I would absolutely recommend Smith Douglas Homes to anyone looking for a new home. My experience was exceptional from start to finish, thanks to Jonathan’s kindness, professionalism, and genuine care throughout the entire buying process. He made everything smooth, stress-free, and personal. The quality of the home and the level of customer service truly exceeded my expectations, and I’ve already shared my positive experience with friends and family.

Communication was poor. Completion date was missed by over 30 days. Willingness to work with us on scheduling. Quality poor.

From start to finish everyone involved in the purchase of my first home was amazing.

It was a quality build with quality service.

Excellent build quality, above-average materials used and truly superior customer service before, during and after construction.

I loved working with Liam Faulk, our builder, and Ms Cathy Peppers, our realtor.

It was a very smooth and easy process, from the sale agent Patty to the construction manager Eric. I would recommend.

The home has great finishes and the staff have all been friendly & helpful. Beginning with our sales experience, Michelle was polite and accommodating in our requests to come visit the home frequently as it was being built. She answered the questions we asked and referred us to Dawson for any she could not. Post sales, Dawson has been an amazing resource to work with. We've had a few items we needed to remedy and Dawson has been responsive and thorough in his efforts to ensure the repairs were made to our satisfaction. He has been respectful in every interaction and ensured his presence in our home wasn't too disruptive to our daily lives.

I purchased a spec home that was thoughtfully appointed with some upgraded features without being too over the top which made it the perfect balance of custom and affordable. There were minor issues right after moving in but mostly related to me getting used to living in a more modern home. Everything was addressed promptly. The builder has several plans to choose from and even though there was not a model of the floor plan I was considering or another in construction to visit in person, the salesperson took me through the on-line videos and customization process in such a way that I knew that this would be my perfect home. The building process and timelines were met without issue. I would highly recommend this builder to anyone considering the process of building. They clearly stand behind their product.

The team of people involved with every step in the process were amazing. Kind, polite, informed, professional and communicated well with me as well as each other.

The whole staff was very helpful and friendly

Smith Douglas Homes' customer service was excellent from the sales agent to the builders and everyone in between. I strongly believe that's something lacking in society.

I have already recommended Smith Douglas Homes to a friend.

Smith Douglas Homes provided great customer service, fast responses, they took the time to explain everything I didn't understand. It was a great experience altogether.

Value for the price

Very organized company.

yes , they are super easy to work with.

Quality of the home. And Mitch he is your best resource. I have bought more than 10 homes in my life. He is by far the best I have worked with on a project.

The style of the homes is great. They offered a nice variety of floor plans and plenty of storage.

Absolutely I would highly recommend.

Attention to detail/finishing

I can say with complete confidence that I would recommend Smith Douglas Homes to anyone looking to buy a home. Jonathan's combination of skill, professionalism, and genuine care is rare, and it made all the difference for us.

We loved the constant updates and information provided to us by Lara and Johnathan. From beginning to end they kept us informed and excited to see the complete project

From looking for a home and working with the sales team, I felt like I was heard, and they made the process very easy.

Absolutely!

I would recommend Smith Douglas Homes because it was a good experience. The process was thorough and quick.

Smith Douglas Homes - Atlanta are very knowledgeable, they are always there if you have any questions. The quality of the home is good, it may not be 100%, but it is still good. If you need something, they are there for you.

I am satisfied with the customer service. I removed one star for recommend because of the quality of the finished product

I honestly tell people everyday to consider Smith Douglas. The quality for the money is second to none!

Duncan Farm sales agent, Stacey is amazing.. Kenny is an outstanding construction site manager

They are very professional, on time, and stuck to the budget.

puntualidad en tiempos de entrega, comunicacion efectiva

I am really happy with the service, and the treatment that I received. They paid very close attention to my requests, and they presented the information very well.

The people very helpful and friendly and if you have a question they answer as soonest possible. I recommend Smith Douglas to my daughter hopefully she will buy a townhouse from your company.

It was an easy process, and they were easy to work with.

I highly recommend Smith Douglas Homes - Atlanta. They are high level professionals.

Easy to work with and excellent product quality

I already have recommended Smith Douglas because of Johnathan Ontiveros. I’ve heard some nightmare stories about new builds but with him he put those stories to rest.

I feel like the quality of Smith Douglas Homes is better than any of the other companies that I checked out. They had a much greater variety of choices to pick from for the things you want in your home.

Connie was absolutely amazing! She was so patient and sweet! Answered all my questions and kept me updated every step of the way with dates and pictures of my new home as the construction moved along! Im extremely grateful for her expertise and my first experience in purchasing a home through Smith Douglas.

There are still findings from my inspection that are still to be done and I get no proactive feedback.

Rayna and Chad are a power team! Not only do they provide great customer service. They are reliable helpful, and will answer any questions you have.

Connie did an amazing job

This is my second time buying a home from Smith Douglas Homes and as expected, they have been nothing but professional and caring. I received updates every week and any question I had was answered in a timely matter. Lara is just the best at making sure buyers feel at ease and making sure everything goes smoothly. And Jonathan has made sure everything is working properly in my home and any question or request I have he is very quick to reply or stop by the house. He never makes me feel like I’m bothering him. Thank you Lara and Jonathan for making my home buying process so smooth.

The process was awesome and Dawson was great! We would most definitely recommend Smith Douglas Homes!

The whole process was amazing to watch, all the people involved were extremely professional, friendly and show care.

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SDH offered a great move in offer. ShaKoya the Community Manager was always readily available and willing to assist with any questions or issues. Cosmetic and electrical issues to home and community could have been reviewed more closely.

I will recommend but inform friends of what to look out for.

The builders are very knowledgeable and efficient