Yes, I would recommend others to purchase a home due to my experience.
I do not recommend the salesperson who was with me, Melissa. When I asked for upgrades, I paid more than required without getting the upgrade. I asked for an extended closed in patio, but I didn't get extended, I just got a closed patio. She charged me $6,000 for something I didn't get. I asked for the extended patio, but it is just a normal patio. She stated that I signed the papers, but it was her responsibility to do the upgrades in the papers. I can't go word for word over the papers to see if my requests were put in the papers. I called her to do the changes before everything was completed, and she said she couldn't do them. Now I have to get the extended patio done with my own people.
I love the floor plans of smith douglas homes and the higher than average ceilings. the master bedrooms are a bit over large and closets, other than master are smaller than average.
Everything as described ahead of schedule!
The ease of the transaction and the various models available at marketable price points were good.
I enjoy the home they built for us. I think they did a pretty fair job on it for a pretty fair price, for the area, II suppose. So far, I have not had any major problems with it, just a couple of minor and they fixed them right off the bat. The construction superintendent, Kenny, has been wonderful tot work with. I am pleased.
I have already recommended someone to Smith Douglas Homes!
It was a smooth process, and I was very content with how my home turned out and everyone that I worked with.
I would definitely refer everyone to Smith Douglas Homes. The builders are just phenomenal and the whole process that occurs during the construction is top-notch from beginning to end. I like that they kept me updated through status reports of the construction process. That was awesome to know and to be able to see the status instead of having to bug them about it. Everyone has been professional to work with. The sales specialist Stacy Dunlap is phenomenal. Mr. Lipscomb who was the project manager was professional as well. I can't say enough about the quality home they provided and for the price they set, it cannot be beat. The models to choose from are great, they have an array of them, which was very impressive. You will definitely get a high quality built home for the price, which is true to their slogan.
I have an I will recommend Smith Douglas as a good builder, and they stand behind their work. Satisfaction guaranteed!
Since signing a contract with Smith Douglas last August, I have been absolutely delighted with the professionalism, workmanship, and caliber of this builder’s team. When I first moved to Georgia in 2022, I purchased a new construction house from a different builder. The experience was disheartening from the beginning and continued to deteriorate after moving in. Trying to have poor workmanship corrections completed became a full-time job. I was so soured by this experience, I decided to sell that house and relocate. After exploring more than 100 communities, I signed a contract with Smith Douglas in Cartersville and I haven’t looked back. Every part of this purchase experience has been great!
Smith Douglas Homes provided us with a beautiful home within our budget. We recently downsized after becoming empty nesters and love our spacious townhome!
I am going to refer everyone I know looking for a new home to Smith Douglas!
Great communication and very friendly
If I had to do this again I wouldn’t change anything. I would definitely recommend smith Douglas to all my friends and family
I found them to be friendly and efficient with their service.
They helped us through every step and told us what everything was going to be. It was our first time buying a home and Tracey was awesome.
I felt the service was good. I had an experience with the builder because I moved into an area that was quite a bit away from the city of Atlanta. I was initially told I would be able to have my refrigerator delivered to me. Then I was told it was too far. So I ended up having to have it delivered here. As a very nice gesture, the builder was here and helped get my refrigerator put into my home. I thought he went above and beyond anything he had to do. His first name was Jason. I don't know his last name. He assisted me with having an appliance put in my home, and you know it was not something he had to do, but he did it. There was no additional charge. I was very grateful for him taking the time to do that.
Good house quality, and value.
I had friends that had built new homes before and had run into problems along the way, so I kept waiting for a problem to pop up at some point in the process. But it was insanely easy to work with Smith Douglas, I was very happy and absolutely love my home.
The few things that needed attention got properly repaired by very competent people.
Natalia was fantastic to work with and made the whole process effortless. We liked the layout of the home, and the choice of colors and textures. The home was beautifully designed and crafted with care.
5 stars!😊
We have had a good experience with Smith and Douglas homes
Smith Douglas constantly reminded me that they are a “production builder“. The impression I got is in the world of good, better, best they strive to be in the better category.
