I will be very happy to share Smith Douglas new home construction info with my colleagues at my work place and friends in Carrollton, GA.
It has been an absolute pleasure working with April & Jason - Smith Douglas, Preston. They were both resoponsive and informative throughout the entire process. I am a first time home buyer and didn't work with an agent, so I appreciate April for taking the time to answer a lot of my questions.
I highly recommend Smith Douglas Homes, because of the awesome expertise they present.
Builder is not very customer service oriented. Very rigid and self serving.
The process was quick and straight forward!
We had a real good experience with Smith Douglas Homes. We started with one sales representative, and they were great. When we moved to Morgan Landing, the salesperson, Natalia Lanigan, we didn't get along with her, and she was rude to us. We had to ask for a new representative. Beyond that one representative, everything with Smith Douglas Homes was fantastic.
Great experience all around. From pre-planning to construction to closing, the Smith Douglas team excelled in every area.
The homes and floorplans are beautiful. But the customer service Is severely lacking and honestly Post purchase it is completely absent
Good build quality, Good floor plans within budget
Yes very good quality of homes
Everyone from the selling agent to the chief builder was greatly helpful in the process of choosing, customizing, and moving into our new home. The home buying process can be a very stressful task, but they made it go smoothly and worry-free. Everyone was so friendly, knowledgeable, and helpful. I am thankful for their work.
For the price point (in this day and age), I would recommend to my friends. And (as of now) I feel like the construction of the home is good and the look of the community is very nice.
Victoria, the salesperson, and Jim, the builder, are both awesome.
In a nut shell, the internet will scare you and give you nightmares about buying a new home. Not with SDH! I can't be certain that everyone will have the same experience but I would definitely recommend anyone to look into SDH. The homes are built well. Everyone has been great to work with, including the partnered financial institutions.
Great experience from beginning to end. We had concerns with the quality of the house given how quickly the houses are built, however, the quality exceeded our expectations.
I have already made recommendations Sherry was amazing. She was with me from beginning to end. And was even supportive after i moved in when things have come up.
Smith Douglas has been so wonderful to work with from start to finish. The thing we loved most was how available everyone was. Whenever we reached out, we got an answer fairly quickly. The time frame form start to finish was also very accurate.
The sales team was good at communicating but the finished product leaves something to be desired.
They were very easy to do business with. They were very friendly people.
From beginning to end the entire process was clear and direct. They guide you through the options-selection process without pressure to choose thing you do not want or need. Pricing is clear from the beginning without any surprises - except that the home is of much higher quality than expected!
When I signed up with Smith Douglas it was from a background of having built several custom homes. This had me starting from a different page and it took some adjustment from that to a mass build. Once that transition was behind me it was a smooth process. Naturally with a house, as complex as it is, there are some inevitable aggravations, but the key is the quality of the people you have to work with.
Patty is awesome. She is seasoned, knowledgeable about here product, professional but with a nice personal touch. Her professionalism made me confident I was making the right decision. We really liked her in the beginning and still see her here at the development from time to time. We consider her a friend.
And Eric, he is busy as a one-armed paper hanger but when you have a question, issue, or gripe, I found him willing to stop everything and work his way through it with you. I am more than satisfied with his follow up and find him to be a man of integrity. If he tells you he is on it, you can take it to the bank.
Smith Douglas Homes - Atlanta was very good at communication throughout the build. I felt that they cared about the quality of the build.
I would recommend a SD home to a friend, but would advise them to visit the build more than just at the pre-drywall inspection and the final walk through. And look carefully at the details and raise questions and requests quickly.
This is my first home, it was quite simple and has been a good buying experience. I didn’t have to go through too many hassles through the process.
I didn't want the people to go in the ditch
Our sales agent, Melissa, did a really good job guiding us through different floor plans and giving us prices. She ended up leaving and Shiela replaced her. Shiela did a good job. The on-site project manager, Christian, did a really good job.