Fit and finish could be better

The workmanship needs to improve. I can definitely tell that some of the work was rushed

Great service

Excellent experience from start to finish

Thank you for helping make our home buying and building process effortless and pleasant. Your financial incentives and assistance made owning a lovely, well-built home affordable and accessible. We would recommend your company to anyone.

I had a positive experience overall. I would gladly recommend Smith Douglas Homes to others.

Everything surrounding our home purchase was professional and exceeded our expectations for our first new home.

Was a smooth process and any questions or concerns we had was addressed and handled very well.

Smith Douglas Homes were very professional and friendly, and their assistance throughout the process was greatly appreciated.

The process was smooth.

Smith Douglas Homes are very fast builders. They will do a thorough inspection, but because they’re fast, they can miss certain details in the home.

For the most part the quality is good.
after the purchase one finds items and notices thing that were not installed. I.E. no toilet paper holders, no towel racks in the bathrooms.
Now of the doors going outside are completely sealed. Each one has about a 1 inch gap in both bottom corners. Photos are available.
Several nail pops.
SoAlwaysme of the laminate flooring was hit to hard on the ends during installation forcing the end of the installed pieces to be slightly buckled.

too soon to say

THE REPRESENTATIVES WERE POLITE, INVITING, AND FRIENDLY. APPRECIATED THEIR MAKING THE PROCESS OF BUYING A HOME PLEASANT.

Build was as we designed. It having a set of blueprints for our record is definitely something that needs to be addressed.

Robin and Gary on site have been very nice, concerned and eager to help when needed.

The home is good quality and the value for the price is great

Lara and Matt are the best! Not too pushy and gave us space to make a decision on our own. Closing was a breeze. I definitely recommend Smith Douglas and will probably look at their homes for our next move in the future!

I've already recommended Smith Douglas Homes to two other people.

The builder and agent unprofessional

I think Smith Douglas Homes was great to me, and I love my house. My agent, Natalia, was knowledgeable and looked out for me to make sure I received all available benefits. Overall my experience was good.

Jordan and Cathy were great.

They stayed on schedule, fixed things that were noted on inspection, gave good information throughout the process

The customer service by Natalia from start to finish was amazing. She responded readily to any questions or requests at any time, any day of the week.

This is my third new home purchase. Smith Douglas was spot on the closing date. There is always a projection but they do a great job of keeping the portal updated when the next phase of construction is completed. They actually closed on the projected closing date. The projects manager and his team are exceptional. If you have a punch out claim, they will come and take care of it right away.thanks!