I would not recommend Smith Doughlas to anyone because I feel like they overcharged for a low-quality product that was built by unqualified tradesmen and construction managers.
Smith Douglas Homes did a really good job. There were some minor issues we had, but overall this is our first home we bought, and we are excited about it.
I was extremely satisfied with smith Douglas from looking at homes to we choose the model and now occupying it. Everything was done on time and with the highest quality. All the employees I dealt with wanted to make sure we were happy with our new home.
It is a great company. We are first time buyers and we are totally pleased with the process and the result.
We had been looking for a home for several years at this point. We moved due to employment relocation and found ourselves looking in the Raleigh, NC area. We toured several other new build communities but the value and customization options were far better in the Smith Douglas communities. We also felt that the sales representatives at several of the SDH neighborhoods were extremely welcoming and much more helpful than other representatives that we encountered with other homebuilders. While the process of building a home is stressful regardless, we did have a good experience and any issues that came up were taken care of promptly and communicated clearly. We felt that we paid an extremely fair price for our home and are very happy.
I possibly might recommend to a friend.
I believe the home is sturdy, and as such, I had many possibilities for the house, but the salesperson did not allow us enough time to make our decisions. My salesperson did not adequately help or coach me on the options, we had to rush. The sales rep did not respond after the closing, and my real estate agent had to reach out to her. She did not send me information on the HOA. I did not get a closing gift either. I am unhappy with my representative. The option sheet is complicated, and I was not coached on my options.
We had a great experience from beginning to end with the whole Smith Douglas team, builders and customer service side.
Grant kept us up to date on all phases of construction with photos and videos. Jordan explained all warranties, answered all questions and made sure we were satisfied with end result. Highly recommend!
The sales representative we worked with, Flo, was excellent.
I probably will not recommend, the workmanship is not good.
Easy to talk to , they’re very informative .
Smith Douglas has provided excellent service. Everyone is friendly and my experience was pleasant throughout my process.
I will recommend you to anyone who ask because of Cathi and Dakoda.
I have recommended Smith Douglas to a family member.
Enjoyed the process it was super easy and smooth
We love our home . Great floor plan . Built quickly and beautifully
Yes they do good quality work
There were some things that needed to be taken care of, but they told me that is just how they do things. I am paying a lot of money for my house, so I would like for it to be built with quality workmanship.
I would recommend Smith Douglas solely on the fact of the attentiveness we received from Bentley. He was genuinely concerned with our transition into our new home. Narda, on the other hand, was dismissive with little knowledge and made us feel insignificant during our purchase. I would definitely recommend Smith Douglas to a young first time homebuyer.
I enjoyed working with my project manager.
We love our house. And the quality is fantastic.
Smith Douglas Homes has great floor plans that suit any size family. The agents and contractors are professional, knowledgeable, helpful, and always willing to assist by answering questions. I enjoyed working with them on my new home build.
They very easy to go the process of buying a home
I do not recommend the salesperson who was with me, Melissa. When I asked for upgrades, I paid more than required without getting the upgrade. I asked for an extended closed in patio, but I didn't get extended, I just got a closed patio. She charged me $6,000 for something I didn't get. I asked for the extended patio, but it is just a normal patio. She stated that I signed the papers, but it was her responsibility to do the upgrades in the papers. I can't go word for word over the papers to see if my requests were put in the papers. I called her to do the changes before everything was completed, and she said she couldn't do them. Now I have to get the extended patio done with my own people.
Smith Douglas Homes built a good quality, solid house. They also communicated well with me throughout the building process, so we understood what was going each week.