Very professional atmosphere. Kept communications timely and took steps to address any concerns and needs.

My total experience throughout the process has been unpleasing and made much more difficult when it doesn't need to be or is warranted.

I would recommend Smith Douglas Homes to anyone who is looking to build a new home.

Unprofessional staff and poor build quality. Yards are not graded properly and everything is done at bare minimum quality.

Brenda Robertson made our home purchasing or buying process so easy to follow or understand, and she was always available to quickly and professionally respond and/or answered our questions thought out the entire process.

The sales agent, Khalilah was very informational and very helpful throughout the process. The construction team was very thorough during the inspections. I am just really appreciative of that.

Excelente construcción

From the beginning, Amber was helpful by listening to our needs and budget. We drove in because of a special and once we learned more, every step was clear, any hiccup had a solution, and there was transparency at every stage.

Justin has been helpful since the walkthroughs and his guidance on warranties and other support have helped us adjust well into the home. We saw the house once it was fully built, so I can’t speak on the construction stage, but we are loving our house and appreciated the team for working with us to get us into a home that has already significantly improved our life.

The floor plan is spacious, the natural lighting is wonderful, and every part of the home is great for our family. We’re thankful we ran into this opportunity and for all the help and guidance we’ve received.

It was easy. The staff I worked with were very friendly and addressed any concerns I had as honestly as possible.

The whole process was seamless. I like the property.

I had the best realtor in the world Delven Barfield but also was touched by Sherry Richardson, the seller agent for Smith Douglas Homes. Sherry was so compassionate, patient, thorough and helpful to both my realtor and I through the entire duration, and even after. Sherry is a beautiful person inside and out and she's just what any homebuilder company needs to get the job done without clients feeling like they are just another number or sale. Smith Douglas Homes is blessed to have her. Stan , whom I ran into later also made the experience top tier. He was always so warm and informative. Ginni Childers of Ridgeland Mortgage, their preferred lender, was also outstanding! Delven, Sherry, Stan and Ginni made my home buying experience fun and made me want to do it again just so I can have the opportunity to feel their encouragement, support and learn from them all over again. They were angels, hand picked by God to be a blessing to me.

I already have recommended Smith Douglas homes to my friends and family

Needs improvement in handling clients and clarity in communication.

Thev agent and builder were very professional, very courteous and could provide relevant information

I like how the process was very organized and predictable. Each step in the building process was throughly explained with a plan of action. There were a lot of options to make my house personalized to what I wanted and needed. Smith Douglas was one of the few builders that offered several Ranch options which is very important to older people who did not want any stairs.

Smith Douglas Homes - Atlanta provides excellent service.

The builder is excellent and very professional. He did what he said he would do, and if something wasn't looking good, he fixed it in a timely manner.

Workmanship in side the house extremely poor. From paint on cabinets and floors that I am still removing. Broken trim son door frame and baseboards. I had crown molding added to the house and the crown molding does not meet correctly and a poor job filling in the cracks also base border cut short and poor filling in the seams. Chunks of calk on baseboards and frames where they did a poor job fixing gaps and cracks before doing a poor job painting over it. I have pictures and willing to post. These things were pointed out during walk through and again during final walk through and still not fixed.

I believed the houses or made well. I feel like the company will make things right if needed. But…we’ve had several issues that have taken multiple steps to resolve and multiple subs to work with and they not do a very good job and having to redo it. It’s made it more difficult and complicated.

Whole Team Awesome!

Really enjoying my new home and neighborhood!

The sales/building specialist, Patty, was very helpful throughout the entire experience and made the process less stressful. She checked in with me, giving me updates and making sure the decisions I made were choices I wanted. I wasn't pressured into making any decision. For example, if there was another home being built that had the flooring I was interested in, she took me there to look at it to make sure it was what I wanted. She didn't have to do that, but I really appreciated that. The whole process was good, and the quality is high.

The customer service from the team at Varnell Preserve was beyond amazing from start to finish! This has felt like building a family rather than a home.

Dakoda, Kim, and another gentleman that work for Smith Douglas Homes have been excellent resources. There was this one fellow that stopped and actually asked if he could help us, and he hauled a bunch of heavy stuff out and put it in my car for me.

Rayna Jepson is the best. She helped make the experience easy