Their pricing was fair and competitive for the quality of the home.
The building process and the workmanship was wonderful. Dealing your with your lender, attorneys and office was not fun.
Zach answered our questions, and explained everything well.
Everyone I worked with was amazing. All my questions were answered timely and I felt confident about my new home.
Suzette and TJ were really great. They were patient, answered all questions, and they were just great over all.
My experience was okay. I purchased my house with cash. Some things were supposed to be fixed, but they haven't been. The sod is 12 feet from the house. Some things went well, and some things did not. They skipped my house with sod, but everyone who closed after me got extra sod, and the lady who closed before me doesn't have that issue. We've been calling about the heat, but they haven't returned our call. I spoke with the contractor, and he is supposed to come back and fix the caulking, which is thinning, but he hasn't come to fix it yet. I feel that they did a poor job because we paid cash for the house, so they aren't fixing anything. Certain stuff I get, but some I don't. When you close, you are on your own. I've only been in the house for a month.
It really depends on the builder. The homes are fine, but it depends on the builder that is building them.
It takes a while to get things fixed. There were things that didn't come put together.
The home specialist, Michelle Reyes was amazing! She made our family feel welcome and she was very knowledgeable. You could call/text and she would answer in a timely manner. Our family valued her explaining the entire process and putting us at ease.
Like the attention to detail
Have totally love my experience of working with Smith Douglas. Jeanette and Kathy are GREAT.
We would absolutely recommend Smith Douglas Homes Atlanta. The whole process was smooth and we always felt informed, supported, and taken care of.
The quality of the home is not quality. They were supposed to refund me $215.00. They made the promise before I closed. I still haven't received my $215.00. They had to do a home inspection three times because they didn't fix what they were supposed to fix, and they waited till the last hour to get it fixed, so they owe me $215.00. Then the quality home is just not a quality home. But I understand that these are budget homes. I'm used to a high-end home.
Outstanding personnel that assisted us and met our every need. Tamra and Danny are great representatives of the company and were very helpful in assisting us whenever we needed it.
There seems to be more options than other builders, which is a plus…but our experience as a whole did not live up to the hype presented by the selling agent.
I had a fantastic experience..The builders were professional and they were incredibly transparent, easy to communicate with, and always kept me updated…
I am just satisfied, and I am happy so far.
Linda Keller did a great job. She and the other female representative have been a tremendous help in the process of purchasing my home even after being in my home.
While the home has great curb appeal, the interior workmanship has been disappointing. As a new homeowner, I didn’t expect to deal with issues so soon, flooring defects, HVAC problems, a damaged door, and concerned areas in the ceiling. Overall, the work feels rushed and below the standard I expected.
This is my third new build home in North Carolina, quality definitely an upgrade.
Jessica Flaig was awesome from start to finish with the process
Our New Homes Specialist Adam was fantastic! From the 1st day to the end, he was very helpful, polite, professional and always quick to reply. Just when we didn’t think things would work out, Adam stepped in and it all worked out perfectly!
Everything!!!!! We really love the open house Floor plan!!!!! Make's everything look really modern!!!!! ☺️
Kizac washington was very nice when showing the house very knowledgeable and if he didn't no the answer he would get back with us .
My Tawana) was very knowledgeable and walked me thru the process and made sure all my questions were answered. No pressure at all. Showed me three other available models the same day. Circled back to the one I liked BEST, I own it now and am VERY Happy.