Customer feedback report for

ServPro of Santa Cruz & Santa Clara

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
Of 164 customers surveyed, 38 responded
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
100%
Employees Professionalism
The employees of ServPro of Santa Cruz & Santa Clara are professional and courteous.
97%
Schedule
ServPro of Santa Cruz & Santa Clara adhered to our agreed upon schedule.
91%
Process Explanation
ServPro of Santa Cruz & Santa Clara thoroughly explained the process before beginning work in my home.
86%
Overall Quality Of Alacrity Program
Alacrity Solutions combines a national network of credentialed contractors with specialized software and services to streamline repairs, reduce unnecessary costs and improve client satisfaction. Please rate the overall quality of the Alacrity program.
82%

Of 164 customers surveyed, 38 responded What does this data mean?
Filter Reviews
Of 38 respondents, 32 left a review.
4.5
28 of 32 would recommend
27
1
0
2
2
No rating
0
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of ServPro of Santa Cruz & Santa Clara using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

ServPro of Santa Cruz & Santa Clara

5610 Scotts Valley Drive, Suite B582,
Scotts Valley, CA
(831) 457-1997