I would absolutely recommend Smith Douglas Homes to anyone looking for a new home. My experience was exceptional from start to finish, thanks to Jonathan’s kindness, professionalism, and genuine care throughout the entire buying process. He made everything smooth, stress-free, and personal. The quality of the home and the level of customer service truly exceeded my expectations, and I’ve already shared my positive experience with friends and family.
Communication was poor. Completion date was missed by over 30 days. Willingness to work with us on scheduling. Quality poor.
From start to finish everyone involved in the purchase of my first home was amazing.
It was a quality build with quality service.
Excellent build quality, above-average materials used and truly superior customer service before, during and after construction.
I loved working with Liam Faulk, our builder, and Ms Cathy Peppers, our realtor.
It was a very smooth and easy process, from the sale agent Patty to the construction manager Eric. I would recommend.
The home has great finishes and the staff have all been friendly & helpful. Beginning with our sales experience, Michelle was polite and accommodating in our requests to come visit the home frequently as it was being built. She answered the questions we asked and referred us to Dawson for any she could not. Post sales, Dawson has been an amazing resource to work with. We've had a few items we needed to remedy and Dawson has been responsive and thorough in his efforts to ensure the repairs were made to our satisfaction. He has been respectful in every interaction and ensured his presence in our home wasn't too disruptive to our daily lives.
I purchased a spec home that was thoughtfully appointed with some upgraded features without being too over the top which made it the perfect balance of custom and affordable. There were minor issues right after moving in but mostly related to me getting used to living in a more modern home. Everything was addressed promptly. The builder has several plans to choose from and even though there was not a model of the floor plan I was considering or another in construction to visit in person, the salesperson took me through the on-line videos and customization process in such a way that I knew that this would be my perfect home. The building process and timelines were met without issue. I would highly recommend this builder to anyone considering the process of building. They clearly stand behind their product.
The team of people involved with every step in the process were amazing. Kind, polite, informed, professional and communicated well with me as well as each other.
The whole staff was very helpful and friendly
Smith Douglas Homes' customer service was excellent from the sales agent to the builders and everyone in between. I strongly believe that's something lacking in society.
I have already recommended Smith Douglas Homes to a friend.
Smith Douglas Homes provided great customer service, fast responses, they took the time to explain everything I didn't understand. It was a great experience altogether.
Value for the price
Very organized company.
yes , they are super easy to work with.
Quality of the home. And Mitch he is your best resource. I have bought more than 10 homes in my life. He is by far the best I have worked with on a project.
The style of the homes is great. They offered a nice variety of floor plans and plenty of storage.
Absolutely I would highly recommend.
Attention to detail/finishing
I can say with complete confidence that I would recommend Smith Douglas Homes to anyone looking to buy a home. Jonathan's combination of skill, professionalism, and genuine care is rare, and it made all the difference for us.
We loved the constant updates and information provided to us by Lara and Johnathan. From beginning to end they kept us informed and excited to see the complete project
From looking for a home and working with the sales team, I felt like I was heard, and they made the process very easy.
Absolutely!