of anyone in management to rectify a situation or resolve an issue.

My home is so beautiful and spacious and my Construction Manager, Robert, is simply the best!

Professionalism was set forth during all phases of loan processing. Assistance was readily available.

The process was smooth.

Smith Douglas Homes are very fast builders. They will do a thorough inspection, but because they’re fast, they can miss certain details in the home.

For the most part the quality is good.
after the purchase one finds items and notices thing that were not installed. I.E. no toilet paper holders, no towel racks in the bathrooms.
Now of the doors going outside are completely sealed. Each one has about a 1 inch gap in both bottom corners. Photos are available.
Several nail pops.
SoAlwaysme of the laminate flooring was hit to hard on the ends during installation forcing the end of the installed pieces to be slightly buckled.

We had a very positive experience with Smith Douglas Homes – Central Georgia and would definitely recommend them to friends and family. The entire process felt smooth and well-supported from start to finish. Nikki Collier, Hunter, and Kris George all played important roles in making this a great experience.

too soon to say

From start to finish, the whole process was smooth! The communication with everyone was amazing and whenever we had any questions we quickly got an answer. It was great all around!

It was an easy experience. I felt they cared about me and what I was looking for.

Reasonably priced, great neighborhood, beautiful exterior, well thought interiors with more than enough storage.

Very professional and knowledgeable of the homes being built. Answers all questions and can direct you to the home best suited for your needs. Loves working with Luke Revis at Douglas Homes.

Great home and location

I have already recommended Maddox Station to 3 others.

Wonderful experience!

The above rating do not demonstrate our true sentiment about SDH as a company.

A series of events happened during the last days of closing, and we feel that we didn't received any support from the builder (SH). The seller in this case Jennifer Coleman, failed to communicate important information about the seller credits at the time of closing. There was a lack of description in the initial contract of purchase, in other words misleading representation. Not sure if she communicated with SH regarding these concerns or not, I can only say SH wasn't present during these final days.

Again, this rating don’t reflect the current/real sentiment about SDH.

Ms. Ke made the experience effortless, she was very knowledgeable in her area of expertise, she has a confidence and calm in her tone. I was able to to reach out to her and she answered, and speaking to a live person when your doubtful in your decision making is very helpful.

THE REPRESENTATIVES WERE POLITE, INVITING, AND FRIENDLY. APPRECIATED THEIR MAKING THE PROCESS OF BUYING A HOME PLEASANT.

I'm really satisfied with the house I bought. Nakeza Collier and Hunner Lawrence were very accommodating. Everyone at Smith Douglas Homes was very helpful to me when I was deciding to buy the house. The quality of the house is really nice and very modern. We've been living there for a month, and I haven't seen any problems. The community is also very peaceful.

Build was as we designed. It having a set of blueprints for our record is definitely something that needs to be addressed.

Mike was great to work with. He’s very knowledgeable and always got an answer to me in a timely manner. He had lots of recommendations on things to do or not to do to keep our house in the best shape that I really appreciated. We love the neighborhood overall.

Both Sean, the agent on duty, as well as Brandon our construction manager were fantastic to work with

My family and I extremely satisfied with smith Douglas and the amazing work done by their builders Chris and Tiffany. They truly exceeded my expectations! From the initial consultation to the final touches, their professionalism and attention to detail were outstanding. The team was highly skilled, efficient, and a pleasure to work with. They completed the project on time, while maintaining excellent communication throughout. I highly recommend Submit Dongle for anyone looking for top-notch construction services.
Their commitment to quality and customer satisfaction is truly commendable!