The home I live in is very well built and beautiful.
They were friendly, helpful, straightforward, & and efficient. I love my home, best decision I could have made!
I would greatly recommend Smith Douglas Homes to anyone. Their professionalism, courteous, kind and great sense of humor is simply amazing. They have a winning them. Even though no one or no company is perfect. But Overall, they come close to it. They will take the time to listen to what you are looking for. Their prices are reasonable depending on what area you are seeking. Smith Douglas Homes, I would like to sayJob Well Done!
Patty Rogers was outstanding from beginning to end in the new home buying process. She was extremely patient, personable, and understanding. I highly recommend her!
I will recommend, with a few exceptions associated with the quality of work.
They build spacious houses and I love my house!
When I first signed, my initial closing estimate date was continuously moved back. It was a two-month delay. They said it was just the weather, but it was due to a dispute with a contract that needed to be signed.
They build a quality product. I have been involved directly and indirectly in building and the structure and the way they built it is a quality product.
I would recommend Smith Douglas for building a new home, but would give a list of a few items that the buyer would need to watch closely.
I would recommend Smith Douglas homes to anyone looking for a new home. The quality and value are excellent and the experience from sales to closing was exceptional.
Yes I will recommed Smith Douglas!!!! It had been a very pleasant expierence!
I know that not all communities are run by the same construction manager, but overall, the experience was good. I just have an issue with the construction manager that we have for our property.
Smith Douglas helped us to build a home that fills all of our needs and in a way that meets our design preferences, and was more affordable than purchasing a home that was on the realestate market.
Wonderful build experience.
My experience with purchasing my home was stressful and frustrating. Any issues that arose were always explained away with poor, unrealistic excuses. The only reason why any of my requests or issues were met or resolved was because I had to push and push and push. Smith Douglas’ sole interest is to sell homes as quickly as possible and keep the customer in the dark about any issues or communications with the builder. The builder seems to operate in a similar manner. At one point I was told an issue couldn’t be resolved because “that just happens sometimes.” If it was not for me pushing and threatening not to close on my home, some issues would not have been resolved. After I pushed, the builder disclosed to me that the issue was actually resolvable. I would not subject anyone to the deceptive, conniving tactics that I experienced.
50/50, it depends on several facts.
Private comment on #1: Smith Douglas Homes are great. The salespeople were amazing. Connie helped me out completely. In the process of the walkthrough and from 8/31 to 9/8, the construction manager could have done more. There were issues that have not been fixed. There are problems with the refrigerator. There are issues after the walkthrough that have not been addressed. I am in the building business. In the past, when I bought a home, it was immaculate all the way through. Also, I did not get options like a second window in a bathroom, additional windows in the dining room, etc. The master bath has a transom window. I wish I had the option of having it tinted. I signed off on the house in June and only saw it on 8/22. Everything was done via email. Connie did a wonderful job, given the circumstances that I was buying the house from afar. I think there should be more training for long-distance customers. I wish the company had given me the options that were available to me at additional cost, such as additional windows and window tint where I wanted it. They were really sweet.
I would be happy to recommend Smith Douglas Homes to anyone.
They are an excellent company. We are very glad we went with them.
Everything went smoothly with no delays.
I first came across Smith Douglas Homes while searching for a new home in my area. I was easily able to visit the model home and speak with one of their agents. I found a great quick-move-in house that fit all of my criteria and was even able to add on a few modifications last minute. Their agent was very easy to get in touch with through the building process if I had any questions. I was very pleased with my customer service experience throughout the contracting and closing process, especially with the construction supervisors who went above and beyond to make sure the few punch-list items on the homeowner walkthrough were addressed before closing.
I truly enjoyed my experience with Smith Douglas Homes and the building process.
Really Satisfied
Stacey and Kenny were amazing at telling us the whole process and how things are going to go, including our process of being able to see the build of the house when it came to walkthrough and closing. Stacey was very quick to answer when we have questions.
Sales people are very nice and easy to work with. Contractors are also very nice and knowledgeable.