Connie was absolutely amazing! She was so patient and sweet! Answered all my questions and kept me updated every step of the way with dates and pictures of my new home as the construction moved along! Im extremely grateful for her expertise and my first experience in purchasing a home through Smith Douglas.

There are still findings from my inspection that are still to be done and I get no proactive feedback.

Rayna and Chad are a power team! Not only do they provide great customer service. They are reliable helpful, and will answer any questions you have.

Connie did an amazing job

This is my second time buying a home from Smith Douglas Homes and as expected, they have been nothing but professional and caring. I received updates every week and any question I had was answered in a timely matter. Lara is just the best at making sure buyers feel at ease and making sure everything goes smoothly. And Jonathan has made sure everything is working properly in my home and any question or request I have he is very quick to reply or stop by the house. He never makes me feel like I’m bothering him. Thank you Lara and Jonathan for making my home buying process so smooth.

The process was awesome and Dawson was great! We would most definitely recommend Smith Douglas Homes!

The whole process was amazing to watch, all the people involved were extremely professional, friendly and show care.

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SDH offered a great move in offer. ShaKoya the Community Manager was always readily available and willing to assist with any questions or issues. Cosmetic and electrical issues to home and community could have been reviewed more closely.

I will recommend but inform friends of what to look out for.

The builders are very knowledgeable and efficient

Price, value. Knowledgeable, helpful staff!
Lara and Johnathan are the best!

Overall, it was a great experience.

When I got the place, it was nice, and they did a good job. The only issues that I had were more on the subcontractors work with the doors not latching and the paint job. I think Smith Douglas Homes could vet their subcontractors more deeply to make sure that they are doing what they are supposed to with the homes.

I absolutely loved working with Lara. She made my buying experience easier. However, I would not recommend a Smith Douglas home only because the builder does not sod the entire back yard. Paying $10K for a lot premium and not having the entire back yard sodded is not acceptable. Especially when you must pay a lot premium. On top of that, with all the heavy rain we experienced, all the grass seeds and straw washed away - leaving my back yard muddy.

I’m likely to recommend SD because we received excellent and timely service. Communication was open and friendly and the project stayed on schedule

I love our home but some practices feel intentionally deceptive. Id likely tell them to go to another Smith Douglas neighborhood.

The Smith Douglas people were extremely helpful, courteous, and eminently qualified!

Beautiful houses, nice communities

The whole process was smooth and easy.

Honestly the people we've encountered in our build process and now with the warranty issues (all minor) have been great - friendly and knowledgeable. We see the builder and the sales agent from time to time and they are still friendly with us.

I am very pleased with Smith Douglas at this time. I had an issue with significant damage to my driveway. Smith Douglas addressed my concerns and were able to accommodate me. I am very pleased with the customer service I received from them regarding this issue. Jonathan was fantastic throughout the entire process. He answered all my questions, he always kept me updated on what was going on, and was very professional. Because of this customer service I would consider buying another Smith Douglas Home in the future.

The speed of the build; the quality of the work; the building site manager’s attention to detail (Bentley made a particularly positive impression with his competence and thoroughness).

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Great People! Michael is amazing!